Customer Service Representative Jobs in Louisville, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
The Customer Service Representative (CSR) will perform all the daily transactional activities required for the customer (Customer quotations, simple contracts, product returns and technical requests...
Loss Prevention Tactical Customer Service Associate
- Louisville, KY
- 3 hours ago
- Louisville, KY
- 3 hours ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...
ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace....
- Shepherdsville, KY (20 miles from Louisville, KY)
- 17 hours ago
- Shepherdsville, KY (20 miles from Louisville, KY)
- 17 hours ago
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more...
Customer Service Specialist - Now Hiring
- Jeffersonville, IN (4 miles from Louisville, KY)
- 21 hours ago
- Jeffersonville, IN (4 miles from Louisville, KY)
- 21 hours ago
Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves...
Unleash your potential with the Johnson Controls team! As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people,...
- La Grange, KY (23 miles from Louisville, KY)
- 1 day ago
- La Grange, KY (23 miles from Louisville, KY)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Services Associate Full-Time An established and client-focused organization is seeking a Client Services Associate to join its growing team. This full-time, client-facing role plays a vital...
Pharmacy Customer Service Associate
- New Albany, IN (4 miles from Louisville, KY)
- 1 day ago
- New Albany, IN (4 miles from Louisville, KY)
- 1 day ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service - Front End Manager
- Jeffersonville, IN (4 miles from Louisville, KY)
- 1 day ago
- Jeffersonville, IN (4 miles from Louisville, KY)
- 1 day ago
As a family company, we serve people and communities. When you work at Meijer, youre provided with career and community opportunities centered around leadership, personal growth and development....
- Hillview, KY (13 miles from Louisville, KY)
- 2 days ago
- Hillview, KY (13 miles from Louisville, KY)
- 2 days ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
- Buechel, KY (7 miles from Louisville, KY)
- 2 days ago
- Buechel, KY (7 miles from Louisville, KY)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to...
We are looking for Remote Customer Service Representatives to become part of our innovative team....
Demographic Data for Louisville, KY
Moving to Louisville, KY? Find some basic demographic data about Louisville, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Louisville, KY
Highest Education Level
Customer Service Representatives in Louisville, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Customer Support
- Courteous
- Baking
- Sales Leadership
- Order Processing
- Point-of-Sale System
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Scanning
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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