Customer Service Representative Jobs in Kansas City, KS
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- North Kansas City, MO (3 miles from Kansas City, KS)
- 2 hours ago
- North Kansas City, MO (3 miles from Kansas City, KS)
- 2 hours ago
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to...
Release of Information Customer Care Representative
- Kansas City, MO (1 mile from Kansas City, KS)
- 2 hours ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 2 hours ago
The Opportunity: Saint Lukes Hospital is seeking a Release of Information Customer Care Rep, who is responsible and accountable for providing exceptional customer service for release of...
Customer Service & E-Commerce Supervisor - Full Time
- Overland Park, KS (21 miles from Kansas City, KS)
- 2 hours ago
- Overland Park, KS (21 miles from Kansas City, KS)
- 2 hours ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service Representative - Part-Time
- Kansas City, MO (1 mile from Kansas City, KS)
- 2 hours ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 2 hours ago
Description Customer Service Representative Starting pay of $19.64 per hour with competitive benefits that let you see the world: Find your future at United!...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Kansas City, MO (1 mile from Kansas City, KS)
- 3 hours ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 3 hours ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service Rep(06341)-Mission KS
- Mission, KS (6 miles from Kansas City, KS)
- 6 hours ago
- Mission, KS (6 miles from Kansas City, KS)
- 6 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep Fabrication
- Kansas City, MO (1 mile from Kansas City, KS)
- 7 hours ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 7 hours ago
Occupation: Customer Service Representatives Location: Kansas City, MO - 64116 Positions available: 1 Job #: 3822892 Source: Viking Group Inc....
- Lenexa, KS (14 miles from Kansas City, KS)
- 8 hours ago
- Lenexa, KS (14 miles from Kansas City, KS)
- 8 hours ago
A client in the Processing Technology industry is seeking a Customer Account Representative. They are in Lenexa, KS, and this opportunity will require working onsite, five days a week. The CAR is...
Retail Customer Service Associate
- Olathe, KS (19 miles from Kansas City, KS)
- 12 hours ago
- Olathe, KS (19 miles from Kansas City, KS)
- 12 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Leavenworth, KS (17 miles from Kansas City, KS)
- 13 hours ago
- Leavenworth, KS (17 miles from Kansas City, KS)
- 13 hours ago
Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our...
Customer Service Assoc Hire Ahead
- Olathe, KS (19 miles from Kansas City, KS)
- 13 hours ago
- Olathe, KS (19 miles from Kansas City, KS)
- 13 hours ago
Job Description: Pay: Up to 20.00/hour Job Type: Full-time This position is designed as a developmental role to prepare you for the next available Customer Service Associate opportunity within...
Customer Service & E-Commerce Supervisor - Full Time
- Olathe, KS (19 miles from Kansas City, KS)
- 13 hours ago
- Olathe, KS (19 miles from Kansas City, KS)
- 13 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Seasonal Customer Service Representative - PT
- Kansas City, MO (1 mile from Kansas City, KS)
- 1 day ago
- Kansas City, MO (1 mile from Kansas City, KS)
- 1 day ago
$16.00/hour Shift Premium may Apply Seasonal hiring! No experience necessary! Become a member of our Avis Budget Group team where youll be an appreciated and valued addition during our peak...
Customer Experience Representative
- Lenexa, KS (14 miles from Kansas City, KS)
- 1 day ago
- Lenexa, KS (14 miles from Kansas City, KS)
- 1 day ago
Backfills for order taking, customer order entry and execution of sales related projects....
Customer Service Associate - Temporary
- Grandview, MO (17 miles from Kansas City, KS)
- 1 day ago
- Grandview, MO (17 miles from Kansas City, KS)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Kansas City, KS
Moving to Kansas City, KS? Find some basic demographic data about Kansas City, KS below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kansas City, KS
Highest Education Level
Customer Service Representatives in Kansas City, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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