Customer Service Representative Jobs in Owings Mills, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Specialist - TS/SCI with Poly
- Annapolis Junction, MD (20 miles from Owings Mills, MD)
- 8 days ago
- Annapolis Junction, MD (20 miles from Owings Mills, MD)
- 8 days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None...
Lead Retail Sales Associate / Customer Service
- Owings Mills, MD
- 3 hours ago
- Owings Mills, MD
- 3 hours ago
Overview Hiring immediately for a lead retail sales associate / customer service representative in the beauty industry....
Customer Service Specialist Centric Business Systems - powered by UBEO Owings Mills, MD, US 1 day ago Quick Job type Full-time Quick Job description UBEO Business Services, the premier provider of...
Body Shop Customer Service Receptionist
- Clarksville, MD (17 miles from Owings Mills, MD)
- 8 hours ago
- Clarksville, MD (17 miles from Owings Mills, MD)
- 8 hours ago
Company Contact Information: Antwerpen Nissan Clarksville 12451 Auto Dr. Clarksville, MD. 21029 Contact: Shelby Selby ... Body Shop Receptionist: Full Time Job Summary: The Receptionist / Cashier...
Customer Service Representative
- Baltimore, MD (13 miles from Owings Mills, MD)
- 19 hours ago
- Baltimore, MD (13 miles from Owings Mills, MD)
- 19 hours ago
Belts Logistics Services located in Dundalk has an immediate opening for a full-time Customer Service Representative. Shift is Monday - Friday 8:00am - 4:30pm....
Customer Service Associate - Temporary
- Clarksville, MD (17 miles from Owings Mills, MD)
- 20 hours ago
- Clarksville, MD (17 miles from Owings Mills, MD)
- 20 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Columbia, MD (16 miles from Owings Mills, MD)
- 20 hours ago
- Columbia, MD (16 miles from Owings Mills, MD)
- 20 hours ago
Job Description The Customer Service Representative (CSR) will service incoming customers through phone calls, chats, SMS and email inquiries and connect calls, connecting them with the appropriate...
Customer Service Representative. Member Services Call Center
- Fulton, MD (19 miles from Owings Mills, MD)
- 1 day ago
- Fulton, MD (19 miles from Owings Mills, MD)
- 1 day ago
CUSTOMER SERVICE REPRESENTATIVE. MEMBER SERVICES CALL CENTER IN FULTON, MD, USA!...
Remote WorkCustomer Service - Donor Support Technician
- Halethorpe, MD (14 miles from Owings Mills, MD)
- 1 day ago
- Halethorpe, MD (14 miles from Owings Mills, MD)
- 1 day ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
CLINICAL CUSTOMER SERVICE REP (Day 24)
- Baltimore, MD (13 miles from Owings Mills, MD)
- 1 day ago
- Baltimore, MD (13 miles from Owings Mills, MD)
- 1 day ago
Clinical Customer Service Rep Part Time - Night shift - 24 hours The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families, visitors...
- Baltimore, MD (13 miles from Owings Mills, MD)
- 1 day ago
- Baltimore, MD (13 miles from Owings Mills, MD)
- 1 day ago
Clinical Customer Service Rep Full Time - Night shift - 40 hours The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families, visitors...
Clinical Customer Service Rep - Cardiac Surgery Stepdown
- Baltimore, MD (13 miles from Owings Mills, MD)
- 1 day ago
- Baltimore, MD (13 miles from Owings Mills, MD)
- 1 day ago
Clinical Customer Service Representative Full Time - Rotating shift - 40 hours "The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families...
Customer Service Representative
- Sparks, MD (10 miles from Owings Mills, MD)
- 1 day ago
- Sparks, MD (10 miles from Owings Mills, MD)
- 1 day ago
We have a great opportunity for a Customer Service Representative to join our team in Sparks, MD! As a Customer Service Representative, you will provide top-notch support to our valued customers....
Customer Service Agent Supervisor -Baltimore/Washington International Airport (BWI)
- Baltimore, MD (13 miles from Owings Mills, MD)
- 1 day ago
- Baltimore, MD (13 miles from Owings Mills, MD)
- 1 day ago
WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY! The Customer Service Supervisor leads and supports a team of agents to ensure efficient passenger services, oversee...
Customer Service Specialist - TS/SCI with Poly NEW
- Annapolis Junction, MD (20 miles from Owings Mills, MD)
- 2 days ago
- Annapolis Junction, MD (20 miles from Owings Mills, MD)
- 2 days ago
Customer Service Specialist - TS/SCI with Poly General Dynamics Information Technology Yesterday Top Secret Unspecified Polygraph Business - Support Annapolis Junction, MD (ON-SITE/OFFICE)...
Demographic Data for Owings Mills, MD
Moving to Owings Mills, MD? Find some basic demographic data about Owings Mills, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Owings Mills, MD
Highest Education Level
Customer Service Representatives in Owings Mills, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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