Customer Service Representative Jobs in Hyattsville, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Return Lane Agent
- Enterprise Mobility
- Millersville, MD (21 miles from Hyattsville, MD)
- 2 hours ago
- Millersville, MD (21 miles from Hyattsville, MD)
- 2 hours ago
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the...
In PersonCustomer Service Exit Booth Agent
- Enterprise Mobility
- Millersville, MD (21 miles from Hyattsville, MD)
- 2 hours ago
- Millersville, MD (21 miles from Hyattsville, MD)
- 2 hours ago
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the...
In PersonCustomer Service Agent With Graphic Design Expertise
- InstantCard
- Annapolis, MD (21 miles from Hyattsville, MD)
- 2 hours ago
- Annapolis, MD (21 miles from Hyattsville, MD)
- 2 hours ago
un customer service agent with graphic design expertise (Annapolis) InstantCard compensation: $65,000; health, dental, vision; 401k, PTO (22 to start in first year); bonus and other small perks...
HybridCustomer Service Representative
- Intrepid
- McLean, VA (12 miles from Hyattsville, MD)
- 2 hours ago
- McLean, VA (12 miles from Hyattsville, MD)
- 2 hours ago
Job Requirements McLean, VA Top Secret Polygraph Unspecified Career Level not specified Salary not specified Join Premium to unlock estimated salaries Job Description As the Customer Service Representative...
In PersonCustomer Service Representative at F1rst Residences
- JBG Smith
- Washington, DC (6 miles from Hyattsville, MD)
- 3 hours ago
- Washington, DC (6 miles from Hyattsville, MD)
- 3 hours ago
WHO WE ARE JBG SMITH owns, operates, invests in, and develops a dynamic portfolio of high-growth mixed-use properties in and around Washington, DC. Our creativity and scale enable us to be more...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Bethesda, MD (9 miles from Hyattsville, MD)
- 6 hours ago
- Bethesda, MD (9 miles from Hyattsville, MD)
- 6 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.15 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service Engineer VACO (VA ESOM)
- IT Concepts, Inc.
- Washington, DC (6 miles from Hyattsville, MD)
- 6 hours ago
- Washington, DC (6 miles from Hyattsville, MD)
- 6 hours ago
Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing...
In PersonCustomer Service Tech II (IT Support Technician)
- System One
- Washington, DC (6 miles from Hyattsville, MD)
- 8 hours ago
- Washington, DC (6 miles from Hyattsville, MD)
- 8 hours ago
Customer Service Tech II (IT Support Technician) Location: Washington, DC | Onsite Compensation: $28.54 Security Clearance: Ability to obtain and maintain SEC Public Trust Responsibilities Provide...
In PersonCustomer Service Tech II (IT Support Tech)
- System One
- Washington, DC (6 miles from Hyattsville, MD)
- 10 hours ago
- Washington, DC (6 miles from Hyattsville, MD)
- 10 hours ago
Customer Service Tech II (IT Support Technician) Location: Washington, DC | Onsite Compensation: $28.54 Security Clearance: Ability to obtain and maintain SEC Public Trust Responsibilities Provide...
In Person- Caliber Collision
- Arlington, VA (9 miles from Hyattsville, MD)
- 17 hours ago
- Arlington, VA (9 miles from Hyattsville, MD)
- 17 hours ago
Service Center Arlington RX JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Consultant to perform all-purpose duties, which may include, but not limited to...
In Person- Wegmans
- Columbia, MD (19 miles from Hyattsville, MD)
- 18 hours ago
- Columbia, MD (19 miles from Hyattsville, MD)
- 18 hours ago
Location: 8855 McGaw Road Columbia, MD 21045 Availability Requirement for this role: Morning, afternoon, evening (includes weekends). Age Requirement: Must be 18 years or older Time Type: Full...
In PersonManager, Claims Intake Customer Service
- Genworth Financial
- Washington, DC (6 miles from Hyattsville, MD)
- 18 hours ago
- Washington, DC (6 miles from Hyattsville, MD)
- 18 hours ago
The position carries full supervisory responsibilities, with the individual expected to effectively manage a team of non-exempt Customer Service Representatives (CSRs)....
RemoteCustomer Service Representative - Best Friends Pet Hotel
- Best Friends Pet Care
- Gaithersburg, MD (18 miles from Hyattsville, MD)
- 18 hours ago
- Gaithersburg, MD (18 miles from Hyattsville, MD)
- 18 hours ago
Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
In Person- Wegmans Food Markets
- Columbia, MD (18 miles from Hyattsville, MD)
- 19 hours ago
- Columbia, MD (18 miles from Hyattsville, MD)
- 19 hours ago
Our mission is to provide incredible service and help our customers live healthier, better lives through food. As a part of our sub shop team, you will create fresh sub sandwiches and other...
In Person- Saia
- Laurel, MD (11 miles from Hyattsville, MD)
- 1 day ago
- Laurel, MD (11 miles from Hyattsville, MD)
- 1 day ago
Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. Youll see it in our commitment to our people, customers, and community. Youll...
In PersonDemographic Data for Hyattsville, MD
Moving to Hyattsville, MD? Find some basic demographic data about Hyattsville, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hyattsville, MD
Highest Education Level
Customer Service Representatives in Hyattsville, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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