Customer Service Representative Jobs in Waterville, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Lead Director, Meritain Customer Service
- Augusta, ME (14 miles from Waterville, ME)
- 5 hours ago
- Augusta, ME (14 miles from Waterville, ME)
- 5 hours ago
at CVS Health in Augusta, Maine, United States Job Description At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are...
Customer Service Advisor Trainee- InsuraMatch
- Augusta, ME (14 miles from Waterville, ME)
- 1 day ago
- Augusta, ME (14 miles from Waterville, ME)
- 1 day ago
at Travelers Insurance Company in Augusta, Maine, United States Job Description Who Are We? Taking care of our customers, our communities and each other. Thats the Travelers Promise. By honoring...
Part Time Customer Service Representative (remote)
- Augusta, ME (14 miles from Waterville, ME)
- 2 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 2 days ago
at Cognizant in Augusta, Maine, United States Job Description PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote) This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative
- Augusta, ME (14 miles from Waterville, ME)
- 3 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 3 days ago
. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. + Routinely responds to customers with an in-depth...
Desktop Support &Strong Customer service (Client Technologies Specialist) - Need local to Maine
- Augusta, ME (14 miles from Waterville, ME)
- 3 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 3 days ago
Top 3 Skills: Hardware/Software troubleshooting Strong customer service skills Self-motivated/directed Job Description The Specialist is knowledgeable on the usage and support of Windows Operating...
- China, ME (9 miles from Waterville, ME)
- 5 days ago
- China, ME (9 miles from Waterville, ME)
- 5 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 429313 Address: USA-ME-China-33 Hannaford Drive Store Code: Store 08287 Front End (5151694) Hannaford Supermarkets started out as a...
Blood Collection Staff - Customer Service
- Augusta, ME (14 miles from Waterville, ME)
- 8 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 8 days ago
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual Spanish Customer Service Representative - Remote
- Augusta, ME (14 miles from Waterville, ME)
- 10 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 10 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Representative - Remote
- Augusta, ME (14 miles from Waterville, ME)
- 12 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 12 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkFamily Independence Program Manager -DSER Customer Service & Training Team
- Augusta, ME (14 miles from Waterville, ME)
- 14 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 14 days ago
at State of Maine, Bureau of Human Resources in Augusta, Maine, United States Job Description Family Independence Program Manager - DSER Customer Service & Training Team Department of Health and...
- Augusta, ME (14 miles from Waterville, ME)
- 15 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 15 days ago
at CAI in Augusta, Maine, United States Job Description Job ID Number R5163 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Customer Service Representative...
Client Advocate I (Meritain Health)
- Augusta, ME (14 miles from Waterville, ME)
- 19 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 19 days ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading...
Customer Service Representative
- Augusta, ME (14 miles from Waterville, ME)
- 26 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 26 days ago
at Wolters Kluwer in Augusta, Maine, United States Job Description We are currently seeking dynamic Customer Service Representative to join our growing teams across the country....
Customer Service Account Associate
- Oakland, ME (11 miles from Waterville, ME)
- 28 days ago
- Oakland, ME (11 miles from Waterville, ME)
- 28 days ago
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...
Demographic Data for Waterville, ME
Moving to Waterville, ME? Find some basic demographic data about Waterville, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Waterville, ME
Highest Education Level
Customer Service Representatives in Waterville, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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