Customer Service Representative Jobs in Hyattsville, MD

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 257 Jobs

Front Desk Team Member

Cherrydale Vet Clinic
Arlington, VA (10 miles from Hyattsville, MD)
11 days ago

Cherrydale Vet Clinic
Arlington, VA (10 miles from Hyattsville, MD)
11 days ago

Cherrydale Veterinary Clinic (CVC) in Arlington, VA is in search of a Front Desk Team Member. Full time front desk team member needed in our small but busy full service animal practice in...

Customer Service Representative - FT

Hanover, MD (19 miles from Hyattsville, MD)
3 days ago

Hanover, MD (19 miles from Hyattsville, MD)
3 days ago

$16.10/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Specialist - TS/SCI with Poly

Annapolis Junction, MD (15 miles from Hyattsville, MD)
5 days ago

Annapolis Junction, MD (15 miles from Hyattsville, MD)
5 days ago

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None...

Customer Service Rep(04659) - 3147 Solomon's Island Road

Edgewater, MD (21 miles from Hyattsville, MD)
moments ago

Edgewater, MD (21 miles from Hyattsville, MD)
moments ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(06063) - 12962 Travilah Rd.

Potomac, MD (17 miles from Hyattsville, MD)
moments ago

Potomac, MD (17 miles from Hyattsville, MD)
moments ago

You'll find our Customer Service Representative jobs offer you more....

Customer Service Representative

Odenton, MD (14 miles from Hyattsville, MD)
1 hour ago

Odenton, MD (14 miles from Hyattsville, MD)
1 hour ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Advisor Float - Clarksburg

Rockville, MD (15 miles from Hyattsville, MD)
1 hour ago

Rockville, MD (15 miles from Hyattsville, MD)
1 hour ago

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

Customer Service Advisor Float- Arbutus

Millersville, MD (21 miles from Hyattsville, MD)
1 hour ago

Millersville, MD (21 miles from Hyattsville, MD)
1 hour ago

Customer Service Advisor - Float - Bowie

Glenn Dale, MD (7 miles from Hyattsville, MD)
1 hour ago

Glenn Dale, MD (7 miles from Hyattsville, MD)
1 hour ago

Remote Customer Service Representative

Arlington, VA (9 miles from Hyattsville, MD)
2 hours ago

Arlington, VA (9 miles from Hyattsville, MD)
2 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Spanish Bilingual Remote Customer Service Representative

Arlington, VA (9 miles from Hyattsville, MD)
2 hours ago

Arlington, VA (9 miles from Hyattsville, MD)
2 hours ago

We are hiring Remote Customer Service Representatives to join our elite teams....

Remote Work

Sales & Customer Service Associate - Part Time

Arlington, VA (9 miles from Hyattsville, MD)
10 hours ago

Arlington, VA (9 miles from Hyattsville, MD)
10 hours ago

Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence? Do you know how to help someone feel understood and...

Sales & Customer Service Associate - Full Time

Rockville, MD (15 miles from Hyattsville, MD)
10 hours ago

Rockville, MD (15 miles from Hyattsville, MD)
10 hours ago

Overview Now hiring passionate, skilled, amazing sales and customer service team members - JUST LIKE YOU! Are you good at people intelligence? Do you know how to help someone feel understood and...

Federal Account Liaison- Vaccines

Washington, DC (6 miles from Hyattsville, MD)
17 hours ago

Washington, DC (6 miles from Hyattsville, MD)
17 hours ago

Job Title: Federal Account Liaison- Vaccines Location : Us Remote/Field About the Job This role serves as a liaison between home office-based departments (Internal Sales, Medical Affairs,...

Remote Work

Bilingual Customer Service Specialist (Spanish)

Falls Church, VA (12 miles from Hyattsville, MD)
18 hours ago

Falls Church, VA (12 miles from Hyattsville, MD)
18 hours ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

View all 257 jobs

Demographic Data for Hyattsville, MD

Moving to Hyattsville, MD? Find some basic demographic data about Hyattsville, MD below.

Median Age

Average Household Income

Home Value vs Household Income in Hyattsville, MD

Local

National

Total Population

172,167

Number of Businesses

2,495

City Size

Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Hyattsville, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hyattsville, MD offer the following education background

Bachelor's Degree

31.0%

High School or GED

27.1%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hyattsville, MD

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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