Customer Service Representative Jobs in Waterville, ME
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Hannaford Bros Co
- Skowhegan, ME (18 miles from Waterville, ME)
- 1 day ago
- Skowhegan, ME (18 miles from Waterville, ME)
- 1 day ago
Category/Area of Expertise: Retail Operations Job Requisition: 504447 Address: USA-ME-Skowhegan-100 Fairgrounds Marketplace Store Code: Store 08330 Front End (5151716) Hannaford Supermarkets...
In PersonCustomer Service Rep II (Remote and Temporary)
- MAXIMUS
- Augusta, ME (14 miles from Waterville, ME)
- 1 day ago
- Augusta, ME (14 miles from Waterville, ME)
- 1 day ago
. - Minimum six (6) months customer service/administrative /call center experience required. - Must be able to speak and write English clearly and professionally. - Successfully complete the written...
Remote TemporaryAdvanced Associate, Customer Service
- Pearson
- Augusta, ME (14 miles from Waterville, ME)
- 3 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 3 days ago
at Pearson in Augusta, Maine, United States Job Description At Pearson, our purpose is to help people realize the life they imagine through learning. Were a place where talented people with...
In Person Full TimeCustomer Service Representative
- Highmark Health
- Augusta, ME (14 miles from Waterville, ME)
- 4 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 4 days ago
. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. + Routinely responds to customers with an in-depth...
In Person- Shaw's
- Augusta, ME (14 miles from Waterville, ME)
- 5 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 5 days ago
A Day in the Life: As a Customer Service Clerk, you will be responsible for providing high-quality customer service in accordance with our company's standards and policies. Your role will involve...
In PersonSr Mgr Global Customer Service
- FUJIFILM
- Augusta, ME (14 miles from Waterville, ME)
- 5 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 5 days ago
at FUJIFILM in Augusta, Maine, United States Job Description Position Overview Fujifilm is seeking a Senior Manager of Global Customer Service to lead the end-to-end customer service strategy and...
RemoteFT Customer Service Operations Supervisor Trainee - 08254
- Hannaford Bros Co
- Madison, ME (22 miles from Waterville, ME)
- 7 days ago
- Madison, ME (22 miles from Waterville, ME)
- 7 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 497453 Address: USA-ME-Madison-225 Main Street Store Code: Store 08254 Management (7244401) Hannaford Supermarkets started out as a...
In PersonCustomer Service Representative (Full-Time)
- Pacer International
- Sidney, ME (14 miles from Waterville, ME)
- 14 days ago
- Sidney, ME (14 miles from Waterville, ME)
- 14 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
In Person Full Time- Hannaford Bros Co
- Skowhegan, ME (18 miles from Waterville, ME)
- 19 days ago
- Skowhegan, ME (18 miles from Waterville, ME)
- 19 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 504448 Address: USA-ME-Skowhegan-100 Fairgrounds Marketplace Store Code: Store 08330 Front End (5151716) Hannaford Supermarkets...
In Person Part Time- Help Home
- Augusta, ME (14 miles from Waterville, ME)
- 19 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 19 days ago
at Help at Home in Augusta, Maine, United States Job Description Overview As the nations leading provider of high-quality home care services, we empower our clients to live independently, safely,...
In PersonContact Center Customer Service Reps Foot-in-the-Door Opportunity!
- Manpower
- Augusta, ME (14 miles from Waterville, ME)
- 20 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 20 days ago
Contact Center Customer Service Reps Foot-in-the-Door Opportunity! Pay Rate: $20 per hour Schedule: M-F 8a-4:30 Location: Onsite in Augusta, Maine We are now hiring Contact Center Customer Service...
In PersonSpanish Bilingual Limited Service Customer Service Representative
- MAXIMUS
- Augusta, ME (14 miles from Waterville, ME)
- 21 days ago
- Augusta, ME (14 miles from Waterville, ME)
- 21 days ago
Preferred Skills and Qualifications - High volume call center experience. - Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs. - Strong computer skills, including the...
RemoteCustomer Service Account Associate On-Site
- T-Mobile
- Oakland, ME (11 miles from Waterville, ME)
- 22 days ago
- Oakland, ME (11 miles from Waterville, ME)
- 22 days ago
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...
HybridCustomer Service Agent (Italian Speaking) Inbound B2B
- Deliveroo
- Manchester, ME (21 miles from Waterville, ME)
- 23 days ago
- Manchester, ME (21 miles from Waterville, ME)
- 23 days ago
Customer Service Agent (Italian Speaking) - Inbound B2B Job ID: R22045 Customer Care Manchester - Main Office Permanent Ready to apply? Get started with your online application Apply now Not quite...
In PersonSeasonal Floating Customer Service Representative -Waterville
- Bar Harbor Bank & Trust
- Waterville, ME
- 30+ days ago
- Waterville, ME
- 30+ days ago
Customer Service Representatives truly make a difference in our customers lives by supporting them with their day to day financial needs and building trusted relationships....
In Person TemporaryDemographic Data for Waterville, ME
Moving to Waterville, ME? Find some basic demographic data about Waterville, ME below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Waterville, ME
Highest Education Level
Customer Service Representatives in Waterville, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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