Customer Service Representative Jobs in Murray, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- VieMed
- Paris, TN (23 miles from Murray, KY)
- 2 days ago
- Paris, TN (23 miles from Murray, KY)
- 2 days ago
Essential Duties and Responsibilities: Ensure that all orders are processed in a timely and accurate manner with the appropriate paperwork completed; all orders must be entered into the system...
In PersonCustomer Service Representative
- TempsPlus of Paducah, Inc.
- Murray, KY
- 3 days ago
- Murray, KY
- 3 days ago
Customer Service Representative Days & Hours: Monday through Friday; 8a.m.-5p.m. (1 hour lunch) Hourly Pay Rate : $17/hr....
In Person- Domino's
- Paris, TN (23 miles from Murray, KY)
- 18 days ago
- Paris, TN (23 miles from Murray, KY)
- 18 days ago
Company DescriptionDomino's Employee Benefits:Competitive Wages - pay based on experience and the position. Starting pay is $9.00 per hourFlexible Schedules - Part time or Full time schedules...
In PersonCustomer Service Representative
- AtWork Group
- Paris, TN (23 miles from Murray, KY)
- 30+ days ago
- Paris, TN (23 miles from Murray, KY)
- 30+ days ago
Hourly Pay Plus Excellent bonus program! Monday-Friday 8 am- 5 pm Accept incoming and make outbound calls as needed to collect and/or arrange payments. Inform clients of current and overdue...
In PersonCustomer Service Rep(01496) - 110 A S. 12th St.
- Domino's Pizza
- Murray, KY
- 45+ days ago
- Murray, KY
- 45+ days ago
Company Description Job Description Your primary job will be to answer the phone on the earliest ring possible after the Caller ID is activated. Greet the customer immediately as they enter the...
In PersonPosition: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
In PersonInbound Customer Service Representative (WFH)
- Rotech Healthcare Inc.
- Murray, KY
- 90+ days ago
- Murray, KY
- 90+ days ago
Overview and Responsibilities Summary We are seeking a dedicated Sleep Therapy Inbound Customer Service Representative for our Sleep Central Inbound Call Center in our Murray Operations division....
RemoteCustomer Service Rep(01492) - 603 W broadway
- Domino's Pizza
- Mayfield, KY (21 miles from Murray, KY)
- 90+ days ago
- Mayfield, KY (21 miles from Murray, KY)
- 90+ days ago
Company Description Job Description Your primary job will be to answer the phone on the earliest ring possible after the Caller ID is activated. Greet the customer immediately as they enter the...
In PersonCustomer Service Rep(01382) - 31B Carroll Dr
- Domino's Pizza
- Benton, KY (15 miles from Murray, KY)
- 90+ days ago
- Benton, KY (15 miles from Murray, KY)
- 90+ days ago
Company Description Job Description Your primary job will be to answer the phone on the earliest ring possible after the Caller ID is activated. Greet the customer immediately as they enter the...
In PersonDemographic Data for Murray, KY
Moving to Murray, KY? Find some basic demographic data about Murray, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Murray, KY
Highest Education Level
Customer Service Representatives in Murray, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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