Assistant Customer Service Manager

  • Shaw's
  • Portland, Maine
  • Full Time

A Day in the Life:

Are you a people person with a knack for leadership? We're on the hunt for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team! In this role, you'll be the right-hand to our Customer Service Manager, helping to keep the daily operations running smoothly, ensuring our customers leave with smiles, and creating a shopping experience that's second to none. You'll be the go-to for training and supervising our awesome staff, tackling customer inquiries and complaints like a pro, and making sure our store policies and procedures are top-notch. If you've got stellar leadership skills, top-tier communication abilities, and a passion for delivering amazing service, we want to hear from you!

What you bring to the table:

  • You take pride in the work you do, whether big or small.

  • You agree that food is central to all our lives.

  • Helping customers and fellow associates gives you energy.

  • Smiling and making others smile is your favorite.

  • You are eager, willing, and wanting to learn & grow.

  • You believe that being a part of your community matters.

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our companys philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

  • Diverse and Inclusive work culture

  • Competitive Wages paid weekly

  • Flexible work schedules

  • Associate discounts

  • Leaders invested in your training, career growth & development.

  • Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)

  • Vacation / Paid Time Off -For eligibility requirements please visit myACI Benefits

Our Values

  • We put people first.

  • We are customer driven.

  • We value different perspectives.

  • We raise the bar.

  • We act as owners.

  • We are one team.

  • We build belonging.

  • We are committed to a healthy future.

  • Click to view video: ACI Values

A copy of the full job description can be made available to you.

Job ID: 522631606
Originally Posted on: 5/27/2026

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