Customer Service Representative Jobs in Louisiana

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 235 Jobs

Bilingual Customer Service Specialist (Spanish)

  • Lafayette, LA
  • 28 days ago
  • Lafayette, LA
  • 28 days ago

The individual selected for this role will be expected to work at Store #725166, located at: 100 Turks Bay Ln, Lafayette, LA 70507 This is a Part-time position. Customer Service Specialists work...

Customer Service Representative - PT

  • Kenner, LA
  • 4 days ago
  • Kenner, LA
  • 4 days ago

$13.50/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Representative - FT

  • Kenner, LA
  • 26 days ago
  • Kenner, LA
  • 26 days ago

$13.50/hourMonthly Commission OpportunityShift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Retail Customer Service Cashier

  • Monroe, LA
  • 11 days ago
  • Monroe, LA
  • 11 days ago

Req ID: 459853 Address: 335 HWY 594 Monroe, LA, 71203 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match...

Customer Service Representative

  • Lafayette, LA
  • 10 hours ago
  • Lafayette, LA
  • 10 hours ago

Customer Service Representative Lafayette, LA Description Westaff is hiring a Customer Service Representative for apany located in Lafayette, LA Pay: $18/hr Hours: Monday- Friday 8am- 5pm Job Responsibilities...

Customer Service Representative, Full or Part Time

  • Kenner, LA
  • 10 hours ago
  • Kenner, LA
  • 10 hours ago

Store 2707665: 3001 Loyola Dr, Kenner, Louisiana 70065 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Client Service Associate-Lafayette, LA

  • Lafayette, LA
  • 10 hours ago
  • Lafayette, LA
  • 10 hours ago

Client Service Associate-Lafayette, LA locations Lafayette, Louisiana - United States time type Full time posted on Posted Today job requisition id R-0004180 Job Description Job Summary...

Consumer Care Representative (Collections Specialist/Customer Service)

  • West Monroe, LA
  • 11 hours ago
  • West Monroe, LA
  • 11 hours ago

Benefits 11 Paid Holidays 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid sick time...

Retail Customer Service Officer

  • Harvey, LA
  • 13 hours ago
  • Harvey, LA
  • 13 hours ago

General information Press space or enter keys to toggle section visibility Name Retail Customer Service Officer Site / Location Harvey Post Office Ref # 12368172 Entity Australia Post Opening Date...

Customer Service Representative

  • Ruston, LA
  • 13 hours ago
  • Ruston, LA
  • 13 hours ago

Staffmark is seeking a detail-oriented and dependable Customer Service Representative to join our client's team in Ruston, LA....

Work from Home Inbound Customer Service (State of Mississippi)

  • Iowa, LA
  • 14 hours ago
  • Iowa, LA
  • 14 hours ago

As a Work at Home Inbound Customer Service Representative you are responsible for maintaining positive customer relations by addressing all types of product related concerns, including: taking orders...

Remote Work

Customer Service Floater

  • Grambling, LA
  • 14 hours ago
  • Grambling, LA
  • 14 hours ago

Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued...

Customer Service Representative (2nd Shift)

  • Shreveport, LA
  • 1 day ago
  • Shreveport, LA
  • 1 day ago

See yourself at Odyssey… Join the team as our new Customer Service Representative!...

Video Member Service Representative - Video Operations

  • Baton Rouge, LA
  • 1 day ago
  • Baton Rouge, LA
  • 1 day ago

Video Member Service Representative skills and qualifications include : A high school education or GED. 2 years of experience including lending, teller, and/or call center experience with a financial...

Member Service Representative Floater (Covington, LA)

  • Covington, LA
  • 1 day ago
  • Covington, LA
  • 1 day ago

MEMBER SERVICE REPRESENTATIVE FLOATER Skills and qualifications include : High school diploma or equivalent. 2 years of experience including lending, teller, or call center experience with a financial...

Demographic Data for Louisiana

Moving to Louisiana? Find some basic demographic data about Louisiana below.


Local
National
4,657,278
106,764

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Louisiana

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Louisiana offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Louisiana
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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