Customer Service Representative Jobs in Murray, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Paris, TN (23 miles from Murray, KY)
- 2 days ago
- Paris, TN (23 miles from Murray, KY)
- 2 days ago
At Advance Financial, our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....
Front Counter Electrical Sales Customer Service Position
- Benton, KY (15 miles from Murray, KY)
- 4 days ago
- Benton, KY (15 miles from Murray, KY)
- 4 days ago
COUNTER SALES ASSOCIATE Do you enjoy building a rapport with customers and better understanding their needs? Are you sales oriented? If youve answered yes to these questions, then come join our...
Customer Service Rep(01492) - 603 W broadway
- Mayfield, KY (21 miles from Murray, KY)
- 7 days ago
- Mayfield, KY (21 miles from Murray, KY)
- 7 days ago
Company Description Job Description Your primary job will be to answer the phone on the earliest ring possible after the Caller ID is activated. Greet the customer immediately as they enter the...
Customer Service and Collections Specialist
- Paris, TN (23 miles from Murray, KY)
- 12 days ago
- Paris, TN (23 miles from Murray, KY)
- 12 days ago
Customer Service and Collections Specialist PMB SERVICES, Inc. 1075 Mineral Wells Avenue, Paris, TN 38242 Description: PMB Services, Inc. is looking for a full-time Collections/Customer Service Representative...
Customer Service Rep(01382) - 31B Carroll Dr
- Benton, KY (15 miles from Murray, KY)
- 16 days ago
- Benton, KY (15 miles from Murray, KY)
- 16 days ago
Company Description Job Description Your primary job will be to answer the phone on the earliest ring possible after the Caller ID is activated. Greet the customer immediately as they enter the...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help...
Customer Service Representative
- Paris, TN (23 miles from Murray, KY)
- 24 days ago
- Paris, TN (23 miles from Murray, KY)
- 24 days ago
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
Customer Service Representative
- Paris, TN (23 miles from Murray, KY)
- 30+ days ago
- Paris, TN (23 miles from Murray, KY)
- 30+ days ago
Follow federal and state laws dealing with debt collection (will receive extensive training). Discusses information relating to medical billing to ensure timely reimbursement....
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Summary We are seeking a dedicated Sleep Therapy Inbound Customer Service Representative for our Sleep...
Remote WorkCustomer Service Representative
- Dover, TN (23 miles from Murray, KY)
- 45+ days ago
- Dover, TN (23 miles from Murray, KY)
- 45+ days ago
The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly,...
Company Description Job Description Your primary job will be to answer the phone on the earliest ring possible after the Caller ID is activated. Greet the customer immediately as they enter the...
Customer Service Rep(05433) - 203C Tyson Ave
- Paris, TN (23 miles from Murray, KY)
- 90+ days ago
- Paris, TN (23 miles from Murray, KY)
- 90+ days ago
Company Description Job Description Your primary job will be to answer the phone on the earliest ring possible after the Caller ID is activated. Greet the customer immediately as they enter the...
Demographic Data for Murray, KY
Moving to Murray, KY? Find some basic demographic data about Murray, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Murray, KY
Highest Education Level
Customer Service Representatives in Murray, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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