Customer Service Representative Jobs in Kentucky
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Florence, KY
- 13 days ago
- Florence, KY
- 13 days ago
Your Opportunity: Customer Service Representative CheckSmart Florence, KY As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
In PersonMedical Equipment Customer Service Representative
- Rotech Healthcare Inc.
- Erlanger, KY
- 10 hours ago
- Erlanger, KY
- 10 hours ago
Service Representative to join our team....
In PersonReady to do your best work? Interested in a minimum starting hourly rate of $13.01 per hour - $15.30 per hour? Why should I apply in just a few clicks? Position Summary If youre looking for a...
In PersonWe're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
In PersonCustomer Service Rep (01422) - 3951 Taylorsville rd.
- Domino's Pizza
- Louisville, KY
- 23 hours ago
- Louisville, KY
- 23 hours ago
Company Description Job Description Join our team at Domino's Pizza in Louisville, United States, as a Customer Service Representative!...
In PersonCustomer Service Representative
- Teledyne Technologies
- Somerset, KY
- 23 hours ago
- Somerset, KY
- 23 hours ago
#TeledyneFLIRDefenseJobs Job Summary: We are seeking a proactive and highly organized Customer Service Representative (CSR) to support daily operations at our Somerset, KY Service Center....
In PersonPart-Time Customer Service Specialist
- German American Bancorp, Inc.
- Shelbyville, KY
- 23 hours ago
- Shelbyville, KY
- 23 hours ago
Job Title: Part-Time Customer Service Specialist Hours: Less than 20 hours per week, Saturdays required 9:00am - 12:00 pm Overview: As a part-time Customer Service Specialist, you will be the...
In Person Part TimeONSITE Customer Service Rep - Starting Monday, July 13, 2026
- Transworld Systems Inc.
- Somerset, KY
- 1 day ago
- Somerset, KY
- 1 day ago
Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena....
In PersonCustomer Service Representative
- Performance Food Group
- Bowling Green, KY
- 1 day ago
- Bowling Green, KY
- 1 day ago
We Deliver the Goods: Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much...
In PersonAirline Customer Service Agent
- TREGO DUGAN AVIATION OF GRAND ISLAND INC
- Hebron, KY
- 1 day ago
- Hebron, KY
- 1 day ago
Open availability is needed** Must be able to work a flexible schedule including nights, weekends, and holidays. Hours will vary based upon flight schedules. Number of weekly hours may increase or...
In PersonClient Services Representative (54450)
- LifeSTEPS
- Russellville, KY
- 1 day ago
- Russellville, KY
- 1 day ago
Job DetailsJob Location: Logan County Service Center 0AV58 - Russellville, KY 42276Position Type: Full TimeEducation Level: High SchoolSalary Range: $15.60 - $15.60 HourlyTravel Percentage: Up to...
In PersonAirport Agent - Ramp and Customer Service
- ENVOY AIR INC.
- Lexington, KY
- 1 day ago
- Lexington, KY
- 1 day ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at LEX and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...
In PersonBuild a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...
In PersonSummer Customer Service Representative - Float
- WesBanco
- Elizabethtown, KY
- 1 day ago
- Elizabethtown, KY
- 1 day ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
In PersonReturn to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
In PersonDemographic Data for Kentucky
Moving to Kentucky? Find some basic demographic data about Kentucky below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Kentucky
Highest Education Level
Customer Service Representatives in Kentucky offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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