Customer Service Representative Jobs in Sioux City, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Location: Dakota Dunes, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time Pay: $17.25-$19.15/hour starting, additional monthly incentives available Company: PREMIER...
In PersonCustomer Service Representative
- EssilorLuxottica Group
- Sioux City, IA
- 4 days ago
- Sioux City, IA
- 4 days ago
Requisition ID: 930586 Store #: E02543 Ops - Cust Svc - General Sioux Position:Full-TimeTotal Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a...
In PersonCustomer Service Representative
- FGXI Corporate
- Sioux City, IA (5 miles from Sioux City, IA)
- 6 days ago
- Sioux City, IA (5 miles from Sioux City, IA)
- 6 days ago
Requisition ID: 930586 Store # : E02543 Ops - Cust Svc - General Sioux Position: Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are a...
In PersonShare Salary Not Available Position range in Sioux City, IA-NE-SD Metropolitan Statistical Area $36k - $49k Per Year Customer Service IMKO Workforce Solutions Occupation: Customer Service Representatives...
In PersonCustomer Care specialist -residential
- Cable One
- Sioux City, IA
- 15 days ago
- Sioux City, IA
- 15 days ago
Job Description: Job Description: IN OFFICE POSITION At Sparklight, a Cable One brand, we believe in a neighborly approachconnecting people to what matters most. Are you ready to play a key role...
In PersonCustomer Service Associate - Closing Shift
- Raising Cane's
- Sioux City, IA
- 15 days ago
- Sioux City, IA
- 15 days ago
Starting hiring pay at: $ 14.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonCustomer Experience Representative - Sioux City Airport
- National Car Alamo
- Sioux City, IA
- 16 days ago
- Sioux City, IA
- 16 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
In PersonTeam members make the biggest impact on our guest experience and bring our restaurants to life! As part of our KFC Family, you will be part of a team that will provide thorough training, learning...
In PersonRespond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and...
In PersonRespond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and...
In PersonCustomer Service Representative-Onsite or Remote
- First PREMIER Bank
- Dakota Dunes, SD (5 miles from Sioux City, IA)
- 23 days ago
- Dakota Dunes, SD (5 miles from Sioux City, IA)
- 23 days ago
At First PREMIER Bank and PREMIER Bankcard, weve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be...
In PersonSpanish Bilingual Customer Service Rep (Dakota Dunes, SD or Carmel, IN)
- SALUDOS HISPANOS
- Dakota Dunes, SD (5 miles from Sioux City, IA)
- 30+ days ago
- Dakota Dunes, SD (5 miles from Sioux City, IA)
- 30+ days ago
Spanish Bilingual Customer Service Rep (Dakota Dunes, SD or Carmel, IN) Allied Solutions Job Category Customer Service Overview Description Ensures deliver of excellent customer service to English...
In PersonBilingual Customer Service Representative - Dakota Dunes, SD
- SALUDOS HISPANOS
- Sioux City, IA
- 30+ days ago
- Sioux City, IA
- 30+ days ago
Bilingual Customer Service Representative - Dakota Dunes, SD Agility 360 Job Category Customer Service Overview Description Bilingual-Customer Service Specialist - Dakota Dunes, SD Agility 360 is searching...
In PersonPosition Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonDental Customer Service Representative
- Siouxland Community Health Center
- Sioux City, IA
- 60+ days ago
- Sioux City, IA
- 60+ days ago
Siouxland Community Health Center has an opening for: 1-Full-time Opening: Hours: M/T/F - 7:30AM-5PM & Th 7:30AM-8:00PM Preferred candidate must have solid experience & advanced knowledge of:...
In PersonDemographic Data for Sioux City, IA
Moving to Sioux City, IA? Find some basic demographic data about Sioux City, IA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Sioux City, IA
Highest Education Level
Customer Service Representatives in Sioux City, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »