Customer Service Representative Jobs in Sanford, ME

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 74 Jobs

Customer Service Sales Representative

  • Biddeford Pool, ME (20 miles from Sanford, ME)
  • 4 days ago
  • Biddeford Pool, ME (20 miles from Sanford, ME)
  • 4 days ago

6086 - Portland ME - 415 Maine Mall Road, South Portland, Maine, 04106 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Sales Consultant - Customer Service

  • Hollis Center, ME (16 miles from Sanford, ME)
  • 4 days ago
  • Hollis Center, ME (16 miles from Sanford, ME)
  • 4 days ago

6086 - Portland ME - 415 Maine Mall Road, South Portland, Maine, 04106 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Sales Consultant

  • Biddeford, ME (14 miles from Sanford, ME)
  • 4 days ago
  • Biddeford, ME (14 miles from Sanford, ME)
  • 4 days ago

6086 - Portland ME - 415 Maine Mall Road, South Portland, Maine, 04106 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

Customer Service/Sales

  • Rochester, NH (15 miles from Sanford, ME)
  • 10 hours ago
  • Rochester, NH (15 miles from Sanford, ME)
  • 10 hours ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Rep(03210) - 7 Mill Rd

  • Durham, NH (21 miles from Sanford, ME)
  • 12 hours ago
  • Durham, NH (21 miles from Sanford, ME)
  • 12 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Qualifications Additional Information...

272 - Portsmouth - Customer Service Assistant II

  • Portsmouth, NH (23 miles from Sanford, ME)
  • 1 day ago
  • Portsmouth, NH (23 miles from Sanford, ME)
  • 1 day ago

272 - Portsmouth - Customer Service Assistant II Req #830 Portsmouth, NH 03801, USA Job Description Posted Tuesday, June 24, 2025 at 10:00 PM ** The base pay for this position is $18.39 plus $3.00...

148 - Customer Service Assistant I - Float Pool

  • Portsmouth, NH (23 miles from Sanford, ME)
  • 1 day ago
  • Portsmouth, NH (23 miles from Sanford, ME)
  • 1 day ago

148 - Customer Service Assistant I - Float Pool Req #831 Portsmouth, NH 03801, USA Job Description Posted Tuesday, June 24, 2025 at 10:00 PM ** The base pay for this position is $17.69 plus $3.00...

87 - Customer Care Representative

  • Kennebunk, ME (8 miles from Sanford, ME)
  • 1 day ago
  • Kennebunk, ME (8 miles from Sanford, ME)
  • 1 day ago

87 - Customer Care Representative Req #826 Kennebunk, ME, USA Job Description Posted Thursday, June 26, 2025 at 10:00 PM ** The base pay for this position is $20.34 plus $3.00 per hour retail...

Customer Service Rep/Pizza Maker (Rochester) - Starting at $14 per hour

  • Dover, NH (16 miles from Sanford, ME)
  • 1 day ago
  • Dover, NH (16 miles from Sanford, ME)
  • 1 day ago

Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated,...

Customer Service Rep(03201) - 599 Lafayette Rd

  • Portsmouth, NH (23 miles from Sanford, ME)
  • 2 days ago
  • Portsmouth, NH (23 miles from Sanford, ME)
  • 2 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep/Pizza Maker (Kittery) - Starting at $15 per hour

  • Eliot, ME (18 miles from Sanford, ME)
  • 3 days ago
  • Eliot, ME (18 miles from Sanford, ME)
  • 3 days ago

Our business is growing as our fan base increases! Domino's Pizza is looking for customer service experts/pizza makers for our growing team. We need teammates who are adaptable, self-motivated,...

Customer Service Assistant (Bank CSA) Part Time / Req #1101

  • Waterboro, ME (11 miles from Sanford, ME)
  • 4 days ago
  • Waterboro, ME (11 miles from Sanford, ME)
  • 4 days ago

Customer Service Assistant I (CSA) - Part-Time Department: Branch Administration Reports to: Branch Manager/Assistant Branch Manager Supervises: None Status: Part Time - 29 hours per week /...

Customer Service Representative (Insurance Agency)

  • Portsmouth, NH (23 miles from Sanford, ME)
  • 5 days ago
  • Portsmouth, NH (23 miles from Sanford, ME)
  • 5 days ago

Responsibilities: The Customer Service Representative (CSR) serves as the primary point of contact for clients, providing excellent service by answering questions, resolving issues, processing policy...

Store Customer Service Specialist

  • Dover, NH (16 miles from Sanford, ME)
  • 5 days ago
  • Dover, NH (16 miles from Sanford, ME)
  • 5 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

FT Customer Service Leader

  • Dover, NH (16 miles from Sanford, ME)
  • 5 days ago
  • Dover, NH (16 miles from Sanford, ME)
  • 5 days ago

Category/Area of Expertise: Retail Operations Job Requisition: 439996 Address: USA-NH-Dover-833 Central Ave Store Code: Store 08373 Front End (5151753) Hannaford Supermarkets started out as a...

Demographic Data for Sanford, ME

Moving to Sanford, ME? Find some basic demographic data about Sanford, ME below.


Local
National
17,283
441
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Sanford, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Sanford, ME offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Sanford, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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