Customer Service Representative Jobs in Highland, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN
- 2 days ago
- Circle Buick GMC Hummer EV
- Highland, IN
- 2 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51
- Valparaiso, IN (24 miles from Highland, IN)
- 1 day ago
- Valparaiso, IN (24 miles from Highland, IN)
- 1 day ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51 2615 Laporte Ave, Valparaiso, IN 46383, USA Req #38 Thursday, April 24, 2025 Full-Time or Part-Time Day Team Member At...
Bilingual Customer Service Specialist (Spanish)
- Oak Forest, IL (15 miles from Highland, IN)
- 1 hour ago
- Oak Forest, IL (15 miles from Highland, IN)
- 1 hour ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Associate - Temporary
- Lake Station, IN (10 miles from Highland, IN)
- 2 hours ago
- Lake Station, IN (10 miles from Highland, IN)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Homewood, IL (11 miles from Highland, IN)
- 2 hours ago
- Homewood, IL (11 miles from Highland, IN)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(02736) - 19310 S LaGrange Rd
- Mokena, IL (22 miles from Highland, IN)
- 15 hours ago
- Mokena, IL (22 miles from Highland, IN)
- 15 hours ago
Company Description Job Description We are looking for well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of people,and are willing to learn....
Customer Service Representative
- Hammond, IN (7 miles from Highland, IN)
- 22 hours ago
- Hammond, IN (7 miles from Highland, IN)
- 22 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Orland Park, IL (20 miles from Highland, IN)
- 23 hours ago
- Orland Park, IL (20 miles from Highland, IN)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Palos Hills, IL (21 miles from Highland, IN)
- 1 day ago
- Palos Hills, IL (21 miles from Highland, IN)
- 1 day ago
Overview CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client...
- Merrionett pk, IL (16 miles from Highland, IN)
- 1 day ago
- Merrionett pk, IL (16 miles from Highland, IN)
- 1 day ago
Overview Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
Customer Service Representative
- Blue Island, IL (13 miles from Highland, IN)
- 3 days ago
- Blue Island, IL (13 miles from Highland, IN)
- 3 days ago
at UFP Industries, Inc. in Blue Island, Illinois, United States Job Description Job Summary The Customer Service Representative is responsible for developing and maintaining positive account relationships...
- Alsip, IL (16 miles from Highland, IN)
- 4 days ago
- Alsip, IL (16 miles from Highland, IN)
- 4 days ago
Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...
Customer Service Sales Representative
- Mokena, IL (22 miles from Highland, IN)
- 4 days ago
- Mokena, IL (22 miles from Highland, IN)
- 4 days ago
6164 - Joliet - 1700 IL Route 59, Joliet, Illinois, 60586 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for...
Customer Service Rep(02646) 841 Main St
- Munster, IN (2 miles from Highland, IN)
- 4 days ago
- Munster, IN (2 miles from Highland, IN)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02994) 13850 Brainard Ave
- Burnham, IL (9 miles from Highland, IN)
- 4 days ago
- Burnham, IL (9 miles from Highland, IN)
- 4 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Highland, IN
Moving to Highland, IN? Find some basic demographic data about Highland, IN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Highland, IN
Highest Education Level
Customer Service Representatives in Highland, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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