Customer Service Representative Jobs in Highland, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN
- 10 days ago
- Circle Buick GMC Hummer EV
- Highland, IN
- 10 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
In PersonCustomer Service Representative
- Community Choice Financial Family of Brands
- Merrillville, IN (8 miles from Highland, IN)
- 8 days ago
- Merrillville, IN (8 miles from Highland, IN)
- 8 days ago
Your Opportunity: Customer Service Representative Check Into Cash Merrillville, IN As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they...
In PersonFull or Part-Time Day Customer Service Team Member 53
- Crew Carwash
- Saint John, IN (6 miles from Highland, IN)
- 10 days ago
- Saint John, IN (6 miles from Highland, IN)
- 10 days ago
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...
In Person Part TimeFull or Part-Time Day Customer Service Team Member 51
- Crew Carwash
- Valparaiso, IN (24 miles from Highland, IN)
- 22 hours ago
- Valparaiso, IN (24 miles from Highland, IN)
- 22 hours ago
Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a Glassdoor Best...
In Person Part TimeDistribution Customer Service Representative
- NFI Industries
- University Park, IL (14 miles from Highland, IN)
- 1 hour ago
- University Park, IL (14 miles from Highland, IN)
- 1 hour ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
In PersonCustomer Service Rep (05131) 437 John Sims Pkwy
- Domino's Pizza
- Valparaiso, IN (24 miles from Highland, IN)
- 2 hours ago
- Valparaiso, IN (24 miles from Highland, IN)
- 2 hours ago
Company Description Job Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills....
In PersonAutomotive Customer Service Advisor
- Icahn Automotive
- Chicago Ridge, IL (19 miles from Highland, IN)
- 14 hours ago
- Chicago Ridge, IL (19 miles from Highland, IN)
- 14 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
In PersonClient Services Representative: 40 Hours Per Week (PM)
- Alverno Clinical Laboratories
- Hammond, IN (7 miles from Highland, IN)
- 16 hours ago
- Hammond, IN (7 miles from Highland, IN)
- 16 hours ago
Central Laboratory- Client Service Location: 2434 Interstate Plaza Dr. Hammond, IN 46324 Shift: Variable start time as needed for coverage; Flexible start times around 3:00 PM - 4:00 PM; Weekend...
In Person Full TimeBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Lansing, IL (5 miles from Highland, IN)
- 22 hours ago
- Lansing, IL (5 miles from Highland, IN)
- 22 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin-Williams
- Matteson, IL (15 miles from Highland, IN)
- 1 day ago
- Matteson, IL (15 miles from Highland, IN)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Orland Park, IL (20 miles from Highland, IN)
- 1 day ago
- Orland Park, IL (20 miles from Highland, IN)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In Person- KFC
- Hammond, IN (7 miles from Highland, IN)
- 1 day ago
- Hammond, IN (7 miles from Highland, IN)
- 1 day ago
Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to...
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Chicago Heights, IL (7 miles from Highland, IN)
- 1 day ago
- Chicago Heights, IL (7 miles from Highland, IN)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonRegistered Client Service Associate
- Raymond James
- Valparaiso, IN (24 miles from Highland, IN)
- 2 days ago
- Valparaiso, IN (24 miles from Highland, IN)
- 2 days ago
Job Description Summary Job Description Job Summary Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is...
In PersonCustomer Service Representative
- TruGreen
- Merrillville, IN (8 miles from Highland, IN)
- 2 days ago
- Merrillville, IN (8 miles from Highland, IN)
- 2 days ago
... Louisiana, Merrillville, Indiana 46410 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to...
In PersonDemographic Data for Highland, IN
Moving to Highland, IN? Find some basic demographic data about Highland, IN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Highland, IN
Highest Education Level
Customer Service Representatives in Highland, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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