Customer Service Representative Jobs in Florence, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Milford, OH (24 miles from Florence, KY)
- 12 days ago
- Milford, OH (24 miles from Florence, KY)
- 12 days ago
As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
Customer Service Specialist with BonBonerie
- Cincinnati, OH (14 miles from Florence, KY)
- 1 day ago
- Cincinnati, OH (14 miles from Florence, KY)
- 1 day ago
un Customer Service Specialist with BonBonerie (Hyde Park) image 1 of 6 compensation: $14+ depending on experience employment type: job title: Customer Service We are a local bakery making the...
Representative Join Our Team as a Customer Service Representative at Siegel Suites & Siegel Select!...
Customer Service Representative - Cosmetics
- Cincinnati, OH (14 miles from Florence, KY)
- 1 day ago
- Cincinnati, OH (14 miles from Florence, KY)
- 1 day ago
Customer Service Representative Requisition ID 2025-52796 Location (Location assigned to this requisition will be billed for any background checks and drug tests ordered against this requisition) :...
Private Bank Client Service Specialist
- Newport, KY (9 miles from Florence, KY)
- 2 days ago
- Newport, KY (9 miles from Florence, KY)
- 2 days ago
Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION The Client...
- Hebron, KY (7 miles from Florence, KY)
- 2 days ago
- Hebron, KY (7 miles from Florence, KY)
- 2 days ago
Location: Hebron, US-KY Rate: Not Specified Type: Permanent Customer Service Agent PRIMARY RESPONSIBILITIES: * Responds, investigates, and resolves any inbound customer requests and inquiries *...
Customer Relations Representative
- Blue Ash, OH (22 miles from Florence, KY)
- 2 days ago
- Blue Ash, OH (22 miles from Florence, KY)
- 2 days ago
Customer Relations Representative 99 Exposure Inc. Blue Ash, OH, US 1 day ago Quick Job type Full-time Quick Job description 99 Exposure is seeking a vibrant, energetic, and dedicated Customer...
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...
Customer Service Representative
- Walton, KY (7 miles from Florence, KY)
- 2 days ago
- Walton, KY (7 miles from Florence, KY)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service - Whole Foods
- Cincinnati, OH (14 miles from Florence, KY)
- 2 days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 2 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Appointment Coordinator
- Cincinnati, OH (14 miles from Florence, KY)
- 2 days ago
- Cincinnati, OH (14 miles from Florence, KY)
- 2 days ago
CUSTOMER SERVICE: APPOINTMENT COORDINATORS Lincoln of Cincinnati 9620 Montgomery Road, Cincinnati, Ohio 45242 Job Details: Do you have great customer service skills and a friendly personality?...
Customer Service Representative - Supply Chain
- Greendale, IN (18 miles from Florence, KY)
- 3 days ago
- Greendale, IN (18 miles from Florence, KY)
- 3 days ago
Customer Service Representative - Supply Chain** **Position Summary** Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture...
Customer Service Rep(01367) 6424 Taylor Mill Rd
- Independence, KY (6 miles from Florence, KY)
- 3 days ago
- Independence, KY (6 miles from Florence, KY)
- 3 days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...
Customer Service Rep(01417) - 4331 Winston Ave
- Covington, KY (6 miles from Florence, KY)
- 3 days ago
- Covington, KY (6 miles from Florence, KY)
- 3 days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...
Customer Service Rep(01365) - 167 Winning Colors Way
- Walton, KY (7 miles from Florence, KY)
- 3 days ago
- Walton, KY (7 miles from Florence, KY)
- 3 days ago
Company Description Job Description At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and grow in a fun and...
Demographic Data for Florence, KY
Moving to Florence, KY? Find some basic demographic data about Florence, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Florence, KY
Highest Education Level
Customer Service Representatives in Florence, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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