Customer Service Representative Jobs in Abingdon, MD

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 111 Jobs

Customer Service Representative

Baltimore, MD (21 miles from Abingdon, MD)
1 day ago

Baltimore, MD (21 miles from Abingdon, MD)
1 day ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Remote Work

Customer Service Advisor Float- Arbutus

Baltimore, MD (21 miles from Abingdon, MD)
moments ago

Baltimore, MD (21 miles from Abingdon, MD)
moments ago

CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...

Customer Service Representative - Patient Registration

Baltimore, MD (21 miles from Abingdon, MD)
15 hours ago

Baltimore, MD (21 miles from Abingdon, MD)
15 hours ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Pharmacy Customer Service Associate

Phoenix, MD (15 miles from Abingdon, MD)
16 hours ago

Phoenix, MD (15 miles from Abingdon, MD)
16 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

Baltimore, MD (21 miles from Abingdon, MD)
1 day ago

Baltimore, MD (21 miles from Abingdon, MD)
1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative (Loan Consultant II)

Dundalk, MD (18 miles from Abingdon, MD)
1 day ago

Dundalk, MD (18 miles from Abingdon, MD)
1 day ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Rep (04671) Rising Sun, MD

Rising Sun, MD (18 miles from Abingdon, MD)
2 days ago

Rising Sun, MD (18 miles from Abingdon, MD)
2 days ago

Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....

Entry Level Medical Screener/Medical Customer Service

Baltimore, MD (21 miles from Abingdon, MD)
3 days ago

Baltimore, MD (21 miles from Abingdon, MD)
3 days ago

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with...

Patient Financial Customer Service Representative (Full Time, Towson, Hybrid)

Towson, MD (19 miles from Abingdon, MD)
4 days ago

Towson, MD (19 miles from Abingdon, MD)
4 days ago

Patient Financial Customer Service Representative (Full Time, Towson, Hybrid) 3.2 3.2 out of 5 stars Towson, MD 21286 Hybrid work General Summary: In this entry-level role, the Patient Financial Customer...

Customer Service Representative / Receptionist

Belcamp, MD (2 miles from Abingdon, MD)
4 days ago

Belcamp, MD (2 miles from Abingdon, MD)
4 days ago

Sole Hire LLC Customer Service Representative / Receptionist Easy Apply Belcamp, MD Easy Apply Customer Service Representative / Receptionist (Temp-to-Perm Opportunity) Location: Belcamp, MD (Aberdeen...

CLINICAL CUSTOMER SERVICE REP (Day 40)

Baltimore, MD (21 miles from Abingdon, MD)
4 days ago

Baltimore, MD (21 miles from Abingdon, MD)
4 days ago

Clinical Customer Service Rep Full Time - Day shift - 40 hours The Clinical Customer Service Representative works as the central point of contact on the care unit for patients, families, visitors and...

CLUB Customer Service Outfitter Part-Time

Baltimore, MD (21 miles from Abingdon, MD)
4 days ago

Baltimore, MD (21 miles from Abingdon, MD)
4 days ago

Pay Range: $16.00 - $21.50 POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a...

Customer Service Associate

Pikesville, MD (24 miles from Abingdon, MD)
4 days ago

Pikesville, MD (24 miles from Abingdon, MD)
4 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Senior Customer Service Executive

Baltimore, MD (21 miles from Abingdon, MD)
5 days ago

Baltimore, MD (21 miles from Abingdon, MD)
5 days ago

Senior Customer Service Executive Job Poster : Jobs Skills:Customer Service | Location: Baltimore, Maryland, United States Of America Views:1 What you'll be doing: Taking ownership of customer...

Customer Service Rep/Telemarketer

Belcamp, MD (2 miles from Abingdon, MD)
5 days ago

Belcamp, MD (2 miles from Abingdon, MD)
5 days ago

Job Details Job Title: Customer Service Rep/Telemarketer Salary: $16-$19/hr Location: Belcamp, MD Apply Now Job Description Signing Bonus available after 120 days!!!! Immediate opening for a full...

View all 111 jobs

Demographic Data for Abingdon, MD

Moving to Abingdon, MD? Find some basic demographic data about Abingdon, MD below.

Median Age

Average Household Income

Home Value vs Household Income in Abingdon, MD

Local

National

Total Population

31,835

Number of Businesses

446

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Abingdon, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Abingdon, MD offer the following education background

Bachelor's Degree

31.0%

High School or GED

27.1%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Abingdon, MD

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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