Customer Service Representative Jobs in Coralville, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Part Time Customer Service Associate
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 2 hours ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 2 hours ago
The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide...
POSITION SUMMARY: The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState...
- Iowa City, IA (4 miles from Coralville, IA)
- 4 days ago
- Iowa City, IA (4 miles from Coralville, IA)
- 4 days ago
Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise a helpful smile in every aisle and those smiles can only come from a workforce that is fully engaged and...
Customer Service Representative
- Iowa City, IA (4 miles from Coralville, IA)
- 4 days ago
- Iowa City, IA (4 miles from Coralville, IA)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 4 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 4 days ago
Are you looking to be a part of a supportive team that offers the resources to push your career forward? If so, we would love to connect with you! VCA Edgewood Animal Hospital in Cedar Rapids, IA...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Starting hiring pay at: 14 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
- Lisbon, IA (18 miles from Coralville, IA)
- 6 days ago
- Lisbon, IA (18 miles from Coralville, IA)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Part Time Cashier / Customer Service Team Member
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 7 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 7 days ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
- North Liberty, IA (5 miles from Coralville, IA)
- 7 days ago
- North Liberty, IA (5 miles from Coralville, IA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 7 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 7 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Iowa City, IA (4 miles from Coralville, IA)
- 7 days ago
- Iowa City, IA (4 miles from Coralville, IA)
- 7 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Blood Collection Staff - Customer Service
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 8 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 8 days ago
Are you passionate about making a difference in our community? Join the ImpactLife team to help us Change the World. We are looking for committed individuals who demonstrate good character, use...
Customer Service Representative
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 8 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 8 days ago
SUMMARY: This position analyzes customers product requirements to prepare highly detailed technical cost estimates for manufactured rubber products, keeps stakeholders well informed, and...
Customer Service Rep(01750) - 1534 S Gilbert
- Iowa City, IA (4 miles from Coralville, IA)
- 10 days ago
- Iowa City, IA (4 miles from Coralville, IA)
- 10 days ago
As a Customer Service Representative, you'll ensure positive experiences for Domino's customers by handling calls, online orders, and in-person inquiries with professionalism and efficiency....
Demographic Data for Coralville, IA
Moving to Coralville, IA? Find some basic demographic data about Coralville, IA below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Coralville, IA
Highest Education Level
Customer Service Representatives in Coralville, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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