Customer Service Representative Jobs in Middle River, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Hanover, MD (20 miles from Middle River, MD)
- 3 days ago
- Hanover, MD (20 miles from Middle River, MD)
- 3 days ago
$16.10/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Representative
- Baltimore, MD (12 miles from Middle River, MD)
- 1 day ago
- Baltimore, MD (12 miles from Middle River, MD)
- 1 day ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Remote WorkCustomer Service Advisor Float- Arbutus
- Baltimore, MD (12 miles from Middle River, MD)
- moments ago
- Baltimore, MD (12 miles from Middle River, MD)
- moments ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Advisor - Float - Bowie
- Millersville, MD (18 miles from Middle River, MD)
- 1 hour ago
- Millersville, MD (18 miles from Middle River, MD)
- 1 hour ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Rep(04696) - 3502 Brenbrook Dr.
- Randallstown, MD (22 miles from Middle River, MD)
- 1 hour ago
- Randallstown, MD (22 miles from Middle River, MD)
- 1 hour ago
You'll find our Customer Service Representative jobs offer you more....
Customer Service Representative - Patient Registration
- Baltimore, MD (12 miles from Middle River, MD)
- 16 hours ago
- Baltimore, MD (12 miles from Middle River, MD)
- 16 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Pharmacy Customer Service Associate
- Phoenix, MD (14 miles from Middle River, MD)
- 16 hours ago
- Phoenix, MD (14 miles from Middle River, MD)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Baltimore, MD (12 miles from Middle River, MD)
- 1 day ago
- Baltimore, MD (12 miles from Middle River, MD)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Loan Consultant II)
- Dundalk, MD (7 miles from Middle River, MD)
- 1 day ago
- Dundalk, MD (7 miles from Middle River, MD)
- 1 day ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Eyewear Customer Service/Sales Advisor
- Ellicott City, MD (21 miles from Middle River, MD)
- 2 days ago
- Ellicott City, MD (21 miles from Middle River, MD)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Entry Level Medical Screener/Medical Customer Service
- Baltimore, MD (12 miles from Middle River, MD)
- 3 days ago
- Baltimore, MD (12 miles from Middle River, MD)
- 3 days ago
By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...
Customer Service Representative - PT
- Hanover, MD (20 miles from Middle River, MD)
- 3 days ago
- Hanover, MD (20 miles from Middle River, MD)
- 3 days ago
$16.10/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Exit Booth Agent
- Hanover, MD (20 miles from Middle River, MD)
- 3 days ago
- Hanover, MD (20 miles from Middle River, MD)
- 3 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Representative (Loan Consultant I)
- Glen Burnie, MD (14 miles from Middle River, MD)
- 4 days ago
- Glen Burnie, MD (14 miles from Middle River, MD)
- 4 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
Patient Financial Customer Service Representative (Full Time, Towson, Hybrid)
- Towson, MD (13 miles from Middle River, MD)
- 4 days ago
- Towson, MD (13 miles from Middle River, MD)
- 4 days ago
Patient Financial Customer Service Representative (Full Time, Towson, Hybrid) 3.2 3.2 out of 5 stars Towson, MD 21286 Hybrid work General Summary: In this entry-level role, the Patient Financial Customer...
Demographic Data for Middle River, MD
Moving to Middle River, MD? Find some basic demographic data about Middle River, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Middle River, MD
Highest Education Level
Customer Service Representatives in Middle River, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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