Customer Service Representative Jobs in Baton Rouge, LA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 60 Jobs

Customer Service Representative - 2pm - 10pm

Gonzales, LA (21 miles from Baton Rouge, LA)
16 hours ago

Gonzales, LA (21 miles from Baton Rouge, LA)
16 hours ago

Store 2706803: 2031 W Hwy 30 W, Gonzales, Louisiana 70737 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative - FT/PT 2pm - 10pm

Baton Rouge, LA
2 days ago

Baton Rouge, LA
2 days ago

Store 2706826: 5550 Bluebonnet Blvd, Baton Rouge, Louisiana 70809 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Associate

Gonzales, LA (21 miles from Baton Rouge, LA)
2 days ago

Gonzales, LA (21 miles from Baton Rouge, LA)
2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Amazon Locker+ Customer Service Associate

Baton Rouge, LA
2 days ago

Baton Rouge, LA
2 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Rep(05260) - 2170 Main Street

Baker, LA (9 miles from Baton Rouge, LA)
2 days ago

Baker, LA (9 miles from Baton Rouge, LA)
2 days ago

Company Description Job Description Team members must be able to answer phones, take orders, take customer's payments, and greet customers. Qualifications Additional Information

Customer Service Representative

Baton Rouge, LA (4 miles from Baton Rouge, LA)
3 days ago

Baton Rouge, LA (4 miles from Baton Rouge, LA)
3 days ago

Store 2709717: 3375 Perkins Rd, Baton Rouge, Louisiana 70808 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Rep II - 1st Shift

Port Allen, LA (9 miles from Baton Rouge, LA)
4 days ago

Port Allen, LA (9 miles from Baton Rouge, LA)
4 days ago

Your career matters to us because your passion and excitement will help keep our company moving forward. 1st Shift, Monday Friday, 8:00 AM 5:00 PM Logistics at full potential As a Customer Service Representative...

Customer Service Representative - UniFirst

Baton Rouge, LA
4 days ago

Baton Rouge, LA
4 days ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative (Loan Consultant I)

Gonzales, LA (21 miles from Baton Rouge, LA)
5 days ago

Gonzales, LA (21 miles from Baton Rouge, LA)
5 days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Client Service Representative

Central, LA (1 mile from Baton Rouge, LA)
5 days ago

Central, LA (1 mile from Baton Rouge, LA)
5 days ago

We're sorry the job you are trying to apply for has been filled. Maybe you would like to consider the Categories below : Be the First to Apply view Previous slide view Next Slide Las Vegas/Reno...

Retail Customer Service Cashier

Port Allen, LA (9 miles from Baton Rouge, LA)
5 days ago

Port Allen, LA (9 miles from Baton Rouge, LA)
5 days ago

Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...

CLUB Outfitter Customer Service

Denham Springs, LA (19 miles from Baton Rouge, LA)
6 days ago

Denham Springs, LA (19 miles from Baton Rouge, LA)
6 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Customer Experience Representative

Baton Rouge, LA
6 days ago

Baton Rouge, LA
6 days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Customer Service Associate I

Geismar, LA (19 miles from Baton Rouge, LA)
6 days ago

Geismar, LA (19 miles from Baton Rouge, LA)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

Customer Service Associate I

Jackson, LA (24 miles from Baton Rouge, LA)
6 days ago

Jackson, LA (24 miles from Baton Rouge, LA)
6 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...

View all 60 jobs

Demographic Data for Baton Rouge, LA

Moving to Baton Rouge, LA? Find some basic demographic data about Baton Rouge, LA below.

Median Age

Average Household Income

Home Value vs Household Income in Baton Rouge, LA

Local

National

Total Population

389,884

Number of Businesses

11,597

City Size

Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Baton Rouge, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Baton Rouge, LA offer the following education background

Bachelor's Degree

31.1%

High School or GED

26.9%

Associate's Degree

16.2%

Vocational Degree or Certification

12.9%

Master's Degree

8.0%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

1.0%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Baton Rouge, LA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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