Customer Service Representative Jobs in Kentucky
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Who we are looking for: Atkore is currently searching for a Customer Service Representative....
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic...
successfully navigating systems to provide accurate and timely customer responses Requirements HS Diploma/GED Preferred Requirements 2-4 years Call Center experience preferred Proven track record and...
Customer Service Representative (full-time), Nicholasville Main
- Nicholasville, KY
- 18 hours ago
- Nicholasville, KY
- 18 hours ago
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities FULL-TIME HOURLY (FT): These employees work from 30 to 40 hours each week and...
Customer Service Representative (full-time), Louisville
- Louisville, KY
- 18 hours ago
- Louisville, KY
- 18 hours ago
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities FULL-TIME HOURLY (FT): These employees work from 30 to 40 hours each week and...
Service Representative....
Work from Home: Customer Service Representative (Healthcare)
- Louisville, KY
- 19 hours ago
- Louisville, KY
- 19 hours ago
Career advancement opportunities: 90% of our leaders started as Customer Service Representatives. Your Role: Handle incoming calls promptly and professionally....
Remote WorkRep II, Customer Service (CLS) (1st Shift/Split) - Shepherdsville KY
- Shepherdsville, KY
- 1 day ago
- Shepherdsville, KY
- 1 day ago
Customer Service Representative II is responsible for communications with customers in a professional, prompt, and effective manner which includes responding to inquiries, processing orders and handling...
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under...
At OneMain, Customer Service Representatives empower customers - understanding customer needs and providing solutions....
Engage with us for your next career opportunity. Right Here. Job Type: Regular Scheduled Hours: 24 Job Summary: This position is responsible for acting as a conduit between the patient, families,...
City National Bank is seeking passionate individuals like you to join our ranks as Customer Service Representatives....
Remote Call Center Customer Service Representative for the state of Kentucky (must live in Kentucky) $16.50 per hour Equipment provided Training Monday-Friday 8:00 am-5:00 pm 4 weeks Shifts: Availability...
Remote WorkDemographic Data for Kentucky
Moving to Kentucky? Find some basic demographic data about Kentucky below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Kentucky
Highest Education Level
Customer Service Representatives in Kentucky offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Sales Leadership
- Courteous
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Customer Relations
- Friendliness
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- Multitasking
- Spanish
- Inventory Management
- English
- Policy Development
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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