Customer Service Representative Jobs in Shepherdsville, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
CUSTOMER SERVICE REP (02561) - 811 Talaina Pl. New Albany IN 47150
- New Albany, IN (22 miles from Shepherdsville, KY)
- 19 hours ago
- New Albany, IN (22 miles from Shepherdsville, KY)
- 19 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service - Front End Manager
- Louisville, KY (20 miles from Shepherdsville, KY)
- 2 days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 2 days ago
As a family company, we serve people and communities. When you work at Meijer, youre provided with career and community opportunities centered around leadership, personal growth and development....
Customer Service Center Specialist
- Louisville, KY (20 miles from Shepherdsville, KY)
- 2 days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 2 days ago
Job Description: Summary Objective: The purpose of this position is to provide customer service by identifying customer need, clarifying information, researching issues and providing solutions...
- Vine Grove, KY (22 miles from Shepherdsville, KY)
- 2 days ago
- Vine Grove, KY (22 miles from Shepherdsville, KY)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Brandenburg, KY (24 miles from Shepherdsville, KY)
- 2 days ago
- Brandenburg, KY (24 miles from Shepherdsville, KY)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Shively, KY (16 miles from Shepherdsville, KY)
- 2 days ago
- Shively, KY (16 miles from Shepherdsville, KY)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Ekron, KY (22 miles from Shepherdsville, KY)
- 2 days ago
- Ekron, KY (22 miles from Shepherdsville, KY)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Rep(01391) - 110 Oakbrooke Dr.
- Mount Washington, KY (10 miles from Shepherdsville, KY)
- 3 days ago
- Mount Washington, KY (10 miles from Shepherdsville, KY)
- 3 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. Qualifications Additional Information...
CUSTOMER SERVICE REP (01374) - 6434 N Preston Highway Louisville
- Louisville, KY (20 miles from Shepherdsville, KY)
- 3 days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 3 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Norbourne Est, KY (20 miles from Shepherdsville, KY)
- 4 days ago
- Norbourne Est, KY (20 miles from Shepherdsville, KY)
- 4 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Delivery Driver- Louisville, KY
- Louisville, KY (20 miles from Shepherdsville, KY)
- 4 days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 4 days ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Customer Service Center Specialist
- Louisville, KY (20 miles from Shepherdsville, KY)
- 4 days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 4 days ago
Summary Objective: The purpose of this position is to provide customer service, identifies customers' needs, clarifies information, research issues and provides solutions and/or alternatives. This...
Pharmacy Customer Service Associate
- Brandenburg, KY (24 miles from Shepherdsville, KY)
- 5 days ago
- Brandenburg, KY (24 miles from Shepherdsville, KY)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Louisville, KY (20 miles from Shepherdsville, KY)
- 5 days ago
- Louisville, KY (20 miles from Shepherdsville, KY)
- 5 days ago
This role works with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Customer Service Representative
- New Albany, IN (22 miles from Shepherdsville, KY)
- 5 days ago
- New Albany, IN (22 miles from Shepherdsville, KY)
- 5 days ago
CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
Demographic Data for Shepherdsville, KY
Moving to Shepherdsville, KY? Find some basic demographic data about Shepherdsville, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Shepherdsville, KY
Highest Education Level
Customer Service Representatives in Shepherdsville, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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