Customer Service Representative Jobs in Shreveport, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Engineer (CT/MRI/PET-CT/X-ray/ANGIO)
- Shreveport, LA
- 1 day ago
- Shreveport, LA
- 1 day ago
Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent...
- Waskom, TX (23 miles from Shreveport, LA)
- 2 days ago
- Waskom, TX (23 miles from Shreveport, LA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Store 2707752: 9428 Mansfield Rd, Shreveport, Louisiana 71118 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Greenwood, LA (14 miles from Shreveport, LA)
- 5 days ago
- Greenwood, LA (14 miles from Shreveport, LA)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match up to 5% * Medical/Dental/Vision Insurance after 30...
- Stonewall, LA (16 miles from Shreveport, LA)
- 6 days ago
- Stonewall, LA (16 miles from Shreveport, LA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Vivian, LA (23 miles from Shreveport, LA)
- 6 days ago
- Vivian, LA (23 miles from Shreveport, LA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Gloster, LA (22 miles from Shreveport, LA)
- 6 days ago
- Gloster, LA (22 miles from Shreveport, LA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Keithville, LA (16 miles from Shreveport, LA)
- 6 days ago
- Keithville, LA (16 miles from Shreveport, LA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Doyline, LA (20 miles from Shreveport, LA)
- 6 days ago
- Doyline, LA (20 miles from Shreveport, LA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Haughton, LA (13 miles from Shreveport, LA)
- 7 days ago
- Haughton, LA (13 miles from Shreveport, LA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Bossier City, LA (5 miles from Shreveport, LA)
- 7 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Advocate II - Outbound
- Haughton, LA (13 miles from Shreveport, LA)
- 10 days ago
- Haughton, LA (13 miles from Shreveport, LA)
- 10 days ago
You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access to competitive...
Demographic Data for Shreveport, LA
Moving to Shreveport, LA? Find some basic demographic data about Shreveport, LA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Shreveport, LA
Highest Education Level
Customer Service Representatives in Shreveport, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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