Customer Service Representative Jobs in Edgewood, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Associate
- Baltimore, MD (20 miles from Edgewood, MD)
- 2 hours ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 2 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- Glen Burnie, MD (23 miles from Edgewood, MD)
- 1 day ago
- Glen Burnie, MD (23 miles from Edgewood, MD)
- 1 day ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. SUMMARY OF JOB PURPOSE AND...
Delivery Station Customer Service Associate - FT(40 Hours) - DMD2 - Edgewood, MD
- Edgewood, MD
- 1 day ago
- Edgewood, MD
- 1 day ago
The address for this location is: 2203 Lakeside Boulevard, Edgewood, MD 21040 The schedule for this role, subject to change based on business need is: Tuesday-Saturday 11:00AM-8:00PM Except as...
Branch Member Service Representative I/II
- Pasadena, MD (24 miles from Edgewood, MD)
- 2 days ago
- Pasadena, MD (24 miles from Edgewood, MD)
- 2 days ago
$1000 Signing Bonus effective 1/20/2024 Note: All full-time positions include the option of $0 out-of-pocket premium cost for Employee Only PPO AND exceptionally low premiums for all other PPO...
Customer Service Representative
- Baltimore, MD (20 miles from Edgewood, MD)
- 3 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 3 days ago
Belts Logistics Services located in Dundalk has an immediate opening for a full-time Customer Service Representative. Shift is Monday - Friday 8:00am - 4:30pm....
Customer Service - Donor Support Technician
- Halethorpe, MD (24 miles from Edgewood, MD)
- 3 days ago
- Halethorpe, MD (24 miles from Edgewood, MD)
- 3 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
CLINICAL CUSTOMER SERVICE REP (Day 24)
- Baltimore, MD (20 miles from Edgewood, MD)
- 3 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 3 days ago
Clinical Customer Service Rep Part Time - Night shift - 24 hours The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families, visitors...
- Baltimore, MD (20 miles from Edgewood, MD)
- 3 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 3 days ago
Clinical Customer Service Rep Full Time - Night shift - 40 hours The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families, visitors...
Clinical Customer Service Rep - Cardiac Surgery Stepdown
- Baltimore, MD (20 miles from Edgewood, MD)
- 3 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 3 days ago
Clinical Customer Service Representative Full Time - Rotating shift - 40 hours "The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families...
Customer Service Representative
- Sparks, MD (22 miles from Edgewood, MD)
- 3 days ago
- Sparks, MD (22 miles from Edgewood, MD)
- 3 days ago
We have a great opportunity for a Customer Service Representative to join our team in Sparks, MD! As a Customer Service Representative, you will provide top-notch support to our valued customers....
Customer Service Agent Supervisor -Baltimore/Washington International Airport (BWI)
- Baltimore, MD (20 miles from Edgewood, MD)
- 3 days ago
- Baltimore, MD (20 miles from Edgewood, MD)
- 3 days ago
WHERE FRIENDLY TAKES FLIGHT - BECOME A CUSTOMER SERVICE AGENT SUPERVISOR TODAY! The Customer Service Supervisor leads and supports a team of agents to ensure efficient passenger services, oversee...
Pharmacy Customer Service Associate
- Aberdeen, MD (6 miles from Edgewood, MD)
- 4 days ago
- Aberdeen, MD (6 miles from Edgewood, MD)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Loan Consultant II)
- Dundalk, MD (16 miles from Edgewood, MD)
- 4 days ago
- Dundalk, MD (16 miles from Edgewood, MD)
- 4 days ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
- Bel Air, MD (7 miles from Edgewood, MD)
- 4 days ago
- Bel Air, MD (7 miles from Edgewood, MD)
- 4 days ago
Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...
- Timonium, MD (18 miles from Edgewood, MD)
- 4 days ago
- Timonium, MD (18 miles from Edgewood, MD)
- 4 days ago
Our Customer Service Representatives provide support for our customers, learn our products and get to know our industry....
Demographic Data for Edgewood, MD
Moving to Edgewood, MD? Find some basic demographic data about Edgewood, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Edgewood, MD
Highest Education Level
Customer Service Representatives in Edgewood, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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