Customer Service Representative Jobs in Sioux City, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Onsite...
- Dakota Dunes, SD (5 miles from Sioux City, IA)
- moments ago
- Dakota Dunes, SD (5 miles from Sioux City, IA)
- moments ago
Sioux Falls, SD Customer Service Customer Service Representative - Onsite or Remote Customer Service Representative - Onsite or Remote First PREMIER Bank PREMIER Bankcard Dakota Dunes, SD Posted/Updated...
Location: Dakota Dunes, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.00-18.90/hour starting, additional monthly incentives available Company: PREMIER...
Customer Account Representative
- South Sioux City, NE (3 miles from Sioux City, IA)
- 5 days ago
- South Sioux City, NE (3 miles from Sioux City, IA)
- 5 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Maurice, IA Agricultural Customer Service Representative Customer Service Representative Jaco Commodities LLC Sioux City, IA Posted/Updated: 1 days ago Job Description ***** This is a remote Full Time...
Customer Service Representative - Onsite or Remote
- Dakota Dunes, SD (5 miles from Sioux City, IA)
- 6 days ago
- Dakota Dunes, SD (5 miles from Sioux City, IA)
- 6 days ago
Location: Dakota Dunes, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.00-18.90/hour starting, additional monthly incentives available Company: PREMIER...
- Le Mars, IA (22 miles from Sioux City, IA)
- 7 days ago
- Le Mars, IA (22 miles from Sioux City, IA)
- 7 days ago
Customer Service Representative: We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....
Customer Service Representative: Hiring starting at 15 years old We have the prefect job for you! Working at Pizza Hut is about making hungry people happy....
Retail Customer Service Cashier
- Sioux City, IA (5 miles from Sioux City, IA)
- 10 days ago
- Sioux City, IA (5 miles from Sioux City, IA)
- 10 days ago
Req ID: 458886 Address: 2525 Singing Hills Blvd Sioux City, IA, 51111 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Req ID: 458886 Address: 2525 Singing Hills Blvd Sioux City, IA, 51111 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Representative Needed!
- North Sioux City, SD (5 miles from Sioux City, IA)
- 30+ days ago
- North Sioux City, SD (5 miles from Sioux City, IA)
- 30+ days ago
Customer Service Representative Needed!...
Customer Service Representative
- Sioux City, IA (5 miles from Sioux City, IA)
- 30+ days ago
- Sioux City, IA (5 miles from Sioux City, IA)
- 30+ days ago
Requisition ID: 880165 Store # : E02543 Ops - Cust Svc - General Sioux Position: Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are a...
Salary Not Available Position range in Sioux City, IA-NE-SD Metropolitan Statistical Area $34k - $46k Per Year Customer Service Representative EssilorLuxottica Occupation: Customer Service Representatives...
Customer Service Representative/Pizza Maker
- Le Mars, IA (22 miles from Sioux City, IA)
- 60+ days ago
- Le Mars, IA (22 miles from Sioux City, IA)
- 60+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Sioux City, IA
Moving to Sioux City, IA? Find some basic demographic data about Sioux City, IA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Sioux City, IA
Highest Education Level
Customer Service Representatives in Sioux City, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »