Customer Service Representative Jobs in Jeffersontown, KY

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 112 Jobs

Customer Service Delivery Advocate

  • Carvana
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 1 day ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 1 day ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

In Person

Customer Service Rep (01422) - 3951 Taylorsville rd.

  • Domino's Pizza
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 1 day ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 1 day ago

Company Description Job Description Join our team at Domino's Pizza in Louisville, United States, as a Customer Service Representative!...

In Person

Part-Time Customer Service Specialist

  • German American Bancorp, Inc.
  • Shelbyville, KY (21 miles from Jeffersontown, KY)
  • 1 day ago
  • Shelbyville, KY (21 miles from Jeffersontown, KY)
  • 1 day ago

Job Title: Part-Time Customer Service Specialist Hours: Less than 20 hours per week, Saturdays required 9:00am - 12:00 pm Overview: As a part-time Customer Service Specialist, you will be the...

In Person Part Time

Customer Service

  • KFC
  • Valley Station, KY (18 miles from Jeffersontown, KY)
  • 1 day ago
  • Valley Station, KY (18 miles from Jeffersontown, KY)
  • 1 day ago

Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...

In Person

Customer Service Representative

  • U-Haul
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 2 days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 2 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

In Person

Customer Care Specialist

  • Saia
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 2 days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 2 days ago

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. Youll see it in our commitment to our people, customers, and community. Youll...

In Person

Customer Service Representative

  • One GI LLC
  • New Albany, IN (16 miles from Jeffersontown, KY)
  • 2 days ago
  • New Albany, IN (16 miles from Jeffersontown, KY)
  • 2 days ago

If you are interested in joining our culture, we’re looking for a full-time Customer Service Representative for our clinics located in New Albany, IN....

In Person

EERE Customer Service Sr Manager

  • GD Information Technology, Inc.
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 2 days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 2 days ago

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Contact Center Job...

Remote

Customer Service Associate - Nights/Weekends

  • Raising Cane's
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 2 days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 2 days ago

Starting hiring pay at: $ 14.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person

Customer Service Representative

  • IPL Schoeller
  • Shelbyville, KY (21 miles from Jeffersontown, KY)
  • 3 days ago
  • Shelbyville, KY (21 miles from Jeffersontown, KY)
  • 3 days ago

The role As Customer Service Representative, you will be the primary point of contact for customers, ensuring their needs are met with efficiency, professionalism, and care....

In Person

Customer Care Representative

  • McKesson Corporation
  • Shepherdsville, KY (17 miles from Jeffersontown, KY)
  • 4 days ago
  • Shepherdsville, KY (17 miles from Jeffersontown, KY)
  • 4 days ago

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more...

In Person

Customer Service Representative

  • QC Holdings
  • Shively, KY (14 miles from Jeffersontown, KY)
  • 5 days ago
  • Shively, KY (14 miles from Jeffersontown, KY)
  • 5 days ago

QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...

In Person

Customer Service Specialist

  • Orkin
  • Shelbyville, KY (21 miles from Jeffersontown, KY)
  • 5 days ago
  • Shelbyville, KY (21 miles from Jeffersontown, KY)
  • 5 days ago

We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our...

In Person

Customer Service Representative, HVAC

  • American International Group
  • Jeffersonville, IN (13 miles from Jeffersontown, KY)
  • 6 days ago
  • Jeffersonville, IN (13 miles from Jeffersontown, KY)
  • 6 days ago

Customer Service Representative- Warranty Our Customer Service Representative, HVAC position is a great opportunity to join our growing team!...

Hybrid

Customer Service Support Associate - Bob Squad

  • Bob's Discount Furniture
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 6 days ago
  • Louisville, KY (11 miles from Jeffersontown, KY)
  • 6 days ago

Job Title Bobs Squad Support Associate Job Overview Join Bobs Discount Furniture as a Customer Service Support Associate and be a key part of delivering exceptional support throughout the customer...

In Person

Demographic Data for Jeffersontown, KY

Moving to Jeffersontown, KY? Find some basic demographic data about Jeffersontown, KY below.


Local
National
4,513,190
91,158

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Jeffersontown, KY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Jeffersontown, KY offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Jeffersontown, KY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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