Customer Service Representative Jobs in Fitchburg, MA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Veterinary Customer Service Representative
- Lowell Rd Veterinary Center
- Hudson, NH (23 miles from Fitchburg, MA)
- 8 days ago
- Lowell Rd Veterinary Center
- Hudson, NH (23 miles from Fitchburg, MA)
- 8 days ago
Company Description Lowell Road Veterinary Center is a state of the art, multi-doctor veterinary hospital that offers personal, progressive, and comprehensive animal care to dogs, cats, and pocket...
- Clinton, MA (13 miles from Fitchburg, MA)
- 9 hours ago
- Clinton, MA (13 miles from Fitchburg, MA)
- 9 hours ago
Westaff is looking for a 1st Shift Customer Service Rep/Warehouse Clerk in the Clinton, MA area for Immediate Start! Payrate - $19/hour Location: Clinton, MA Temp-to-Hire Opportunity!!! 1st Shift...
- Nashua, NH (20 miles from Fitchburg, MA)
- 19 hours ago
- Nashua, NH (20 miles from Fitchburg, MA)
- 19 hours ago
Are you ready to make a meaningful impact on the environment and the community? Pennichuck invites you to join its dynamic team dedicated to delivering high-quality potable water to southern and...
- Hudson, NH (23 miles from Fitchburg, MA)
- 20 hours ago
- Hudson, NH (23 miles from Fitchburg, MA)
- 20 hours ago
Hudson Veterinary Care is looking to add a compassionate and skilled Client Service Representative to our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your...
Veterinary Client Service Representative
- Ayer, MA (12 miles from Fitchburg, MA)
- 1 day ago
- Ayer, MA (12 miles from Fitchburg, MA)
- 1 day ago
Ayer Animal Medical Center is in search of a full-time Veterinary Client Service Representative to join our growing team! We offer an AMAZING benefits package- which includes paid time off, 401k,...
- Spencer, MA (24 miles from Fitchburg, MA)
- 2 days ago
- Spencer, MA (24 miles from Fitchburg, MA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Townsend, MA (7 miles from Fitchburg, MA)
- 2 days ago
- Townsend, MA (7 miles from Fitchburg, MA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Ayer, MA (12 miles from Fitchburg, MA)
- 2 days ago
- Ayer, MA (12 miles from Fitchburg, MA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Clinton, MA (13 miles from Fitchburg, MA)
- 2 days ago
- Clinton, MA (13 miles from Fitchburg, MA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Savers / Value Village Careers - Customer Service Associate
- Nashua, NH (20 miles from Fitchburg, MA)
- 2 days ago
- Nashua, NH (20 miles from Fitchburg, MA)
- 2 days ago
Description Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing,...
Customer Service Rep(03731) - 116 Main Street
- Pepperell, MA (11 miles from Fitchburg, MA)
- 4 days ago
- Pepperell, MA (11 miles from Fitchburg, MA)
- 4 days ago
We are looking for Customer Service Representatives at a Domino's near you! These employees will answer phones, make pizzas and spend time with our customers....
Customer Service Rep(03221) - 16 Chase St
- Hudson, NH (23 miles from Fitchburg, MA)
- 4 days ago
- Hudson, NH (23 miles from Fitchburg, MA)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Rindge, NH (14 miles from Fitchburg, MA)
- 4 days ago
- Rindge, NH (14 miles from Fitchburg, MA)
- 4 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 449283 Address: USA-NH-Rindge-752 Route 202 Store Code: Store 08180 Front End (5151648) Hannaford Supermarkets started out as a fresh...
Customer Service Associate - Temporary
- Merrimack, NH (23 miles from Fitchburg, MA)
- 4 days ago
- Merrimack, NH (23 miles from Fitchburg, MA)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Marlborough, MA (20 miles from Fitchburg, MA)
- 4 days ago
- Marlborough, MA (20 miles from Fitchburg, MA)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Fitchburg, MA
Moving to Fitchburg, MA? Find some basic demographic data about Fitchburg, MA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fitchburg, MA
Highest Education Level
Customer Service Representatives in Fitchburg, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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