Customer Service Representative Jobs in Highland, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN
- 2 days ago
- Circle Buick GMC Hummer EV
- Highland, IN
- 2 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Customer Service - Self Storage Manager
- Alsip, IL (16 miles from Highland, IN)
- 9 hours ago
- Alsip, IL (16 miles from Highland, IN)
- 9 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- Merrillville, IN (8 miles from Highland, IN)
- 16 hours ago
- Merrillville, IN (8 miles from Highland, IN)
- 16 hours ago
... Louisiana, Merrillville, Indiana 46410 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to...
Pharmacy Customer Service Associate
- Griffith, IN (2 miles from Highland, IN)
- 16 hours ago
- Griffith, IN (2 miles from Highland, IN)
- 16 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Specialist (Spanish)
- Evergreen Park, IL (17 miles from Highland, IN)
- 17 hours ago
- Evergreen Park, IL (17 miles from Highland, IN)
- 17 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Customer Service Associate - Temporary
- Calumet City, IL (6 miles from Highland, IN)
- 1 day ago
- Calumet City, IL (6 miles from Highland, IN)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Inside Sales, Customer Service & Order Entry
- Frankfort, IL (20 miles from Highland, IN)
- 2 days ago
- Frankfort, IL (20 miles from Highland, IN)
- 2 days ago
Now Hiring - Inside Sales, Customer Service & Order Entry Strong computer skills needed. Immediate Openings and on site interviews. $500 BONUS after 6 months Pay based on experience, health,...
Customer Service Rep(02624) 1494 N Main St
- Crown Point, IN (12 miles from Highland, IN)
- 2 days ago
- Crown Point, IN (12 miles from Highland, IN)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02625) 1707 LaPorte Ave
- Valparaiso, IN (24 miles from Highland, IN)
- 2 days ago
- Valparaiso, IN (24 miles from Highland, IN)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02619) 560 Indiana Boundary Road
- Chesterton, IN (22 miles from Highland, IN)
- 2 days ago
- Chesterton, IN (22 miles from Highland, IN)
- 2 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Representative, 2nd Shift
- Frankfort, IL (20 miles from Highland, IN)
- 3 days ago
- Frankfort, IL (20 miles from Highland, IN)
- 3 days ago
Store 4706718: 7600 W Route 30, Frankfort, Illinois 60423 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Automotive Customer Service Advisor
- Chicago Ridge, IL (19 miles from Highland, IN)
- 3 days ago
- Chicago Ridge, IL (19 miles from Highland, IN)
- 3 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Store Customer Service Specialist
- Merrillville, IN (8 miles from Highland, IN)
- 3 days ago
- Merrillville, IN (8 miles from Highland, IN)
- 3 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Calumet Park, IL (14 miles from Highland, IN)
- 3 days ago
- Calumet Park, IL (14 miles from Highland, IN)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Palos Hills, IL (21 miles from Highland, IN)
- 4 days ago
- Palos Hills, IL (21 miles from Highland, IN)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Highland, IN
Moving to Highland, IN? Find some basic demographic data about Highland, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Highland, IN
Highest Education Level
Customer Service Representatives in Highland, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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