Customer Service Representative Jobs in Alexandria, KY
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Multi-Color Corporation
- Milford, OH (18 miles from Alexandria, KY)
- 4 days ago
- Multi-Color Corporation
- Milford, OH (18 miles from Alexandria, KY)
- 4 days ago
Build your Career with an Industry Leader As the global leader of premium labels, MCC helps brands stand out in competitive markets and inspire positive consumer experiences. Backed by over a...
- Florence, KY (14 miles from Alexandria, KY)
- 1 hour ago
- Florence, KY (14 miles from Alexandria, KY)
- 1 hour ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Sr Customer Service Representative
- Cincinnati, OH (17 miles from Alexandria, KY)
- 11 hours ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 11 hours ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Advisor - Montgomery
- Cincinnati, OH (17 miles from Alexandria, KY)
- 1 day ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 1 day ago
CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as...
Customer Service Representative Specialist
- Florence, KY (14 miles from Alexandria, KY)
- 1 day ago
- Florence, KY (14 miles from Alexandria, KY)
- 1 day ago
Benefits: Medical We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs. Vision The...
Sales & Customer Service Associate
- Cincinnati, OH (17 miles from Alexandria, KY)
- 1 day ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 1 day ago
Overview Where Better Careers Begin! Massage Envy Kenwood Do you have a passion for helping others? At the Massage Envy Kenwood franchise, we support and inspire you to be your best while we work...
Retail Customer Service Team Member - Full-Time
- Newport, KY (12 miles from Alexandria, KY)
- 2 days ago
- Newport, KY (12 miles from Alexandria, KY)
- 2 days ago
Store - CIN-NEWPORT, KY Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Executive Assistant I Financial Aid - Customer Service
- Cincinnati, OH (17 miles from Alexandria, KY)
- 2 days ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 2 days ago
Executive Assistant I Financial Aid - Customer Service Overview: The Executive Assistant I assist with the day to day administrative and customer service support functions for the Office of...
- Hebron, KY (20 miles from Alexandria, KY)
- 2 days ago
- Hebron, KY (20 miles from Alexandria, KY)
- 2 days ago
Join our Field Team and help shape the future of retailwhere innovation, customer connections, and career growth come together in an exciting environment! The Customer Service Associate provides...
Customer Service Representative
- Blue Ash, OH (22 miles from Alexandria, KY)
- 3 days ago
- Blue Ash, OH (22 miles from Alexandria, KY)
- 3 days ago
Summary: The Customer Service Representative processes purchase orders received via fax and e-mail by accurately entering sales orders into computer system....
Sr. Customer Support Specialist
- Walton, KY (13 miles from Alexandria, KY)
- 3 days ago
- Walton, KY (13 miles from Alexandria, KY)
- 3 days ago
Job Type Full-time Description Lyons Magnus leads the food industry with creativity and innovation, crafting top-quality products across all manufacturing phases, from raw materials to marketing....
Representative, Customer Service
- Hebron, KY (20 miles from Alexandria, KY)
- 3 days ago
- Hebron, KY (20 miles from Alexandria, KY)
- 3 days ago
Customer Service Representative, entry level, handles a very high volume of calls daily, taking orders, as well as, providing information to our customers on how their orders are progressing throughout...
- Amelia, OH (12 miles from Alexandria, KY)
- 3 days ago
- Amelia, OH (12 miles from Alexandria, KY)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Cincinnati, OH (17 miles from Alexandria, KY)
- 5 days ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 5 days ago
Hiring Immediately - Employbridge in Fairfield, OH is Seeking New Faces to Join Our Team! Vehicle Sales Representative Earn $18-21.00/hr., based on experience Schedule Available: 8:00am-5:00pm...
Fulfillment Customer Service Delivery Driver - Cincinnati, OH Part Time
- Cincinnati, OH (17 miles from Alexandria, KY)
- 5 days ago
- Cincinnati, OH (17 miles from Alexandria, KY)
- 5 days ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
Demographic Data for Alexandria, KY
Moving to Alexandria, KY? Find some basic demographic data about Alexandria, KY below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Alexandria, KY
Highest Education Level
Customer Service Representatives in Alexandria, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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