Customer Service Representative Jobs in Maine
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
6086 - Portland ME - 415 Maine Mall Road, South Portland, Maine, 04106 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
Category/Area of Expertise: Retail Operations Job Requisition: 449716 Address: USA-ME-Newport-44 Moosehead Trail Store Code: Store 08443 Management (7250291) Hannaford Supermarkets started out as...
Customer Service Representative - Day\Evening Schedule
- Portland, ME
- 9 hours ago
- Portland, ME
- 9 hours ago
Schedule- Monday 11-7pm,Thursday 3-8pm, Friday 8:30-8pm, Saturday 8-4pm, Sunday 8-4 pm, The Customer Service Representative (CSR) role greets patients in a friendly and courteous manner and assesses...
Trellis Health Day Shift Clerical/Administrative Support Req #: 26495 Summary: Trellis Health is seeking a Member Service Representative (MSR) to help transform primary care through innovation and...
at Hannaford in Gorham, Maine, United States Job Description Category/Area of Expertise: Retail Operations Job Requisition: 449899 USA Store Code: Store 08350 Front End (5151734) Hannaford...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate Team Leader (Front End Support Assistant Manager)
- Portland, ME
- 1 day ago
- Portland, ME
- 1 day ago
Assists the Team Leader in all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads...
Join Our Team - Find Your Future! At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring...
Join us and experience Bunnings from the other side of the counter! What's in it for you when you're part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Category/Area of Expertise: Retail Operations Job Requisition: 449717 Address: USA-ME-Newport-44 Moosehead Trail Store Code: Store 08443 Management (7250291) Hannaford Supermarkets started out as...
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...
Customer Service Representative - Accounts Receivable (Full-time)
- Waterville, ME
- 1 day ago
- Waterville, ME
- 1 day ago
Job Description: The Role: Customer Service Representative - Accounts Receivable MaineGeneral is currently seeking a Customer Service Representative - Accounts Receivable to join our team of professional...
Seasonal Customer Experience Representative - Bangor Airport
- Bangor, ME
- 2 days ago
- Bangor, ME
- 2 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Demographic Data for Maine
Moving to Maine? Find some basic demographic data about Maine below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Maine
Highest Education Level
Customer Service Representatives in Maine offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Discretion
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Retail
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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