Customer Service Representative Jobs in Wichita, KS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Community Choice Financial Family of Brands
- Wichita, KS
- 16 hours ago
- Wichita, KS
- 16 hours ago
Your Opportunity Customer Service Representative Speedy Cash Wichita, KS As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right...
In PersonCompany Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $13.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- MCI Careers
- Wichita, KS
- 1 day ago
- Wichita, KS
- 1 day ago
LOCATION: Wichita, KS POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects...
In Person Full TimeWaste Connections of KS is looking for a high energy Customer Service Representative to join our team in Wichita KS....
In PersonOur people are the heart of our business. As the world's largest provider of thermal processing services, Bodycote employs thousands of highly skilled staff around the globe, some of the best...
In PersonSummary As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including promoting products and...
RemoteWhat youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
In PersonDominos Customer Service Rep(06346) - 2100 N. Rock Road, Suite 600
- Domino's
- Derby, KS (4 miles from Wichita, KS)
- 7 days ago
- Derby, KS (4 miles from Wichita, KS)
- 7 days ago
Accurately take and process orders and transactions received either in person or over the phone. Provide outstanding customer service. Check all products for accuracy against quality standards....
In PersonThe Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
In PersonCustomer Service - Patient Registration Associate i
- R1 RCM
- Wichita, KS
- 8 days ago
- Wichita, KS
- 8 days ago
Patient Access Customer Service Representative On-Site Ascension Via Christi St Joseph Schedule: Week 1: Thursday, Friday and Saturday - 7p - 7:30a Week 2: Sunday, Thursday and Friday -7p - 7:30a Are...
In PersonRetention and Customer Service Representative
- ADT Security
- Wichita, KS
- 8 days ago
- Wichita, KS
- 8 days ago
Company Overview: ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger...
In PersonCustomer Account Rep 4X10 Shift Full-Time (4 Days a Week)
- MCI Careers
- Wichita, KS
- 8 days ago
- Wichita, KS
- 8 days ago
LOCATION: Wichita, KS POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend...
In Person Full Time4X10 Customer Service Representative Full-Time (4 Days a Week)
- MCI Careers
- Wichita, KS
- 8 days ago
- Wichita, KS
- 8 days ago
Were looking for Customer Service Representatives to support outbound sales campaigns for top-tier commercial clients across both consumer and business programs....
In Person Full TimeClient Service Representative (CSR)
- Interim Healthcare
- Wichita, KS
- 9 days ago
- Wichita, KS
- 9 days ago
Client Service Representative (CSR) in Wichita, KS Experience a culture that values CSRs for the vital role they play. At Interim HealthCare, youll be part of an organization that cares for its...
In PersonWere hiring Spanish Customer Service Representatives to join our Wichita-based team and provide exceptional support to inbound callers....
In PersonDemographic Data for Wichita, KS
Moving to Wichita, KS? Find some basic demographic data about Wichita, KS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Wichita, KS
Highest Education Level
Customer Service Representatives in Wichita, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »