Customer Service Representative Jobs in Louisville, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
In PersonCustomer Service Rep (01422) - 3951 Taylorsville rd.
- Domino's Pizza
- Louisville, KY
- 1 day ago
- Louisville, KY
- 1 day ago
Company Description Job Description Join our team at Domino's Pizza in Louisville, United States, as a Customer Service Representative!...
In Person- KFC
- Valley Station, KY (14 miles from Louisville, KY)
- 1 day ago
- Valley Station, KY (14 miles from Louisville, KY)
- 1 day ago
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...
In PersonReturn to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
In PersonReady To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. Youll see it in our commitment to our people, customers, and community. Youll...
In PersonCustomer Service Representative
- One GI LLC
- New Albany, IN (4 miles from Louisville, KY)
- 2 days ago
- New Albany, IN (4 miles from Louisville, KY)
- 2 days ago
If you are interested in joining our culture, we’re looking for a full-time Customer Service Representative for our clinics located in New Albany, IN....
In PersonEERE Customer Service Sr Manager
- GD Information Technology, Inc.
- Louisville, KY
- 2 days ago
- Louisville, KY
- 2 days ago
Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Contact Center Job...
RemoteCustomer Service Associate - Nights/Weekends
- Raising Cane's
- Louisville, KY
- 2 days ago
- Louisville, KY
- 2 days ago
Starting hiring pay at: $ 14.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In Person- McKesson Corporation
- Shepherdsville, KY (20 miles from Louisville, KY)
- 4 days ago
- Shepherdsville, KY (20 miles from Louisville, KY)
- 4 days ago
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more...
In PersonCustomer Service Representative
- QC Holdings
- Shively, KY (6 miles from Louisville, KY)
- 4 days ago
- Shively, KY (6 miles from Louisville, KY)
- 4 days ago
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
In PersonCustomer Service Representative, HVAC
- American International Group
- Jeffersonville, IN (4 miles from Louisville, KY)
- 6 days ago
- Jeffersonville, IN (4 miles from Louisville, KY)
- 6 days ago
Customer Service Representative- Warranty Our Customer Service Representative, HVAC position is a great opportunity to join our growing team!...
HybridCustomer Service Support Associate - Bob Squad
- Bob's Discount Furniture
- Louisville, KY
- 6 days ago
- Louisville, KY
- 6 days ago
Job Title Bobs Squad Support Associate Job Overview Join Bobs Discount Furniture as a Customer Service Support Associate and be a key part of delivering exceptional support throughout the customer...
In PersonCloset Factory of Kentucky is seeking a dedicated and organized Customer Service/Office Manager to join our team in Louisville, KY. This is a critical and centrally visible role that combines...
In PersonAviation Front Desk Customer Service Representative
- Atlantic Aviation FBO Inc.
- Louisville, KY
- 7 days ago
- Louisville, KY
- 7 days ago
Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where...
In Person- Goldfish Swim School
- Louisville, KY
- 8 days ago
- Louisville, KY
- 8 days ago
Benefits: Free uniforms Opportunity for advancement Training & development Saving and changing lives, every single day. We have a mission to teach kids how to swim and be safer, in and around the...
In PersonDemographic Data for Louisville, KY
Moving to Louisville, KY? Find some basic demographic data about Louisville, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Louisville, KY
Highest Education Level
Customer Service Representatives in Louisville, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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