Call Center Representative Jobs in Largo, MD
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Columbia, MD (22 miles from Largo, MD)
- 1 day ago
- Columbia, MD (22 miles from Largo, MD)
- 1 day ago
Job Summary: CLIENT SUPPORT SPECIALIST Location: Work from home, District of Columbia, Maryland, Virginia and North Carolina Division: Ticketmaster US Line Manager: Area Manager Contract Terms:...
Remote Call Center Rep (MUST LIVE IN MD)
- Fulton, MD (20 miles from Largo, MD)
- 1 day ago
- Fulton, MD (20 miles from Largo, MD)
- 1 day ago
FULLY REMOTE BUT MUST LIVE WITHIN 1 HOUR TO FULTON, MD Description Description: Increase customer satisfaction and retention by providing members, customers, patients, and providers with accurate,...
Remote WorkThe Prince Georges County Department of Health is currently seeking qualified applicants to fill a Call Center Representative ( General Clerk 3), grade A10 in the Non-Emergency Medical Transportation...
- Rockville, MD (24 miles from Largo, MD)
- 4 days ago
- Rockville, MD (24 miles from Largo, MD)
- 4 days ago
As a Call Center Representative, you will serve as the first point of contact for customers, providing exceptional customer service through phone, email, or chat....
Bilingual Spanish Call Center Customer Service Representative
- Washington, DC (14 miles from Largo, MD)
- 4 days ago
- Washington, DC (14 miles from Largo, MD)
- 4 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Client Support Specialist (Tier 1)
- Bethesda, MD (18 miles from Largo, MD)
- 6 days ago
- Bethesda, MD (18 miles from Largo, MD)
- 6 days ago
Title: Client Support Specialist (Tier 1) Reporting to: Senior Manager of Client Support Location: Remote, with preference in those in PDT time zone Opportunity: The Client Support Specialist is...
Contact Center Representative- 1st Shift Full-Time
- Washington, DC (14 miles from Largo, MD)
- 6 days ago
- Washington, DC (14 miles from Largo, MD)
- 6 days ago
Location: Media, PA Schedule: 1st Shift 11:00 AM - 7:00 PM (37.5 hours/week, 7-day availability) Position Summary: Join our winning team where great careers begin. At Wawa, our Contact Center...
- Fulton, MD (20 miles from Largo, MD)
- 8 days ago
- Fulton, MD (20 miles from Largo, MD)
- 8 days ago
Our client is a leading healthcare organization with an upcoming class for Call Center Representatives in Fulton, MD....
Contact Center Representative - Full-time - Maryland
- Hanover, MD (19 miles from Largo, MD)
- 12 days ago
- Hanover, MD (19 miles from Largo, MD)
- 12 days ago
Min Compensation USD $17.50/Hr. Max Compensation USD $17.50/Hr. Overview Why We Need Your Talents: The overall goal of the Contact Center Representative is to ensure all communications (digital...
Contact Center Representative -Part-time - Maryland
- Hanover, MD (19 miles from Largo, MD)
- 14 days ago
- Hanover, MD (19 miles from Largo, MD)
- 14 days ago
Min Compensation USD $17.50/Hr. Max Compensation USD $17.50/Hr. Overview Why We Need Your Talents: The overall goal of the Contact Center Representative is to ensure all communications (digital...
Call Center Representative $22/hr-$24/hr
- Arlington, VA (17 miles from Largo, MD)
- 14 days ago
- Arlington, VA (17 miles from Largo, MD)
- 14 days ago
The ideal candidate will have previous Salesforce and call center experience, with a preference for healthcare. Are you interested? Apply today!...
Sr Email/Chat Contact Center Representative - Banking Support
- Annapolis, MD (13 miles from Largo, MD)
- 16 days ago
- Annapolis, MD (13 miles from Largo, MD)
- 16 days ago
Mortgage Customer Support (remote) This is a remote position open to any qualified applicant in the United States. Job Summary Interact over the phone or by chat with customers and internal team...
Senior Contact Center Representative - Business Banking Support
- Annapolis, MD (13 miles from Largo, MD)
- 16 days ago
- Annapolis, MD (13 miles from Largo, MD)
- 16 days ago
We are seeking a highly motivated and enthusiastic individual for the role of BPO SPE Voice. The ideal candidate will have 2 to 4 years of experience in customer voice work. This is a...
Remote Work- Laurel, MD (15 miles from Largo, MD)
- 19 days ago
- Laurel, MD (15 miles from Largo, MD)
- 19 days ago
Call Center RepresentativeAt Panda Exteriors, were looking for an experienced and energetic Sales-Oriented Call Center Representative to join our growing team!...
- Annapolis Junction, MD (16 miles from Largo, MD)
- 21 days ago
- Annapolis Junction, MD (16 miles from Largo, MD)
- 21 days ago
CSR-041025 Call Center Representative Customer Service...
Demographic Data for Largo, MD
Moving to Largo, MD? Find some basic demographic data about Largo, MD below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Largo, MD
Highest Education Level
Call Center Representatives in Largo, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Courteous
- Complaint Resolution
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Administrative Skills
- Collections
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Punctual
- Verbal Communication
- Microsoft Outlook
- Driving
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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