Customer Service Representative Jobs in Shreveport, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
At University Veterinary Hospital, part of the Suveto network of hospitals, we absolutely love pets and we love people too. Everything we do at our hospital in Shreveport is influenced by our...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Shreveport, LA
- 1 day ago
- Shreveport, LA
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service Repersentative
- Family Dollar
- Bossier City, LA (5 miles from Shreveport, LA)
- 2 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
In PersonSpecific Job Duties and Responsibilities Answers incoming calls, greets customers cordially and provides timely responses to customer inquiries related to product and service orders, delivery and...
In PersonOVERNIGHT Customer Service Representative
- Circle K
- Bossier City, LA (5 miles from Shreveport, LA)
- 2 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 2 days ago
Store 2708188: 7999 E Texas, Bossier City, Louisiana 71112 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...
In PersonCustomer Service Representative
- Tower Loan
- Blanchard, LA (9 miles from Shreveport, LA)
- 2 days ago
- Blanchard, LA (9 miles from Shreveport, LA)
- 2 days ago
At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
In PersonCustomer Service Representative
- (Employer Name Not Available)
- Shreveport, LA
- 2 days ago
- Shreveport, LA
- 2 days ago
Service Representatives Employment Outlook Employment outlook for Customer Service Representatives Learn more about Customer Service Representatives....
In Person Full TimeA Customer Service Representative (CSR) serves as the primary point of contact between a company and its customers....
In PersonCustomer Service Representative - Siegel Select Bossier City
- Bossier City, LA (5 miles from Shreveport, LA)
- 4 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 4 days ago
Now Hiring a Customer Service Representative (Hotel Front Desk) to be the friendly and motivated full-time face of our extended-stay properties!...
In PersonMusic lovers keep reading! We're hiring customer service agents to support J.W. Pepper, the largest US sheet music and accessory retailer. You will help bands, choirs, and orchestras build...
RemoteCustomer Service Representative
- Glaz-Tech Industries
- Shreveport, LA
- 5 days ago
- Shreveport, LA
- 5 days ago
Service Representative....
In PersonCustomer Service Representative - Sales
- Acme Brick Company
- Shreveport, LA
- 5 days ago
- Shreveport, LA
- 5 days ago
Join the Acme Brick Family CUSTOMER SERVICE REPRESENTATIVE FLSA Status: Non-exempt Acme Brick Company (a Berkshire Hathaway Company) is an organization of professionals in the manufacturing and building...
In Person- Lincare
- Bossier City, LA (5 miles from Shreveport, LA)
- 5 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 5 days ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Bossier City, LA (5 miles from Shreveport, LA)
- 5 days ago
- Bossier City, LA (5 miles from Shreveport, LA)
- 5 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service Representative
- Security Finance
- Shreveport, LA
- 6 days ago
- Shreveport, LA
- 6 days ago
Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...
In PersonDemographic Data for Shreveport, LA
Moving to Shreveport, LA? Find some basic demographic data about Shreveport, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Shreveport, LA
Highest Education Level
Customer Service Representatives in Shreveport, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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