Customer Service Representative Jobs in Kansas
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Overland Park, KS
- 30+ days ago
- Overland Park, KS
- 30+ days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Member Service Representative I Are you looking to start your career at a place that cares about its employees and invests in you through continued training and education? Do you thrive on...
Job Description: Pay: Up to 20.00/hour Job Type: Full-time If you thrive in customer service and aspire to work in the banking industry, look no further! Our Customer Service Associates are the...
Pay: $41,600 - $63,000 a year Job Description: This is a Full Time Customer Service Representative position located right off the Medical Lake exit near the Petro....
Customer Support Specialist I - Centralized Printing
- Overland Park, KS
- 3 days ago
- Overland Park, KS
- 3 days ago
This job was posted by : For more information, please see: *Join the industry leader to design the next generation of breakthroughs.\ Innovate to solve the world\'s most important challenges.\ *\...
Req ID: 452992 Address: 200 Washington Street Ellis, KS, 67637 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Role Specific Information Job Description About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Savers / Value Village Careers - Customer Service Associate
- Olathe, KS
- 23 days ago
- Olathe, KS
- 23 days ago
Description Job Title: Retail Store Associate - Customer Service Associate: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned...
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Overview Where Better Careers Begin! Massage Envy Jayhawk Massage 4931 W 6th St Lawrence KS 66049 Do you have a passion for helping others? At the Massage Envy Jayhawk Massage, Inc franchise, we...
Req ID: 76382 Location: Overland Park -OVPK Areas of Interest: Trading; Wealth Management Operations Pay Transparency Salary Range: Not available Application Deadline: 04/25/2025 BOK Financial...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Position Overview: As a Customer Service Representative, you will provide excellent care for our customers by serving as their primary point of contact....
Demographic Data for Kansas
Moving to Kansas? Find some basic demographic data about Kansas below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Kansas
Highest Education Level
Customer Service Representatives in Kansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Willingness To Learn
- Order Entry
- First In, First Out
- Asset Protection
- Customer Support
- Sales Leadership
- Baking
- Courteous
- Point-of-Sale System
- Client Services
- Complaint Resolution
- Resolution
- Loading & Unloading
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Scanning
- Cashier Skills
- Referrals
- Customer Relations
- Stocking
- Listening
- Retail
- Friendliness
- Telephone Skills
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- Sales
- Filing
- Reporting
- English
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »