Customer Service Representative Jobs in Louisville, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
2025-3005 US - Remote Work from Home Customer Service Rep in a Contractor Role
- Louisville, KY
- 21 hours ago
- Louisville, KY
- 21 hours ago
US English APR Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your application! Overview Omni...
Remote WorkTITLE: Customer Service Rep Looking for Customer Service Reps starting on 9/02/25! Great opportunity if you have kids that just started school! Click APPLY to apply NOW! Or call Wendy at ... or...
Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want...
Customer Service Associate - Temporary
- New Albany, IN (4 miles from Louisville, KY)
- 8 hours ago
- New Albany, IN (4 miles from Louisville, KY)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
TITLE: Customer Service Rep Looking for Customer Service Reps starting on 9/02/25! Great opportunity if you have kids that just started school! Click APPLY to apply NOW! Or call Wendy at ... or...
- New Albany, IN (4 miles from Louisville, KY)
- 14 hours ago
- New Albany, IN (4 miles from Louisville, KY)
- 14 hours ago
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...
Customer Service Representative
- Sellersburg, IN (9 miles from Louisville, KY)
- 1 day ago
- Sellersburg, IN (9 miles from Louisville, KY)
- 1 day ago
Store 4700042: 602 & 604 S Indiana Ave, Sellersburg, Indiana 47172 Shift Availability Evenings - Overnight Job Type Customer Service Representative We want you to join our team as a Customer Service...
ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace....
The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide...
Insight Global is currently hiring a Customer Service Representative to assist a leading insurance agency based in Louisville, Kentucky....
Part-Time Member Service Representative/Teller- Louisville, KY
- Louisville, KY
- 3 days ago
- Louisville, KY
- 3 days ago
Summary Reporting to the Assistant Branch Manager, this part-time, non-exempt hourly role assists members with their financial transactions, involving paying and receiving cash and other...
- La Grange, KY (23 miles from Louisville, KY)
- 3 days ago
- La Grange, KY (23 miles from Louisville, KY)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Mount Washington, KY (18 miles from Louisville, KY)
- 3 days ago
- Mount Washington, KY (18 miles from Louisville, KY)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
As an Employee Owner and Customer Service professional, you will be responsible for performing the following duties: A Customer Service Representative receives (by telephone, fax or email) requests...
Customer Care Representative (Remote in Kentucky)
- Louisville, KY
- 4 days ago
- Louisville, KY
- 4 days ago
We are seeking full-time, motivated Customer Service Representatives to join our award-winning customer service organization....
Remote WorkDemographic Data for Louisville, KY
Moving to Louisville, KY? Find some basic demographic data about Louisville, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Louisville, KY
Highest Education Level
Customer Service Representatives in Louisville, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Check Cashing
- Inbound
- Service Sales
- First In, First Out
- Payment Processing
- Asset Protection
- Order Entry
- Customer Support
- Baking
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Friendliness
- Retail
- Customer Relations
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Multitasking
- Policy Development
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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