Customer Service Representative Jobs in Monroe, LA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 18 Jobs

Customer Care Representative

  • Monroe, LA
  • moments ago
  • Monroe, LA
  • moments ago

Customer Care Representative ASSA ABLOY Entrance Systems, Pedestrian Door Solutions is seeking candidates for a Customer Care Representative based in Monroe, North Carolina. We seek a master...

Customer Service Floater

  • Monroe, LA
  • 1 hour ago
  • Monroe, LA
  • 1 hour ago

Area Customer Service Coordinator **Summary:** Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients....

Customer Service Representative

  • Monroe, LA
  • 2 hours ago
  • Monroe, LA
  • 2 hours ago

Store 2707777: 560 Lincoln Rd, Monroe, Louisiana 71203 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Consumer Care Representative (Collections Specialist/Customer Service)

  • West Monroe, LA (5 miles from Monroe, LA)
  • 1 day ago
  • West Monroe, LA (5 miles from Monroe, LA)
  • 1 day ago

Benefits 11 Paid Holidays 401(k) 401(k) matching AD&D insurance Dental insurance Disability insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid sick time...

Customer Account Representative

  • West Monroe, LA (5 miles from Monroe, LA)
  • 2 days ago
  • West Monroe, LA (5 miles from Monroe, LA)
  • 2 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Retail Customer Service Cashier

  • Monroe, LA (6 miles from Monroe, LA)
  • 10 days ago
  • Monroe, LA (6 miles from Monroe, LA)
  • 10 days ago

Req ID: 459853 Address: 335 HWY 594 Monroe, LA, 71203 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match...

Customer Service Associate - Temporary

  • West Monroe, LA (5 miles from Monroe, LA)
  • 10 days ago
  • West Monroe, LA (5 miles from Monroe, LA)
  • 10 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative - Patient Registration

  • Bastrop, LA (24 miles from Monroe, LA)
  • 14 days ago
  • Bastrop, LA (24 miles from Monroe, LA)
  • 14 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative

  • Bastrop, LA (24 miles from Monroe, LA)
  • 14 days ago
  • Bastrop, LA (24 miles from Monroe, LA)
  • 14 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Contact Representatives

  • West Monroe, LA (5 miles from Monroe, LA)
  • 27 days ago
  • West Monroe, LA (5 miles from Monroe, LA)
  • 27 days ago

These are entry-level positions and call center experience is not required. These positions are Temp-to-Hire and can become long-term CAREERS for the right individuals!...

Sales & Customer Service Associate

  • Monroe, LA
  • 28 days ago
  • Monroe, LA
  • 28 days ago

Overview Where Better Careers Begin! Massage Envy Monroe-West Monroe 4429 Pecanland Mall Dr. Suite 5 Monroe, LA 71203-7045 Do you have a passion for helping others? At the Massage Envy Monroe-West...

Sales & Customer Service Associate Full Time

  • Monroe, LA
  • 28 days ago
  • Monroe, LA
  • 28 days ago

Overview Where Better Careers Begin! Massage Envy Monroe-West Monroe 4429 Pecanland Mall Dr. Suite 5 Monroe, LA 71203-7045 Do you have a passion for helping others? At the Massage Envy Monroe-West...

Customer Service Representative

  • Bastrop, LA (24 miles from Monroe, LA)
  • 30+ days ago
  • Bastrop, LA (24 miles from Monroe, LA)
  • 30+ days ago

Store 2723452: 1514 E Madison Ave, Bastrop, Louisiana 71220 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service

  • Monroe, LA
  • 30+ days ago
  • Monroe, LA
  • 30+ days ago

Customer Service Monroe, LA Description Customer Service M-F 8AM-5PM Sat 8AM-1PM $12/Hour Fast paced, minimal training. Business Casual Valid ID required in good standing Someone who can handle a...

Retail Customer Service Associate

  • Monroe, LA
  • 45+ days ago
  • Monroe, LA
  • 45+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Demographic Data for Monroe, LA

Moving to Monroe, LA? Find some basic demographic data about Monroe, LA below.


Local
National
87,639
2,522
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Monroe, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Monroe, LA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Monroe, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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