Customer Service Representative Jobs in Biddeford, ME

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 91 Jobs

Customer Care Specialist (Must Reside in ME)

  • South Portland, ME (12 miles from Biddeford, ME)
  • 6 hours ago
  • South Portland, ME (12 miles from Biddeford, ME)
  • 6 hours ago

(Must reside in Maine) Salary Range: $37,440 - $55,000 Job Posting End Date: 9/10/2025 Weve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give...

Customer Service Sales Representative

  • South Portland, ME (12 miles from Biddeford, ME)
  • 12 hours ago
  • South Portland, ME (12 miles from Biddeford, ME)
  • 12 hours ago

6086 - Portland ME - 415 Maine Mall Road, South Portland, Maine, 04106 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...

PT Sales Associate Cashier

  • Gorham, ME (15 miles from Biddeford, ME)
  • 15 hours ago
  • Gorham, ME (15 miles from Biddeford, ME)
  • 15 hours ago

Category/Area of Expertise: Retail Operations Job Requisition: 449900 Address: USA-ME-Gorham-99 Main Street Store Code: Store 08350 Front End (5151734) Hannaford Supermarkets started out as a...

Customer Service Representative - Day\Evening Schedule

  • Portland, ME (16 miles from Biddeford, ME)
  • 16 hours ago
  • Portland, ME (16 miles from Biddeford, ME)
  • 16 hours ago

Schedule- Monday 11-7pm,Thursday 3-8pm, Friday 8:30-8pm, Saturday 8-4pm, Sunday 8-4 pm, The Customer Service Representative (CSR) role greets patients in a friendly and courteous manner and assesses...

Member Service Representative - Trellis Health

  • Portland, ME (16 miles from Biddeford, ME)
  • 16 hours ago
  • Portland, ME (16 miles from Biddeford, ME)
  • 16 hours ago

Trellis Health Day Shift Clerical/Administrative Support Req #: 26495 Summary: Trellis Health is seeking a Member Service Representative (MSR) to help transform primary care through innovation and...

PT Customer Service Associate

  • Gorham, ME (15 miles from Biddeford, ME)
  • 20 hours ago
  • Gorham, ME (15 miles from Biddeford, ME)
  • 20 hours ago

at Hannaford in Gorham, Maine, United States Job Description Category/Area of Expertise: Retail Operations Job Requisition: 449899 USA Store Code: Store 08350 Front End (5151734) Hannaford...

Customer Service Associate Team Leader (Front End Support Assistant Manager)

  • Portland, ME (16 miles from Biddeford, ME)
  • 1 day ago
  • Portland, ME (16 miles from Biddeford, ME)
  • 1 day ago

Assists the Team Leader in all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads...

Customer Service Team Member

  • Arundel, ME (5 miles from Biddeford, ME)
  • 1 day ago
  • Arundel, ME (5 miles from Biddeford, ME)
  • 1 day ago

Join us and experience Bunnings from the other side of the counter! What's in it for you when you're part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target...

Customer Service Associate - Temporary

  • Springvale, ME (16 miles from Biddeford, ME)
  • 2 days ago
  • Springvale, ME (16 miles from Biddeford, ME)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative - PT

  • Portland, ME (16 miles from Biddeford, ME)
  • 3 days ago
  • Portland, ME (16 miles from Biddeford, ME)
  • 3 days ago

$16.50/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Rep(03010) - 974 Main Street

  • Sanford, ME (14 miles from Biddeford, ME)
  • 4 days ago
  • Sanford, ME (14 miles from Biddeford, ME)
  • 4 days ago

Company Description Job Description Now Hiring Customer Service Reps! Great things are happening at Domino's, and we are looking for exceptional people who want to be part of the best pizza...

Customer Service Associate III - Single Billing Office

  • Scarborough, ME (10 miles from Biddeford, ME)
  • 4 days ago
  • Scarborough, ME (10 miles from Biddeford, ME)
  • 4 days ago

License/Certifications: N/A Experience: Two years of related experience in a healthcare field or two years of previous call center experience required....

Remote Work

Customer Service Outfitter

  • Scarborough, ME (10 miles from Biddeford, ME)
  • 5 days ago
  • Scarborough, ME (10 miles from Biddeford, ME)
  • 5 days ago

POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...

Customer Service Gate Agent (Part-Time)

  • Portland, ME (16 miles from Biddeford, ME)
  • 5 days ago
  • Portland, ME (16 miles from Biddeford, ME)
  • 5 days ago

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the...

Customer Service Associate III - SBO

  • Scarborough, ME (10 miles from Biddeford, ME)
  • 5 days ago
  • Scarborough, ME (10 miles from Biddeford, ME)
  • 5 days ago

License/Certifications: N/A Experience: Two years of related experience in a healthcare field or two years of previous call center experience required....

Remote Work

Demographic Data for Biddeford, ME

Moving to Biddeford, ME? Find some basic demographic data about Biddeford, ME below.


Local
National
24,581
691
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Biddeford, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Biddeford, ME offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Biddeford, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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