Customer Service Representative Jobs in Highland, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN
- 8 days ago
- Circle Buick GMC Hummer EV
- Highland, IN
- 8 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Veterinary Client Service Representative
- Bevlab Animal Hospital
- Blue Island, IL (13 miles from Highland, IN)
- 9 days ago
- Bevlab Animal Hospital
- Blue Island, IL (13 miles from Highland, IN)
- 9 days ago
Looking for a job that’s more than just a paycheck? We’re all about making a positive impact—on pets, their humans, and the community. We’re searching for a Veterinary Client Services...
Part-Time Customer Service Team Member 51
- Valparaiso, IN (24 miles from Highland, IN)
- 21 days ago
- Valparaiso, IN (24 miles from Highland, IN)
- 21 days ago
Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a Glassdoor Best...
Full or Part-Time Customer Service Team Member 53
- Saint John, IN (6 miles from Highland, IN)
- 30+ days ago
- Saint John, IN (6 miles from Highland, IN)
- 30+ days ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
Insurance Sales Agent - Customer Service
- Blue Island, IL (13 miles from Highland, IN)
- 7 hours ago
- Blue Island, IL (13 miles from Highland, IN)
- 7 hours ago
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $15 - $17 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...
Customer Care Specialist I (Manheim)
- Matteson, IL (15 miles from Highland, IN)
- 9 hours ago
- Matteson, IL (15 miles from Highland, IN)
- 9 hours ago
Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work...
Remote WorkCustomer Service Associate - Temporary
- Crown Point, IN (12 miles from Highland, IN)
- 9 hours ago
- Crown Point, IN (12 miles from Highland, IN)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Associate
- Merrillville, IN (8 miles from Highland, IN)
- 19 hours ago
- Merrillville, IN (8 miles from Highland, IN)
- 19 hours ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
- Country Club Hills, IL (13 miles from Highland, IN)
- 20 hours ago
- Country Club Hills, IL (13 miles from Highland, IN)
- 20 hours ago
About Martec: Martec is a rapidly growing company that has over 60 years in the transportation industry and is the largest and most experienced single-source for intermodal and semi-trailer repair...
- Saint John, IN (6 miles from Highland, IN)
- 20 hours ago
- Saint John, IN (6 miles from Highland, IN)
- 20 hours ago
Care 50% discount on Valvoline Instant Oil Change (VIOC) automotive services Terms and conditions apply, and benefits may differ depending on location....
Customer Service - Self Storage Manager
- Burbank, IL (21 miles from Highland, IN)
- 1 day ago
- Burbank, IL (21 miles from Highland, IN)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Automotive Customer Service Advisor
- Chicago Ridge, IL (19 miles from Highland, IN)
- 1 day ago
- Chicago Ridge, IL (19 miles from Highland, IN)
- 1 day ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
- Riverdale, IL (11 miles from Highland, IN)
- 2 days ago
- Riverdale, IL (11 miles from Highland, IN)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Cedar Lake, IN (11 miles from Highland, IN)
- 2 days ago
- Cedar Lake, IN (11 miles from Highland, IN)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Calumet Park, IL (14 miles from Highland, IN)
- 2 days ago
- Calumet Park, IL (14 miles from Highland, IN)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Highland, IN
Moving to Highland, IN? Find some basic demographic data about Highland, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Highland, IN
Highest Education Level
Customer Service Representatives in Highland, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »