Customer Service Representative Jobs in Baton Rouge, LA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 85 Jobs

Medical Equipment Customer Service Representative

  • Baton Rouge, LA
  • 12 hours ago
  • Baton Rouge, LA
  • 12 hours ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Store Customer Service Specialist

  • Baton Rouge, LA
  • 13 hours ago
  • Baton Rouge, LA
  • 13 hours ago

The individual selected for this role will be expected to work at stores within a 25-mile radius of Store#725155, located at: 4075 Nicholson Dr, Baton Rouge, LA 70808. This is a Part-time...

Bilingual Customer Service Specialist (Spanish)

  • Baton Rouge, LA
  • 13 hours ago
  • Baton Rouge, LA
  • 13 hours ago

The individual selected for this role will be expected to work at Store #701824, located at: 10090 Bluebonnet Blvd, Baton Rouge, LA 70810. This is a Full-time position. Customer Service...

Customer Service Rep(05259) - 3266 Plank Rd.

  • Baton Rouge, LA
  • 1 day ago
  • Baton Rouge, LA
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(03063) - 8910 Greenwell Springs Rd.

  • Baton Rouge, LA
  • 1 day ago
  • Baton Rouge, LA
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep II - 2nd Shift

  • Port Allen, LA (9 miles from Baton Rouge, LA)
  • 2 days ago
  • Port Allen, LA (9 miles from Baton Rouge, LA)
  • 2 days ago

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. 2nd Shift, Monday - Friday, 3:00pm - 11:30pm As a Customer Service Representative II, you...

CPC Customer Service Support

  • Baton Rouge, LA
  • 2 days ago
  • Baton Rouge, LA
  • 2 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Customer Service Associate

  • Greenwell Springs, LA (17 miles from Baton Rouge, LA)
  • 3 days ago
  • Greenwell Springs, LA (17 miles from Baton Rouge, LA)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Gonzales, LA (21 miles from Baton Rouge, LA)
  • 3 days ago
  • Gonzales, LA (21 miles from Baton Rouge, LA)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative - Baton Rouge

  • Baton Rouge, LA
  • 5 days ago
  • Baton Rouge, LA
  • 5 days ago

Now Hiring a Customer Service Representative for the Baton Rouge Area!!...

Customer Account Representative

  • Baker, LA (9 miles from Baton Rouge, LA)
  • 5 days ago
  • Baker, LA (9 miles from Baton Rouge, LA)
  • 5 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...

Dairy Monitoring Customer Success Specialist (Texas, New Mexico)

  • Baton Rouge, LA
  • 5 days ago
  • Baton Rouge, LA
  • 5 days ago

**Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in delivering and developing training for end customers, distributors (train the trainer), and...

Pharmacy Customer Service Associate

  • Prairieville, LA (18 miles from Baton Rouge, LA)
  • 6 days ago
  • Prairieville, LA (18 miles from Baton Rouge, LA)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Club Customer Service Outfitter - (Full Time)

  • Gonzales, LA (21 miles from Baton Rouge, LA)
  • 7 days ago
  • Gonzales, LA (21 miles from Baton Rouge, LA)
  • 7 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Club Customer Service Outfitter (Part-Time)

  • Gonzales, LA (21 miles from Baton Rouge, LA)
  • 7 days ago
  • Gonzales, LA (21 miles from Baton Rouge, LA)
  • 7 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Demographic Data for Baton Rouge, LA

Moving to Baton Rouge, LA? Find some basic demographic data about Baton Rouge, LA below.


Local
National
389,884
11,597
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Baton Rouge, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Baton Rouge, LA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Baton Rouge, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »