Customer Service Representative Jobs in North Brookfield, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- North Grafton, MA (20 miles from North Brookfield, MA)
- 13 hours ago
- North Grafton, MA (20 miles from North Brookfield, MA)
- 13 hours ago
Company Profile With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment...
- Monson, MA (16 miles from North Brookfield, MA)
- 1 day ago
- Monson, MA (16 miles from North Brookfield, MA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Gardner, MA (22 miles from North Brookfield, MA)
- 1 day ago
- Gardner, MA (22 miles from North Brookfield, MA)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
CUSTOMER SERVICE Staffing Now Amherst
- Amherst, MA (20 miles from North Brookfield, MA)
- 1 day ago
- Amherst, MA (20 miles from North Brookfield, MA)
- 1 day ago
CUSTOMER SERVICE Staffing Now Amherst, MA (Onsite) Contract to Hire Job Details We are seeking a highly motivated and organized Customer Service Representative to join a growing property management...
- Auburn, MA (13 miles from North Brookfield, MA)
- 2 days ago
- Auburn, MA (13 miles from North Brookfield, MA)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
- Gardner, MA (22 miles from North Brookfield, MA)
- 2 days ago
- Gardner, MA (22 miles from North Brookfield, MA)
- 2 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 440855 Address: USA-MA-Gardner-21 Timpany Boulevard Store Code: Store 08019 Front End (5151612) Hannaford Supermarkets started out as...
Retail Customer Service Team Member-8
- Leominster, MA (23 miles from North Brookfield, MA)
- 3 days ago
- Leominster, MA (23 miles from North Brookfield, MA)
- 3 days ago
Store - WOR-LEOMINSTER, MADeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative
- West Boylston, MA (16 miles from North Brookfield, MA)
- 4 days ago
- West Boylston, MA (16 miles from North Brookfield, MA)
- 4 days ago
We are now looking for a qualified Customer Service Representative to assist in the organization, management, and communication of customer requirements....
Customer Service Representative
- Northborough, MA (23 miles from North Brookfield, MA)
- 5 days ago
- Northborough, MA (23 miles from North Brookfield, MA)
- 5 days ago
We are currently seeking a Customer Service Representative for a home remodeling company located in Northborough, MA....
Customer Account Representative
- Worcester, MA (14 miles from North Brookfield, MA)
- 6 days ago
- Worcester, MA (14 miles from North Brookfield, MA)
- 6 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $16.62 per hour - $19.55 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
- Worcester, MA (14 miles from North Brookfield, MA)
- 7 days ago
- Worcester, MA (14 miles from North Brookfield, MA)
- 7 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Retail Store Specialist (Customer Service/ Merchandising) - Part time
- Leominster, MA (23 miles from North Brookfield, MA)
- 7 days ago
- Leominster, MA (23 miles from North Brookfield, MA)
- 7 days ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $16.00-$17.25 hour and is...
Customer Service Representative
- Auburn, MA (13 miles from North Brookfield, MA)
- 8 days ago
- Auburn, MA (13 miles from North Brookfield, MA)
- 8 days ago
TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, E Boston, and Saugus, Massachusetts.Job Summary...
Customer Support Representative - Smithfield
- East Woodstock, CT (20 miles from North Brookfield, MA)
- 9 days ago
- East Woodstock, CT (20 miles from North Brookfield, MA)
- 9 days ago
Do you genuinely enjoy making a difference in the lives of others? If you answered yes and are a customer service-minded champion, we are hiring Customer Support Representatives, also known as...
Customer Service Associate - Temporary
- Shrewsbury, MA (18 miles from North Brookfield, MA)
- 9 days ago
- Shrewsbury, MA (18 miles from North Brookfield, MA)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for North Brookfield, MA
Moving to North Brookfield, MA? Find some basic demographic data about North Brookfield, MA below.
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Salary for Customer Service Representative Jobs in North Brookfield, MA
Highest Education Level
Customer Service Representatives in North Brookfield, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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