Customer Service Representative Jobs in Holyoke, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- U-Haul
- Springfield, MA (8 miles from Holyoke, MA)
- 1 hour ago
- Springfield, MA (8 miles from Holyoke, MA)
- 1 hour ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonCustomer Service Rep(03253) - 1273 Memorial Drive
- Domino's Pizza
- Chicopee, MA (4 miles from Holyoke, MA)
- 6 hours ago
- Chicopee, MA (4 miles from Holyoke, MA)
- 6 hours ago
Company Description Job Description Domino's Pizza is looking for energetic, outgoing people to wait on their customers. This job includes: taking customer orders, handling cash, making food,...
In PersonCustomer Service Team Member-PT
- River Valley Co-op
- Northampton, MA (7 miles from Holyoke, MA)
- 19 hours ago
- Northampton, MA (7 miles from Holyoke, MA)
- 19 hours ago
Customer Service Team Member-Part Time Part-time hours. Requires open availability, including evenings and weekends River Valley Co-op Our Mission: River Valley Co-op staff members are all...
In Person Part TimeCustomer Service Team Member-Full Time
- River Valley Co-op
- Easthampton, MA (6 miles from Holyoke, MA)
- 19 hours ago
- Easthampton, MA (6 miles from Holyoke, MA)
- 19 hours ago
Customer Service Team Member - Full Time Our Customer Service team is responsible for welcoming shoppers into our physical and virtual stores and processing their orders efficiently and...
In Person Full TimeCustomer Service Team Mbr-Temporary
- River Valley Co-op
- Easthampton, MA (6 miles from Holyoke, MA)
- 19 hours ago
- Easthampton, MA (6 miles from Holyoke, MA)
- 19 hours ago
Customer Service Team Member - Temporary Our Customer Service team is responsible for welcoming shoppers into our physical and virtual stores and processing their orders efficiently and...
In Person TemporaryCustomer Account Representative
- Rent A Center
- Springfield, MA (8 miles from Holyoke, MA)
- 1 day ago
- Springfield, MA (8 miles from Holyoke, MA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $19.05 per hour - $19.55 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonOrder Management: Accurately take and prepare guest orders, ensuring efficiency and attention to detail. Guest Interaction: Provide top-notch guest experience through friendly interactions,...
In PersonCustomer Service Representative
- EnPro Associates LLC
- Northampton, MA (7 miles from Holyoke, MA)
- 1 day ago
- Northampton, MA (7 miles from Holyoke, MA)
- 1 day ago
The Customer Service Representative supports customer interactions and order management activities across multiple channels (phone, email, ERP, portals)....
In Person- DollarTree
- Agawam, MA (10 miles from Holyoke, MA)
- 2 days ago
- Agawam, MA (10 miles from Holyoke, MA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
In PersonCustomer Service Representative/Admin Support
- Aston Carter
- Enfield, CT (16 miles from Holyoke, MA)
- 4 days ago
- Enfield, CT (16 miles from Holyoke, MA)
- 4 days ago
We're actively hiring a Customer Service Representative to join our onsite team in Enfield, CT....
Hybrid In PersonCrew Member: Customer Service / Cashier
- Taco Bell
- Ware, MA (19 miles from Holyoke, MA)
- 5 days ago
- Ware, MA (19 miles from Holyoke, MA)
- 5 days ago
The } is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? Free...
In PersonCustomer Service Rep/Assistant Manager
- Domino's Pizza
- Palmer, MA (17 miles from Holyoke, MA)
- 5 days ago
- Palmer, MA (17 miles from Holyoke, MA)
- 5 days ago
We are looking for Customer Service Representatives&Assistant Managers at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers....
In PersonCustomer Service Representative
- EnPro Industries
- Easthampton, MA (6 miles from Holyoke, MA)
- 6 days ago
- Easthampton, MA (6 miles from Holyoke, MA)
- 6 days ago
The Customer Service Representative supports customer interactions and order management activities across multiple channels (phone, email, ERP, portals)....
In PersonCustomer Service Rep(04009) - 940 Enfield St
- Domino's
- Enfield, CT (16 miles from Holyoke, MA)
- 6 days ago
- Enfield, CT (16 miles from Holyoke, MA)
- 6 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
In PersonCustomer Service Representative $17 hourly
- Raymour & Flanigan
- West Springfield, MA (6 miles from Holyoke, MA)
- 8 days ago
- West Springfield, MA (6 miles from Holyoke, MA)
- 8 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
In PersonDemographic Data for Holyoke, MA
Moving to Holyoke, MA? Find some basic demographic data about Holyoke, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Holyoke, MA
Highest Education Level
Customer Service Representatives in Holyoke, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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