Customer Service Representative Jobs in Maine
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
6086 - Portland ME - 415 Maine Mall Road, South Portland, Maine, 04106 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Category/Area of Expertise: Retail Operations Job Requisition: 430125 Address: USA-VT-Milton-259 Us Route 7 South Store Code: Store 08274 Front End (5151692) Hannaford Supermarkets started out as...
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Team Member - Part Time Seasonal
- Portland, ME
- 13 hours ago
- Portland, ME
- 13 hours ago
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
Float Client Service Representative - Greater Lewiston Area
- Auburn, ME
- 13 hours ago
- Auburn, ME
- 13 hours ago
Find your career at Androscoggin Bank! If you are looking for a role with upward mobility and a solid career path, with an institution that has a positive and unique culture, you might be our...
Customer Service Representative- Somesville, ME
- Mount Desert, ME
- 13 hours ago
- Mount Desert, ME
- 13 hours ago
As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success....
at Travelers Insurance Company in Augusta, Maine, United States Job Description Who Are We? Taking care of our customers, our communities and each other. Thats the Travelers Promise. By honoring...
Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities...
Bank Customer Service Represtantative I Part Time / Req #1098
- Sanford, ME
- 1 day ago
- Sanford, ME
- 1 day ago
Bank Customer Service Represtantative I Part Time / Req #1098 3.8 3.8 out of 5 stars Sanford, ME 04073 Customer Service Assistant I (CSA) - Part-Time Department: Branch Administration Reports to:...
at Cognizant in Augusta, Maine, United States Job Description PART TIME CUSTOMER SERVICE REPRESENTATIVE (remote) This is a remote position open to any qualified applicant in the United States....
Remote WorkClient Service Representative - Minot Avenue, Auburn Minot Avenue, Auburn Branch - Part Time (20 hours/week) Working at Androscoggin Bank means that you'll make a difference in a growing company...
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Category/Area of Expertise: Retail Operations Job Requisition: 422233 Address: USA-ME-Machias-149 Dublin Street Store Code: Store 08128 Front End (5151621) Hannaford Supermarkets started out as a...
We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...
Demographic Data for Maine
Moving to Maine? Find some basic demographic data about Maine below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Maine
Highest Education Level
Customer Service Representatives in Maine offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Punctual
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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