Customer Service Representative Jobs in South Portland, ME

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 76 Jobs

Bilingual Customer Service Specialist (Spanish)

  • Westbrook, ME (5 miles from South Portland, ME)
  • 22 days ago
  • Westbrook, ME (5 miles from South Portland, ME)
  • 22 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Gate Agent (Part-Time)

  • Portland, ME (3 miles from South Portland, ME)
  • 5 hours ago
  • Portland, ME (3 miles from South Portland, ME)
  • 5 hours ago

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...

PT Customer Service Associate

  • Portland, ME (3 miles from South Portland, ME)
  • 1 day ago
  • Portland, ME (3 miles from South Portland, ME)
  • 1 day ago

Category/Area of Expertise: Retail Operations Job Requisition: 430125 Address: USA-VT-Milton-259 Us Route 7 South Store Code: Store 08274 Front End (5151692) Hannaford Supermarkets started out as...

Customer Service Team Member - Part Time Seasonal

  • Portland, ME (3 miles from South Portland, ME)
  • 1 day ago
  • Portland, ME (3 miles from South Portland, ME)
  • 1 day ago

Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....

Bilingual Customer Service Specialist (Spanish)

  • South Portland, ME
  • 4 days ago
  • South Portland, ME
  • 4 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Test Center Administrator

  • Portland, ME (3 miles from South Portland, ME)
  • 4 days ago
  • Portland, ME (3 miles from South Portland, ME)
  • 4 days ago

JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: South Portland, ME TEST CENTER ADDRESS: 311 Darling Ave,...

Customer Service Representative

  • Portland, ME (3 miles from South Portland, ME)
  • 5 days ago
  • Portland, ME (3 miles from South Portland, ME)
  • 5 days ago

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach...

Switchboard - Customer Service

  • Portland, ME (3 miles from South Portland, ME)
  • 5 days ago
  • Portland, ME (3 miles from South Portland, ME)
  • 5 days ago

Part time benefited position The location of this position will be a combination of working at Brighten Medical Center, Portland and Maine Medical Center, Portland. Schedule: Switchboard at...

Customer Service Specialist

  • Kennebunk, ME (20 miles from South Portland, ME)
  • 6 days ago
  • Kennebunk, ME (20 miles from South Portland, ME)
  • 6 days ago

FUNCTION: This position provides excellent customer service and a full range of banking services with an emphasis on developing, building and retaining strong customer relationships for customers...

Admin Customer Care Representative

  • Scarborough, ME (3 miles from South Portland, ME)
  • 8 days ago
  • Scarborough, ME (3 miles from South Portland, ME)
  • 8 days ago

Qualifications: High School or equivalent Associate's or Bachelor's Degree Add, Prior call center experience preferred At Ahold Delhaize USA, we provide services to one of the largest portfolios of...

Customer Service - Whole Foods

  • Portland, ME (3 miles from South Portland, ME)
  • 8 days ago
  • Portland, ME (3 miles from South Portland, ME)
  • 8 days ago

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...

Blood Collection Staff - Customer Service

  • Portland, ME (3 miles from South Portland, ME)
  • 9 days ago
  • Portland, ME (3 miles from South Portland, ME)
  • 9 days ago

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...

Customer Account Representative

  • Biddeford, ME (12 miles from South Portland, ME)
  • 11 days ago
  • Biddeford, ME (12 miles from South Portland, ME)
  • 11 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Customer Service Representative - UniFirst

  • Portland, ME (3 miles from South Portland, ME)
  • 11 days ago
  • Portland, ME (3 miles from South Portland, ME)
  • 11 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

City of Portland - Customer Service Representative

  • Portland, ME (3 miles from South Portland, ME)
  • 13 days ago
  • Portland, ME (3 miles from South Portland, ME)
  • 13 days ago

This job was posted by : For more information,please see: of Portland - Customer Service Representative**Schedule is Monday Friday, 10:30 a.m.-6:30 p.m.This is an exciting opportunity to join our Parking...

Demographic Data for South Portland, ME

Moving to South Portland, ME? Find some basic demographic data about South Portland, ME below.


Local
National
26,641
1,231
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in South Portland, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in South Portland, ME offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in South Portland, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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