Customer Service Representative Jobs in Shreveport, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative, LA Department of Education
- Bossier City, LA (5 miles from Shreveport, LA)
- 2 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 2 days ago
The Customer Service Representative (CSR)represents the Louisiana Office of Teaching and Learning, Division of Early Childhood Operations....
Customer Service Representative (Multi Branch Support)
- Shreveport, LA
- 3 days ago
- Shreveport, LA
- 3 days ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Packaged Gases Customer Service Representative - Bossier City, LA
- Bossier City, LA (5 miles from Shreveport, LA)
- 3 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 3 days ago
Packaged Gases Customer Service Representative Position Summary Manages sales campaignswith the intent of either scheduling appointments for sales to improve salesproductivity or by gaining business...
Customer Service Associate - Weekend Availability
- Shreveport, LA
- 5 days ago
- Shreveport, LA
- 5 days ago
Starting hiring pay at: $11 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide...
Pharmacy Customer Service Assoc. Cert
- Bossier City, LA (5 miles from Shreveport, LA)
- 5 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 5 days ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
Customer Service Representative
- Bossier City, LA (5 miles from Shreveport, LA)
- 9 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative Shreveport, LA Description We speak human do you?...
Customer Service Representative
- Doyline, LA (20 miles from Shreveport, LA)
- 15 days ago
- Doyline, LA (20 miles from Shreveport, LA)
- 15 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Registered Client Service Associate-Shreveport, LA
- Shreveport, LA
- 15 days ago
- Shreveport, LA
- 15 days ago
**Essential Duties and Responsibilities** Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings,...
We are looking for Remote Customer Service Representatives to become part of our innovative team....
Storage Customer Service Representative
- Bossier City, LA (5 miles from Shreveport, LA)
- 17 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 17 days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Store 2707752: 9428 Mansfield Rd, Shreveport, Louisiana 71118 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 2708195: 5704 Youree Drive, Shreveport, Louisiana 71105 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Shreveport, LA
Moving to Shreveport, LA? Find some basic demographic data about Shreveport, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Shreveport, LA
Highest Education Level
Customer Service Representatives in Shreveport, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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