Customer Service Representative Jobs in Monroe, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose The Associate Member Services Representative (MSR) is an entry-level position...
Customer Service Monroe, LA Description Customer Service Hours: M-F 8AM-5PM Sat 8AM-1PM Pay: $12/Hour Fast paced, minimal training. Business Casual Valid ID required in good standing Someone who...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Account Representative
- West Monroe, LA (5 miles from Monroe, LA)
- 11 days ago
- West Monroe, LA (5 miles from Monroe, LA)
- 11 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Contact Representatives
- West Monroe, LA (5 miles from Monroe, LA)
- 14 days ago
- West Monroe, LA (5 miles from Monroe, LA)
- 14 days ago
These are entry-level positions and call center experience is not required. These positions are Temp-to-Hire and can become long-term CAREERS for the right individuals!...
Customer Service Representative
- Choudrant, LA (21 miles from Monroe, LA)
- 15 days ago
- Choudrant, LA (21 miles from Monroe, LA)
- 15 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Store 2707777: 560 Lincoln Rd, Monroe, Louisiana 71203 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative Evenings
- Rayville, LA (18 miles from Monroe, LA)
- 19 days ago
- Rayville, LA (18 miles from Monroe, LA)
- 19 days ago
Store 2707782: 2204 Julia St, Rayville, Louisiana 71269 Availability - Shift/Days Part time Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Overview Come and work for Envoy Air, an American Airlines Group Company, at (Monroe Regional Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team...
Store 2707760: 1600 Martin Luther King Blvd, Monroe, Louisiana 71202 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative
- West Monroe, LA (5 miles from Monroe, LA)
- 30+ days ago
- West Monroe, LA (5 miles from Monroe, LA)
- 30+ days ago
Customer Service Representative West Monroe, LA Description CSR Hours: M-F 8AM-5PM Sat 8AM-1PM Pay: $12/Hour Fast paced, minimal training....
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
OVERNIGHT Customer Service Representative
- West Monroe, LA (5 miles from Monroe, LA)
- 45+ days ago
- West Monroe, LA (5 miles from Monroe, LA)
- 45+ days ago
Store 2707763: 170 Well Rd, West Monroe, Louisiana 71291 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Sales Associate Customer Service Amazing Lash Studio Monroe, LA
- Monroe, LA
- 45+ days ago
- Monroe, LA
- 45+ days ago
Overview Hiring immediately for a retail sales associate / customer service representative in the beauty industry....
Customer Care Representative ASSA ABLOY Entrance Systems, Pedestrian Door Solutions is seeking candidates for a Customer Care Representative based in Monroe, North Carolina. We seek a master...
Demographic Data for Monroe, LA
Moving to Monroe, LA? Find some basic demographic data about Monroe, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Monroe, LA
Highest Education Level
Customer Service Representatives in Monroe, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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