Customer Service Representative Jobs in Largo, MD

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 222 Jobs

Front Desk Team Member

Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...

Bilingual Customer Service Specialist (Spanish)

  • Clarksville, MD (23 miles from Largo, MD)
  • 28 days ago
  • Clarksville, MD (23 miles from Largo, MD)
  • 28 days ago

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and...

Operations/Customer Service Delivery Manager

  • Bethesda, MD (18 miles from Largo, MD)
  • 30+ days ago
  • Bethesda, MD (18 miles from Largo, MD)
  • 30+ days ago

GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position....

Full Time Sales Associate

  • Rockville, MD (24 miles from Largo, MD)
  • 1 hour ago
  • Rockville, MD (24 miles from Largo, MD)
  • 1 hour ago

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...

Store Customer Service Specialist

  • Edgewater, MD (12 miles from Largo, MD)
  • 2 hours ago
  • Edgewater, MD (12 miles from Largo, MD)
  • 2 hours ago

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and...

Customer Service Associate - Temporary

  • Silver Spring, MD (15 miles from Largo, MD)
  • 2 hours ago
  • Silver Spring, MD (15 miles from Largo, MD)
  • 2 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Branch Member Service Representative

  • McLean, VA (21 miles from Largo, MD)
  • 9 hours ago
  • McLean, VA (21 miles from Largo, MD)
  • 9 hours ago

Overview The Member Service Representatives facilitate member service transactions and support services to positively impact member experience, sales and service expectations. A key component of...

Customer Service Representative - Onsite

  • Washington, DC (14 miles from Largo, MD)
  • 11 hours ago
  • Washington, DC (14 miles from Largo, MD)
  • 11 hours ago

Overview The Squires Group seeking a highly motivated and detail-oriented Customer Service Representative to provide front-line support to utility customers through in-person, phone, and email interactions...

Member Service Representative (Full-Time) - USAG Fort Meade

  • Fort Meade, MD (13 miles from Largo, MD)
  • 11 hours ago
  • Fort Meade, MD (13 miles from Largo, MD)
  • 11 hours ago

Member Service Representative (Full-Time) - USAG Fort Meade Fort Meade, MD, United States (On-site) Job Description To provide members and prospective members the full range of products and...

Client Service Representative

  • Washington, DC (14 miles from Largo, MD)
  • 11 hours ago
  • Washington, DC (14 miles from Largo, MD)
  • 11 hours ago

Banfield Pet Hospital Client Service Coordinator - WA Effective: 1/1/2025 SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the...

Lead Director, Meritain Customer Service

  • Annapolis, MD (13 miles from Largo, MD)
  • 11 hours ago
  • Annapolis, MD (13 miles from Largo, MD)
  • 11 hours ago

center experience, with a proven track record of developing and executing customer service strategies that improve customer satisfaction and operational efficiency. 5 + years' management and leadership...

Medical Customer Service/Medical Historian

  • Riverdale Park, MD (9 miles from Largo, MD)
  • 12 hours ago
  • Riverdale Park, MD (9 miles from Largo, MD)
  • 12 hours ago

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...

Registered Client Service Associate

  • McLean, VA (21 miles from Largo, MD)
  • 15 hours ago
  • McLean, VA (21 miles from Largo, MD)
  • 15 hours ago

POSITION SUMMARY: Registered Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Registered CSA assists with...

Customer Service Sales Representative

  • Washington, DC (14 miles from Largo, MD)
  • 15 hours ago
  • Washington, DC (14 miles from Largo, MD)
  • 15 hours ago

Overview Our Mission at ibex is Your Success! ibex is recruiting customer service advisors for our upcoming training classes. In addition to a dynamic team environment, you'll enjoy competitive...

Tag & Title Coordinator (In-Store Sales and Customer Service)

  • Columbia, MD (22 miles from Largo, MD)
  • 22 hours ago
  • Columbia, MD (22 miles from Largo, MD)
  • 22 hours ago

Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...

Demographic Data for Largo, MD

Moving to Largo, MD? Find some basic demographic data about Largo, MD below.


Local
National
6,176,902
140,318

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Largo, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Largo, MD offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Largo, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »