Customer Service Representative Jobs in Sparks Glencoe, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Rosedale, MD (17 miles from Sparks Glencoe, MD)
- moments ago
- Rosedale, MD (17 miles from Sparks Glencoe, MD)
- moments ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Clinical Customer Service Representative - Inpatient Rehabilitation
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 4 hours ago
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 4 hours ago
Clinical Customer Service Associate Part Time Rotating shift 24 hours The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families, visitors...
Clinical Customer Service Rep - Ortho Trauma Surgery
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 4 hours ago
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 4 hours ago
The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families, visitors and members of the health care team....
Customer Service Representative
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 13 hours ago
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 13 hours ago
Service Coordinator Curtis Power Solutions Baltimore, MD Compensation contingent on experience and skill level beginning at $50,000+ Curtis Power Solutions, a subsidiary of Indel Power Group, has...
Clinical Customer Service Rep - Cardiac Surgery Stepdown
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 23 hours ago
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 23 hours ago
Employee and Dependent Tuition Assistance Career growth and development Affordable and comprehensive benefits package Position Summary: The Clinical Customer Service Representative enhances service...
Customer Service Representative
- Hunt Valley, MD (4 miles from Sparks Glencoe, MD)
- 1 day ago
- Hunt Valley, MD (4 miles from Sparks Glencoe, MD)
- 1 day ago
Overview Element has an opportunity for an Application Sales Engineer. In this role you will be responsible for conversion of more complex requests for quotes (RFQ's) to high quality bids and...
Client Services Representative -Commercial Accounts
- Belcamp, MD (24 miles from Sparks Glencoe, MD)
- 2 days ago
- Belcamp, MD (24 miles from Sparks Glencoe, MD)
- 2 days ago
Job Details Job Title: Client Services Representative -Commercial Accounts Salary: $17-$19/hr Location: Belcamp, MD Apply Now Job Description New Hire Signing Bonus after 120 Days!!! Immediate...
Customer Service Representative
- Highlandtown, MD (20 miles from Sparks Glencoe, MD)
- 2 days ago
- Highlandtown, MD (20 miles from Sparks Glencoe, MD)
- 2 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 3 days ago
- Baltimore, MD (17 miles from Sparks Glencoe, MD)
- 3 days ago
Belts Logistics Services in business over 165 years has an immediate opening for a Customer Service Representative with experience using RF scanners, label printers and must have great muti-tasking...
- Owings Mills, MD (10 miles from Sparks Glencoe, MD)
- 3 days ago
- Owings Mills, MD (10 miles from Sparks Glencoe, MD)
- 3 days ago
Location: 10100 Reisterstown Rd Owings Mills, MD 21117 Availability Requirement for this role: Afternoon, Evening (including weekends).Shifts end as late as 9pm Age Requirement: Must be 18 years...
Sales & Customer Service Associate
- Westminster, MD (16 miles from Sparks Glencoe, MD)
- 3 days ago
- Westminster, MD (16 miles from Sparks Glencoe, MD)
- 3 days ago
Overview Where Better Careers Begin! Massage Envy Westminster-MD, 140 Englar RD, Ste 21 Do you have a passion for helping others? At the Massage Envy Westminster-MD franchise, we support and...
Delivery Station Customer Service Associate
- Edgewood, MD (22 miles from Sparks Glencoe, MD)
- 3 days ago
- Edgewood, MD (22 miles from Sparks Glencoe, MD)
- 3 days ago
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
Retail Loss Prevention Customer Service Associate II
- Cockeysville, MD (4 miles from Sparks Glencoe, MD)
- 4 days ago
- Cockeysville, MD (4 miles from Sparks Glencoe, MD)
- 4 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Owings Mills, MD (10 miles from Sparks Glencoe, MD)
- 4 days ago
- Owings Mills, MD (10 miles from Sparks Glencoe, MD)
- 4 days ago
Location: 10100 Reisterstown Rd Owings Mills, MD 21117 Availability Requirement for this role: Morning, afternoon, evening (includes weekends).Shifts start as early as 5am Age Requirement: Must be...
Pharmacy Customer Service Associate
- Brooklyn, MD (22 miles from Sparks Glencoe, MD)
- 4 days ago
- Brooklyn, MD (22 miles from Sparks Glencoe, MD)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Sparks Glencoe, MD
Moving to Sparks Glencoe, MD? Find some basic demographic data about Sparks Glencoe, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Sparks Glencoe, MD
Highest Education Level
Customer Service Representatives in Sparks Glencoe, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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