Customer Service Representative Jobs in Annapolis, MD
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Baltimore, MD (21 miles from Annapolis, MD)
- moments ago
- Baltimore, MD (21 miles from Annapolis, MD)
- moments ago
Service Coordinator Curtis Power Solutions Baltimore, MD Compensation contingent on experience and skill level beginning at $50,000+ Curtis Power Solutions, a subsidiary of Indel Power Group, has...
Tag & Title Coordinator (In-Store Sales and Customer Service)
- Columbia, MD (23 miles from Annapolis, MD)
- 8 hours ago
- Columbia, MD (23 miles from Annapolis, MD)
- 8 hours ago
Join Us Today! Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail...
Clinical Customer Service Rep - Cardiac Surgery Stepdown
- Baltimore, MD (21 miles from Annapolis, MD)
- 11 hours ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 11 hours ago
Employee and Dependent Tuition Assistance Career growth and development Affordable and comprehensive benefits package Position Summary: The Clinical Customer Service Representative enhances service...
Manager, Sales and Customer Service
- Columbia, MD (23 miles from Annapolis, MD)
- 21 hours ago
- Columbia, MD (23 miles from Annapolis, MD)
- 21 hours ago
Id : 74670, Title : Manager, Sales and Customer Service, Category : Stores, RequisitionType : Professional, JobGrade : null, RequisitionId : ...886, ExternalPostedStartDate : 2025-04-29T18:54:41...
Customer Service Representative,Member Svc Call Center
- Fulton, MD (23 miles from Annapolis, MD)
- 21 hours ago
- Fulton, MD (23 miles from Annapolis, MD)
- 21 hours ago
Increase customer satisfaction and retention by providing members, customers, patients, and providers with accurate, consistent, timely, and meaningful information and prepare them to fully...
Remote WorkRole/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....
Retail Store Specialist (Customer Service/ Merchandising) Part Time-New Store Opening!
- Chester, MD (14 miles from Annapolis, MD)
- 22 hours ago
- Chester, MD (14 miles from Annapolis, MD)
- 22 hours ago
Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a 30% discount! The pay range for this position is $16.25 - $17.50 / hour and...
Customer Service Representative
- Odenton, MD (9 miles from Annapolis, MD)
- 1 day ago
- Odenton, MD (9 miles from Annapolis, MD)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Part Time Customer Service Clerk
- Bowie, MD (10 miles from Annapolis, MD)
- 1 day ago
- Bowie, MD (10 miles from Annapolis, MD)
- 1 day ago
This is a part time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs, exceeding their expectations, and making every shopping visit a...
At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency....
PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative
- Silver Spring, MD (24 miles from Annapolis, MD)
- 1 day ago
- Silver Spring, MD (24 miles from Annapolis, MD)
- 1 day ago
Job Title: Customer Service Representative Full-Time position - 40 hours per week Salary: $21 per hour Benefits: Medical, Dental, Vision, Life, LTD, and 401(k) Schedule: Monday - Friday 8:00 am - 4:...
Customer Service Representative
- Baltimore, MD (21 miles from Annapolis, MD)
- 2 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 2 days ago
Belts Logistics Services in business over 165 years has an immediate opening for a Customer Service Representative with experience using RF scanners, label printers and must have great muti-tasking...
Full Time Assistant Customer Service Manager DLT
- Dunkirk, MD (18 miles from Annapolis, MD)
- 2 days ago
- Dunkirk, MD (18 miles from Annapolis, MD)
- 2 days ago
Supervise up to 120 associates in the Customer Service Department [cashiers, baggers, customer service clerks] and accounting office. Is responsible for assisting the Department Manager with the...
Customer Service Associate - Temporary
- Odenton, MD (9 miles from Annapolis, MD)
- 2 days ago
- Odenton, MD (9 miles from Annapolis, MD)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Annapolis, MD
Moving to Annapolis, MD? Find some basic demographic data about Annapolis, MD below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Annapolis, MD
Highest Education Level
Customer Service Representatives in Annapolis, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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