Customer Service Representative Jobs in Coralville, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- U-Haul
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 23 hours ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 23 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonAs a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you’ll have the opportunity to impact several...
In PersonWarehouse Customer Service Associate
- Alliant Energy
- Fairfax, IA (17 miles from Coralville, IA)
- 5 days ago
- Fairfax, IA (17 miles from Coralville, IA)
- 5 days ago
At Travero, we believe there is always a way to get to YES; that innovative thinking can overcome any challenge; that being a good partner means delivering - every time; that silos are something...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 8 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 8 days ago
The individual selected for this role will be expected to work at stores within a 10 mile radius of Store #3110, located at: 140 Collins Road NE, Cedar Rapids, IA 52402 This is a Full-Time job...
In PersonSolid Waste and Recycling Customer Service Representative
- City of Cedar Rapids
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 8 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 8 days ago
The City of Cedar Rapids is looking for a friendly, dependable, and customer-focused individual to service as our next Solid Waste & Recycling Customer Service Representative....
In PersonSeasonal Customer Experience Representative- Cedar Rapids Airport
- National Car Alamo
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 8 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 8 days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
In Person TemporaryCustomer Service Rep(01765) - 3025 Mount Vernon Rd SE
- Domino's Pizza
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 9 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 9 days ago
Company Description Job Description CSR's need to be outgoing, polite and self-motivated. Job Duties include: Answering phones, Greeting carry out customers, misc. cleaning, cutting pizzas, making...
In Person- Mister Carwash
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 15 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 15 days ago
Come work for us! We're currently seeking a Customer Service Advisor. WHAT YOU WILL DO: Work with an amazing team in a fun environment.Build trusting relationships with customers and recommend...
In PersonCustomer Service Shift Supervisor
- New Pioneer Food Co-op
- Iowa City, IA (4 miles from Coralville, IA)
- 21 days ago
- Iowa City, IA (4 miles from Coralville, IA)
- 21 days ago
Oversee our front-end team and assist with store customer service. What You'll Do Oversee and train team members in delivering customer service excellence, cashiering & cash handling, and...
In Person- Hy-Vee
- Iowa City, IA (4 miles from Coralville, IA)
- 22 days ago
- Iowa City, IA (4 miles from Coralville, IA)
- 22 days ago
Additional Considerations (if any): Night & Weekend Shifts Required - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a...
In PersonAirport Customer Service Agent - CID
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 25 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 25 days ago
Apply Now General informion Job Title Airport Customer Service Agent - CID De Wednesday, February 25, 2026 Entity Unifi Aviion, LLC Ste Iowa City Cedar Rapids Base Pay Re: $ 15.15 Seasonal Pay Re:...
In Person- Agiliti Health Inc
- Iowa City, IA (4 miles from Coralville, IA)
- 27 days ago
- Iowa City, IA (4 miles from Coralville, IA)
- 27 days ago
Who We Are Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals,...
In Person- Frontier Coop
- Norway, IA (20 miles from Coralville, IA)
- 30+ days ago
- Norway, IA (20 miles from Coralville, IA)
- 30+ days ago
We are seeking a Customer Service Representative to join our Team. In this role, you will provide exceptional service to all customers....
In PersonCustomer Service Associate - Morning & Lunch Shift
- Raising Cane's
- Coralville, IA
- 30+ days ago
- Coralville, IA
- 30+ days ago
Starting hiring pay at: $ 14.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In Person- Home Depot
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 30+ days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 30+ days ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
In PersonDemographic Data for Coralville, IA
Moving to Coralville, IA? Find some basic demographic data about Coralville, IA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Coralville, IA
Highest Education Level
Customer Service Representatives in Coralville, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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