Customer Service Representative Jobs in Monroe, LA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-12 of 12 Jobs

Customer Service Representative - Patient Registration

  • R1 Revenue Cycle Management
  • Bastrop, LA (24 miles from Monroe, LA)
  • 1 day ago
  • Bastrop, LA (24 miles from Monroe, LA)
  • 1 day ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

In Person Full Time

Customer Service Representative, Full or Part Time

  • Circle K
  • West Monroe, LA (5 miles from Monroe, LA)
  • 5 days ago
  • West Monroe, LA (5 miles from Monroe, LA)
  • 5 days ago

Store 2707761: 1102 Jonesboro Rd, West Monroe, Louisiana 71292 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person Part Time

Customer Service Representative

  • Circle K
  • Bastrop, LA (24 miles from Monroe, LA)
  • 5 days ago
  • Bastrop, LA (24 miles from Monroe, LA)
  • 5 days ago

Store 2723452: 1514 E Madison Ave, Bastrop, Louisiana 71220 Shift Availability Flexible Availability Time Type Customer Service Representative We want you to join our team as a Customer Service Representative...

In Person

Billing & Customer Service Support Specialist

  • Pye-Barker Fire & Safety
  • West Monroe, LA (5 miles from Monroe, LA)
  • 6 days ago
  • West Monroe, LA (5 miles from Monroe, LA)
  • 6 days ago

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. The Billing Customer Support Specialist will handle...

In Person

Part Time Customer Service Representative

  • R1 Revenue Cycle Management
  • Bastrop, LA (24 miles from Monroe, LA)
  • 7 days ago
  • Bastrop, LA (24 miles from Monroe, LA)
  • 7 days ago

As a Patient Registration Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital....

In Person Part Time

Customer Service Representative

  • Tower Loan
  • Bastrop, LA (24 miles from Monroe, LA)
  • 16 days ago
  • Bastrop, LA (24 miles from Monroe, LA)
  • 16 days ago

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...

In Person

Customer Service Representative

  • Sirius Staffing
  • West Monroe, LA (5 miles from Monroe, LA)
  • 17 days ago
  • West Monroe, LA (5 miles from Monroe, LA)
  • 17 days ago

for a Customer Service Representative for a full-time position based in West Monroe, LA....

In Person

Customer Service Representative

  • Staffmark Group
  • Bastrop, LA (24 miles from Monroe, LA)
  • 18 days ago
  • Bastrop, LA (24 miles from Monroe, LA)
  • 18 days ago

Customer Service Representative Staffmark Group $14.00-$17.00 life insurance, 401(k) United States, Louisiana, Bastrop May 14, 2026 Now hiring Customer Service Representative Bastrop, LA Pay Rate: $14.00...

In Person

Customer Experience Representative - Monroe Airport

  • Enterprise Rent-A-Car
  • Monroe, LA
  • 30+ days ago
  • Monroe, LA
  • 30+ days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

In Person

Customer Service/Sales

  • Home Depot
  • Monroe, LA
  • 30+ days ago
  • Monroe, LA
  • 30+ days ago

Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

In Person

Customer Service Associate

  • Raising Cane's
  • Monroe, LA
  • 60+ days ago
  • Monroe, LA
  • 60+ days ago

Starting hiring pay at: $ 11.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person

Sr. Consumer Loan Specialist - Sales Customer Service

  • Republic Financial
  • West Monroe, LA (5 miles from Monroe, LA)
  • 90+ days ago
  • West Monroe, LA (5 miles from Monroe, LA)
  • 90+ days ago

Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!...

In Person

Demographic Data for Monroe, LA

Moving to Monroe, LA? Find some basic demographic data about Monroe, LA below.


Local
National
87,639
2,522
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

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Salary for Customer Service Representative Jobs in Monroe, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Monroe, LA offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Monroe, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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