Customer Service Representative Jobs in Lynn, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Wegmans
- Chestnut Hill, MA (14 miles from Lynn, MA)
- 16 days ago
- Chestnut Hill, MA (14 miles from Lynn, MA)
- 16 days ago
Schedule: Full time Availability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or older Location: Chestnut Hill, MA Address: 200 Boylston Street Pay: $18 -...
In Person Full TimeCustomer Experience Representative
- BRUNT Workwear
- North Reading, MA (10 miles from Lynn, MA)
- moments ago
- North Reading, MA (10 miles from Lynn, MA)
- moments ago
We're leading the way in redefining the workwear category. Our mission is to engineer better boots and apparel for our country's tradesmen and women by working directly with real workers to learn...
In Person- WHOLE FOODS MARKET
- Andover, MA (17 miles from Lynn, MA)
- 13 hours ago
- Andover, MA (17 miles from Lynn, MA)
- 13 hours ago
DUTIES: Models and delivers outstanding customer service. Sets and achieves the highest standards of retail execution. Works with Team Leader to achieve cost, margin, expense and labor targets....
In PersonPart Time Customer Service Representative
- Mr. Handyman
- Peabody, MA (5 miles from Lynn, MA)
- 14 hours ago
- Peabody, MA (5 miles from Lynn, MA)
- 14 hours ago
Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman were growing our team so we can continue to be one of the most...
In Person Part TimeCustomer Service Agent II Bilingual (Spanish/English $18.50hr/$1 Pay For Performance Remote)
- SaviLinx
- Lawrence, MA (20 miles from Lynn, MA)
- 20 hours ago
- Lawrence, MA (20 miles from Lynn, MA)
- 20 hours ago
JOB TITLE: Customer Service Representative II Phones Bilingual (Spanish/English) ($18.50/hr + $1/pay for performance) DEPARTMENT: Operations REPORTS TO: Supervisor FLSA STATUS: Non-Exempt OUR GUIDING...
Remote- Raising Cane's
- Boston, MA (9 miles from Lynn, MA)
- 21 hours ago
- Boston, MA (9 miles from Lynn, MA)
- 21 hours ago
Starting hiring pay at: $ 17.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Service Representative
- Kayem Foods Inc
- Chelsea, MA (6 miles from Lynn, MA)
- 1 day ago
- Chelsea, MA (6 miles from Lynn, MA)
- 1 day ago
Company Overview Kayem Foods is a family owned and operated craft meat business that has been making New England's favorite franks, sausages, and prepared meats in Chelsea, Mass. since its...
In Person- Jet Aviation
- Bedford, MA (16 miles from Lynn, MA)
- 1 day ago
- Bedford, MA (16 miles from Lynn, MA)
- 1 day ago
Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management,...
In PersonJob Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
In Person- West Shore Home Recruiting
- Andover, MA (17 miles from Lynn, MA)
- 1 day ago
- Andover, MA (17 miles from Lynn, MA)
- 1 day ago
Position: Customer Service Specialist Location: Andover, MA (ONSITE) Schedule: Monday-Friday, 7:30am-4:00pm (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading home...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin-Williams
- Lynn, MA
- 1 day ago
- Lynn, MA
- 1 day ago
This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits....
In PersonInternational Customer Service Coordinat
- Werfen USA, LLC *
- Bedford, MA (16 miles from Lynn, MA)
- 1 day ago
- Bedford, MA (16 miles from Lynn, MA)
- 1 day ago
Job Information Number ICIMS-2026-10079 Job function Customer Service Job type Full-time Location Werfen - Bedford - 180 Hartwell Road Bedford, Massachusetts 01730 United States Country United...
RemoteOvernight Customer Experience Representative - Boston Logan Airport
- Enterprise Mobility
- Boston, MA (9 miles from Lynn, MA)
- 1 day ago
- Boston, MA (9 miles from Lynn, MA)
- 1 day ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
In PersonSr Client Services Rep, Data Acquisition
- IQVIA
- Burlington, MA (13 miles from Lynn, MA)
- 2 days ago
- Burlington, MA (13 miles from Lynn, MA)
- 2 days ago
About Cedar Gate Technologies Cedar Gate Technologies, an IQVIA business, enables payers, providers, employers, and service administrators to excel at value-based care with a unified technology...
In PersonBlood Collection Staff - Customer Service
- American Red Cross
- Danvers, MA (8 miles from Lynn, MA)
- 2 days ago
- Danvers, MA (8 miles from Lynn, MA)
- 2 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
In PersonDemographic Data for Lynn, MA
Moving to Lynn, MA? Find some basic demographic data about Lynn, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lynn, MA
Highest Education Level
Customer Service Representatives in Lynn, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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