Customer Service Shift Supervisor

Oversee our front-end team and assist with store customer service.

What You'll Do

Oversee and train team members in delivering customer service excellence, cashiering & cash handling, and departmental upkeep

Duties associated with both opening and closing the store, including but not limited to drawer reconciliation, safe accountability, cleaning, and delegating tasks

Ensuring retail-readiness

Work in a retail and food environment

Ensure a high level of customer-focused service for our shoppers

Maintain a safe and productive environment for our employees

May spend periods of time working in walk-in coolers and freezers

What We're Looking For

Supervisory or managerial experience preferred , preferably in a grocery, food service, or retail environment

Demonstrated retail customer focused service experience and skills

Familiarity with organic and natural foods

Enthusiasm for working in fast-paced creative environment

Attention to detail and ability to efficiently perform assigned tasks

Ability to lift and carry up to 50 pounds on occasion during a shift

Ability to read and speak English and perform basic arithmetic

Additional Details

This position requires excellent tenure and attendance, a committed schedule which may include opening, mid-shift, and closing, and requires weekend, and holiday shifts on a regular basis.

Negotiable based on experience and tenure

Customer Service Shift Supervisor 3.0 3.0 out of 5 stars 22 South Van Buren Street, Iowa City, IA 52240 Full-time New Pioneer Food Co-op 8 reviews Full-time Oversee our front-end team and assist with store customer service. What You'll Do Oversee and train team members in delivering customer service excellence, cashiering & cash handling, and departmental upkeep Duties associated with both opening and closing the store, including but not limited to drawer reconciliation, safe accountability, cleaning, and delegating tasks Ensuring retail-readiness Work in a retail and food environment Ensure a high level of customer-focused service for our shoppers Maintain a safe and productive environment for our employees May spend periods of time working in walk-in coolers and freezers What We're Looking For Supervisory or managerial experience preferred , preferably in a grocery, food service, or retail environment Demonstrated retail customer focused service experience and skills Familiarity with organic and natural foods Enthusiasm for working in fast-paced creative environment Attention to detail and ability to efficiently perform assigned tasks Ability to lift and carry up to 50 pounds on occasion during a shift Ability to read and speak English and perform basic arithmetic Additional Details This position requires excellent tenure and attendance, a committed schedule which may include opening, mid-shift, and closing, and requires weekend, and holiday shifts on a regular basis. Negotiable based on experience and tenure