Customer Service Representative Jobs in Monroe, LA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 29 Jobs

Customer Service Associate

West Monroe, LA (5 miles from Monroe, LA)
5 hours ago

West Monroe, LA (5 miles from Monroe, LA)
5 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Inside Sales Customer Service Representative

Rayville, LA (18 miles from Monroe, LA)
10 hours ago

Rayville, LA (18 miles from Monroe, LA)
10 hours ago

Aircraft Maintenance Technician - RW (NE) Job Description: Aircraft Maintenance Technician (AMT) IMMEDIATELY HIRING! A&P Mechanic- Rotor Wing FULL-TIME Opportunity in Rayville, LA Starting Salary:...

Customer Service Agent

Monroe, LA
1 day ago

Monroe, LA
1 day ago

Qualifications: - Previous customer service or call center experience is advantageous. - Strong communication skills, both verbal and written. - Basic technical proficiency, with the ability to navigate...

Remote Work

Customer Service Representative/ Inside Sales Representative, Level 1

West Monroe, LA (5 miles from Monroe, LA)
3 days ago

West Monroe, LA (5 miles from Monroe, LA)
3 days ago

Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense...

Customer Service Representative

West Monroe, LA (5 miles from Monroe, LA)
4 days ago

West Monroe, LA (5 miles from Monroe, LA)
4 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate I

Richwood, LA (10 miles from Monroe, LA)
6 days ago

Richwood, LA (10 miles from Monroe, LA)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Sterlington, LA (11 miles from Monroe, LA)
6 days ago

Sterlington, LA (11 miles from Monroe, LA)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Farmerville, LA (20 miles from Monroe, LA)
6 days ago

Farmerville, LA (20 miles from Monroe, LA)
6 days ago

Customer Service Associate I 3.2 3.2 out of 5 stars 783 Sterlington Hwy, Farmerville, LA 71241 Part-time Dollar Tree 27,238 reviews Part-time We're seeking a Customer Service Associate to join our...

Customer Service Associate - Temporary

Bastrop, LA (24 miles from Monroe, LA)
6 days ago

Bastrop, LA (24 miles from Monroe, LA)
6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate I

Choudrant, LA (21 miles from Monroe, LA)
6 days ago

Choudrant, LA (21 miles from Monroe, LA)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Calhoun, LA (13 miles from Monroe, LA)
6 days ago

Calhoun, LA (13 miles from Monroe, LA)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Monroe, LA
7 days ago

Monroe, LA
7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Rayville, LA (18 miles from Monroe, LA)
7 days ago

Rayville, LA (18 miles from Monroe, LA)
7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

West Monroe, LA (5 miles from Monroe, LA)
7 days ago

West Monroe, LA (5 miles from Monroe, LA)
7 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Healthcare Customer Service Representative - Remote

Monroe, LA
10 days ago

Monroe, LA
10 days ago

Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.Connect with customers via phone/email/chat/and or social media to...

Remote Work

View all 29 jobs

Demographic Data for Monroe, LA

Moving to Monroe, LA? Find some basic demographic data about Monroe, LA below.

Median Age

Average Household Income

Home Value vs Household Income in Monroe, LA

Local

National

Total Population

87,639

Number of Businesses

2,522

City Size

Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Monroe, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Monroe, LA offer the following education background

Bachelor's Degree

31.1%

High School or GED

26.9%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Monroe, LA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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