Customer Service Representative Jobs in Louisiana

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 362 Jobs

Customer Service Representative

  • Harahan, LA
  • 1 day ago
  • Harahan, LA
  • 1 day ago

Who You Are: A customer service representative that makes it a priority to ensure the customers have the support they need....

Inside Sales Customer Service Representative

  • Rayville, LA
  • 3 hours ago
  • Rayville, LA
  • 3 hours ago

Aircraft Maintenance Technician - RW (NE) Job Description: Aircraft Maintenance Technician (AMT) IMMEDIATELY HIRING! A&P Mechanic- Rotor Wing FULL-TIME Opportunity in Rayville, LA Starting Salary:...

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Service Representative

  • Houma, LA
  • 9 hours ago
  • Houma, LA
  • 9 hours ago

Description Do you thrive on making a positive, lasting impact on people? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job...

Customer Service Representative - 2pm - 10pm

  • Gonzales, LA
  • 9 hours ago
  • Gonzales, LA
  • 9 hours ago

Store 2706803: 2031 W Hwy 30 W, Gonzales, Louisiana 70737 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Morgan City, LA
  • 9 hours ago
  • Morgan City, LA
  • 9 hours ago

Store 2704640: 7700 Hwy 90 E, Morgan City, Louisiana 70380 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Traffic Customer Service Rep

  • Houma, LA
  • 9 hours ago
  • Houma, LA
  • 9 hours ago

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll...

Customer Service Representative: Hammond, LA

  • Hammond, LA
  • 14 hours ago
  • Hammond, LA
  • 14 hours ago

We are looking for the Best of the Best Full-Time Customer Service Representative: Hammond, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...

Customer Service Agent

  • Monroe, LA
  • 20 hours ago
  • Monroe, LA
  • 20 hours ago

Qualifications: - Previous customer service or call center experience is advantageous. - Strong communication skills, both verbal and written. - Basic technical proficiency, with the ability to navigate...

Remote Work

Customer Service Associate - Temporary

  • Moss Bluff, LA
  • 22 hours ago
  • Moss Bluff, LA
  • 22 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Alexandria, LA
  • 22 hours ago
  • Alexandria, LA
  • 22 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Engineer (CT/MRI/PET-CT/X-ray/ANGIO)

  • Shreveport, LA
  • 23 hours ago
  • Shreveport, LA
  • 23 hours ago

Who we are? United Imaging is a leading global medical device developer and supplier with a diversified portfolio of advanced medical products, digital healthcare solutions, and intelligent...

Veterinary Client Service Representative - Relief

  • Independence, LA
  • 23 hours ago
  • Independence, LA
  • 23 hours ago

care Personalized care for every family-forming journey Discretionary funds and FREE CE courses Pet perks and veterinary service discounts Student loan management tools and assistance Provide your...

Customer Account Representative

  • Opelousas, LA
  • 1 day ago
  • Opelousas, LA
  • 1 day ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Retail Customer Service Associate

  • New Orleans, LA
  • 1 day ago
  • New Orleans, LA
  • 1 day ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Demographic Data for Louisiana

Moving to Louisiana? Find some basic demographic data about Louisiana below.


Local
National
4,657,278
106,764

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Louisiana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Louisiana offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Louisiana
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »