Customer Service Representative Jobs in Kansas

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 211 Jobs

Customer Service Associate

  • Raising Cane's
  • Overland Park, KS
  • 1 hour ago
  • Overland Park, KS
  • 1 hour ago

Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...

In Person

Customer Service Representative

  • Community Choice Financial Family of Brands
  • Wichita, KS
  • 15 hours ago
  • Wichita, KS
  • 15 hours ago

Your Opportunity Customer Service Representative Speedy Cash Wichita, KS As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right...

In Person

Blood Collection Staff Customer Service

  • American Red Cross
  • Lawrence, KS
  • 18 hours ago
  • Lawrence, KS
  • 18 hours ago

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...

In Person

Client Service Representative

  • GoodVets
  • Prairie Village, KS
  • 18 hours ago
  • Prairie Village, KS
  • 18 hours ago

Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of...

In Person

Part-Time CLUB Customer Service Outfitter

  • Bass Pro Shops
  • Kansas City, KS
  • 22 hours ago
  • Kansas City, KS
  • 22 hours ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

In Person Part Time

Customer Service Rep

  • Domino's Pizza
  • Overland Park, KS
  • 22 hours ago
  • Overland Park, KS
  • 22 hours ago

Company Description We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members...

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Customer Service Representative

  • Manpower
  • Lenexa, KS
  • 1 day ago
  • Lenexa, KS
  • 1 day ago

Our client, a leading organization in the industry, is seeking a Customer Service Representative to join their team....

In Person

Customer Service - Self Storage Manager

  • Public Storage
  • Wichita, KS
  • 1 day ago
  • Wichita, KS
  • 1 day ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $13.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

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Customer Service Clerk Cosentino's Price Chopper #117 660 E Main St

  • Cosentino's Food Stores
  • Gardner, KS
  • 1 day ago
  • Gardner, KS
  • 1 day ago

nullEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights...

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Airport Agent - Ramp and Customer Service

  • ENVOY AIR INC.
  • Manhattan, KS
  • 1 day ago
  • Manhattan, KS
  • 1 day ago

Overview Come and work for Envoy Air, an American Airlines Group Company, at MHK and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...

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Customer Service Delivery Driver

  • Sherwin Williams
  • Parsons, KS
  • 1 day ago
  • Parsons, KS
  • 1 day ago

This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...

In Person

CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)

  • MCI Careers
  • Wichita, KS
  • 1 day ago
  • Wichita, KS
  • 1 day ago

LOCATION: Wichita, KS POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects...

In Person Full Time

Customer Service Specialist

  • Sherwin Williams
  • McPherson, KS
  • 1 day ago
  • McPherson, KS
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

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Customer Service Representative

  • U-Haul
  • Overland Park, KS
  • 2 days ago
  • Overland Park, KS
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

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Customer Service Associate

  • Cargill
  • Olathe, KS
  • 2 days ago
  • Olathe, KS
  • 2 days ago

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain,...

In Person

Demographic Data for Kansas

Moving to Kansas? Find some basic demographic data about Kansas below.


Local
National
2,937,772
74,336

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Kansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Kansas offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Kansas
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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