Customer Service Representative Jobs in Edgewood, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Baltimore, MD (20 miles from Edgewood, MD)
- moments ago
- Baltimore, MD (20 miles from Edgewood, MD)
- moments ago
Service Coordinator Curtis Power Solutions Baltimore, MD Compensation contingent on experience and skill level beginning at $50,000+ Curtis Power Solutions, a subsidiary of Indel Power Group, has...
Clinical Customer Service Rep - Cardiac Surgery Stepdown
- Baltimore, MD (20 miles from Edgewood, MD)
- 11 hours ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 11 hours ago
Employee and Dependent Tuition Assistance Career growth and development Affordable and comprehensive benefits package Position Summary: The Clinical Customer Service Representative enhances service...
Customer Service Representative
- Hunt Valley, MD (20 miles from Edgewood, MD)
- 1 day ago
- Hunt Valley, MD (20 miles from Edgewood, MD)
- 1 day ago
Overview Element has an opportunity for an Application Sales Engineer. In this role you will be responsible for conversion of more complex requests for quotes (RFQ's) to high quality bids and...
Client Services Representative -Commercial Accounts
- Belcamp, MD (4 miles from Edgewood, MD)
- 1 day ago
- Belcamp, MD (4 miles from Edgewood, MD)
- 1 day ago
Job Details Job Title: Client Services Representative -Commercial Accounts Salary: $17-$19/hr Location: Belcamp, MD Apply Now Job Description New Hire Signing Bonus after 120 Days!!! Immediate...
Customer Service Representative
- Highlandtown, MD (16 miles from Edgewood, MD)
- 2 days ago
- Highlandtown, MD (16 miles from Edgewood, MD)
- 2 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative
- Baltimore, MD (20 miles from Edgewood, MD)
- 2 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 2 days ago
Belts Logistics Services in business over 165 years has an immediate opening for a Customer Service Representative with experience using RF scanners, label printers and must have great muti-tasking...
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
Retail Loss Prevention Customer Service Associate II
- Cockeysville, MD (20 miles from Edgewood, MD)
- 3 days ago
- Cockeysville, MD (20 miles from Edgewood, MD)
- 3 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Medical Screener - Reception Technician (Customer Service)
- Glen Burnie, MD (23 miles from Edgewood, MD)
- 3 days ago
- Glen Burnie, MD (23 miles from Edgewood, MD)
- 3 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Pharmacy Customer Service Associate
- Brooklyn, MD (22 miles from Edgewood, MD)
- 3 days ago
- Brooklyn, MD (22 miles from Edgewood, MD)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Brooklyn, MD (22 miles from Edgewood, MD)
- 3 days ago
- Brooklyn, MD (22 miles from Edgewood, MD)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
CLUB Customer Service Outfitter Part-Time
- Baltimore, MD (20 miles from Edgewood, MD)
- 3 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 3 days ago
Pay Range: $16.00 - $21.50 POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a...
Member Service Representative (Part-Time) - Glen Burnie
- Glen Burnie, MD (23 miles from Edgewood, MD)
- 4 days ago
- Glen Burnie, MD (23 miles from Edgewood, MD)
- 4 days ago
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificate IRA,...
Customer Service Specialist- Order Management Specialist
- Baltimore, MD (20 miles from Edgewood, MD)
- 5 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 5 days ago
Customer Service Specialist- Order Management Specialist Requisition ID: 43267 Job Location(s): Baltimore, MD, US Mexico City, MX Employment Type: Full Time Segment: Danfoss Climate Solutions...
Customer Service Operations Associate
- Baltimore, MD (20 miles from Edgewood, MD)
- 5 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 5 days ago
The Customer Service Operations Associate-Filing Manager is a member of the Account Services Department within CT's Business Licensing Team. CSOA is primarily responsible for preparing and...
Demographic Data for Edgewood, MD
Moving to Edgewood, MD? Find some basic demographic data about Edgewood, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Edgewood, MD
Highest Education Level
Customer Service Representatives in Edgewood, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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