Customer Service Representative Jobs in Maine

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 135 Jobs

Pharmacy Customer Service Associate

  • Sanford, ME
  • 10 hours ago
  • Sanford, ME
  • 10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Augusta, ME
  • 10 hours ago
  • Augusta, ME
  • 10 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

U-Box Customer Care Representative (CDL)

  • Brunswick, ME
  • 10 hours ago
  • Brunswick, ME
  • 10 hours ago

Location: 1 Cressey Rd, Brunswick, Maine 04011 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box Customer...

Customer Service Representative

  • Hallowell, ME
  • 13 hours ago
  • Hallowell, ME
  • 13 hours ago

Customer Service Representative Hallowell, ME 04347, USA Req #3630 Tuesday, March 25, 2025 Superior Plus Propane is currently seeking a highly motivated Customer Service Representative whose role is...

PT Customer Service Associate

  • Waterville, ME
  • 23 hours ago
  • Waterville, ME
  • 23 hours ago

Category/Area of Expertise: Retail Operations Job Requisition: 423471 Address: USA-ME-Waterville-190 Jfk Plaza Store Code: Store 08238 Front End (5151675) Hannaford Supermarkets started out as a...

Customer Service Associate

  • Bethel, ME
  • 23 hours ago
  • Bethel, ME
  • 23 hours ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Part Time Customer Service Instant Return Representative

  • Portland, ME
  • 1 day ago
  • Portland, ME
  • 1 day ago

The Part Time Customer Service Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued...

Store Customer Service Specialist

  • Topsham, ME
  • 1 day ago
  • Topsham, ME
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Inside sales/Customer Service/Account Management

  • Portland, ME
  • 1 day ago
  • Portland, ME
  • 1 day ago

Our client, [Industry Descriptor] is seeking a [Job Title] to join their team. As a [Job Title], you will be part of the [Department Name] supporting [Team Name(s)]. The ideal candidate will have...

Top 3 Skills: Customer Service Desktop Support Inventory Control Job Description Equipment set up (Laptops, docking stations, monitors, etc.). Maintain inventory log. Proactively assist end users...

PT Customer Service Leader

  • Brunswick, ME
  • 2 days ago
  • Brunswick, ME
  • 2 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 423274 Address: USA-ME-Brunswick-8 Gurnet Road Suite 1 Store Code: Store 08446 Front End (5151801) Hannaford Supermarkets started out...

Sr Customer Service Representative

  • Portland, ME
  • 2 days ago
  • Portland, ME
  • 2 days ago

Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...

Member Service Representative

  • Portland, ME
  • 2 days ago
  • Portland, ME
  • 2 days ago

Trellis Health Day Shift Clerical/Administrative Support Req #: 26495 Summary: Trellis Health is seeking a Member Service Representative (MSR) to help transform primary care through innovation and...

Sr Customer Service Representative - 54842_cp

  • Portland, ME
  • 3 days ago
  • Portland, ME
  • 3 days ago

at Americold Logistics, LLC in Portland, Maine, United States Job Description Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and...

Customer Service Representative

  • Holden, ME
  • 3 days ago
  • Holden, ME
  • 3 days ago

Store 4707023: 87 Main Rd, Holden, Maine 04429 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....

Demographic Data for Maine

Moving to Maine? Find some basic demographic data about Maine below.


Local
National
1,362,217
42,064

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Maine

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Maine offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Maine
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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