Customer Service Representative Jobs in Shreveport, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative - Shreveport Airport
- Shreveport, LA
- 11 hours ago
- Shreveport, LA
- 11 hours ago
This Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Representative (2nd Shift)
- Shreveport, LA (14 miles from Shreveport, LA)
- 1 day ago
- Shreveport, LA (14 miles from Shreveport, LA)
- 1 day ago
See yourself at Odyssey… Join the team as our new Customer Service Representative!...
Customer Service Representative
- Bossier City, LA (5 miles from Shreveport, LA)
- 3 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service - Self Storage Manager
- Bossier City, LA (5 miles from Shreveport, LA)
- 3 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 3 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
- Bossier City, LA (5 miles from Shreveport, LA)
- 3 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 3 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Client Service Representative Shreveport, LA Description SUMMARY: Provides administrative and operational support services to the Wealth Management Department as well as maintains client files and...
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Customer Service Representative
- Bossier City, LA (5 miles from Shreveport, LA)
- 6 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 6 days ago
The Customer Service Representative represents the Louisiana Office of Community Development....
- Bossier City, LA (5 miles from Shreveport, LA)
- 6 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
CLUB Customer Service Outfitter PT
- Bossier City, LA (5 miles from Shreveport, LA)
- 8 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 8 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Bilingual Customer Service Specialist (Spanish)
- Shreveport, LA
- 10 days ago
- Shreveport, LA
- 10 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Representative, Lead
- Bossier City, LA (5 miles from Shreveport, LA)
- 10 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 10 days ago
This position handles difficult or complex calls referred by the Customer Service Representatives....
Retail Customer Service Cashier
- Greenwood, LA (14 miles from Shreveport, LA)
- 11 days ago
- Greenwood, LA (14 miles from Shreveport, LA)
- 11 days ago
Req ID: 459475 Address: 9600 Hwy 80 W. Greenwood, LA, 71033 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...
Demographic Data for Shreveport, LA
Moving to Shreveport, LA? Find some basic demographic data about Shreveport, LA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Shreveport, LA
Highest Education Level
Customer Service Representatives in Shreveport, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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