Customer Service Representative Jobs in Hammond, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (7 miles from Hammond, IN)
- 10 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (7 miles from Hammond, IN)
- 10 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
In PersonCustomer Service Representative
- Community Choice Financial Family of Brands
- Merrillville, IN (14 miles from Hammond, IN)
- 8 days ago
- Merrillville, IN (14 miles from Hammond, IN)
- 8 days ago
Your Opportunity: Customer Service Representative Check Into Cash Merrillville, IN As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they...
In PersonFull or Part-Time Day Customer Service Team Member 53
- Crew Carwash
- Saint John, IN (13 miles from Hammond, IN)
- 10 days ago
- Saint John, IN (13 miles from Hammond, IN)
- 10 days ago
Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...
In Person Part TimeRemote Facility Maintenance Customer Service Accou
- Allied National Services
- Chicago, IL (19 miles from Hammond, IN)
- 1 hour ago
- Chicago, IL (19 miles from Hammond, IN)
- 1 hour ago
at Allied National Services in Chicago, Illinois, United States Job Description At Allied National Services, we specialize in delivering reliable, high-quality facility maintenance solutions to a...
RemoteCustomer Success Advocate - US Remote
- Motorola Solutions
- Chicago, IL (19 miles from Hammond, IN)
- 5 hours ago
- Chicago, IL (19 miles from Hammond, IN)
- 5 hours ago
Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer...
RemoteCustomer Service and Rebate Processing Team Supervisor
- Nexant, Inc.
- Chicago, IL (19 miles from Hammond, IN)
- 5 hours ago
- Chicago, IL (19 miles from Hammond, IN)
- 5 hours ago
Resource Innovations is seeking a Customer Service and Rebate Processing Supervisor to join our growing team. As a Customer Service and Rebate Processing Supervisor with Resource Innovations, you...
In PersonDistribution Customer Service Representative
- NFI Industries
- University Park, IL (16 miles from Hammond, IN)
- 6 hours ago
- University Park, IL (16 miles from Hammond, IN)
- 6 hours ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
In PersonCustomer Service Representative - Home Improvement - Work from home
- Mr. Handyman
- Oak Park, IL (22 miles from Hammond, IN)
- 9 hours ago
- Oak Park, IL (22 miles from Hammond, IN)
- 9 hours ago
Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman were growing our team so we can continue to be one of the most...
RemoteAutomotive Customer Service Advisor
- Icahn Automotive
- Chicago Ridge, IL (15 miles from Hammond, IN)
- 18 hours ago
- Chicago Ridge, IL (15 miles from Hammond, IN)
- 18 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
In Person- GoodVets
- Chicago, IL (19 miles from Hammond, IN)
- 19 hours ago
- Chicago, IL (19 miles from Hammond, IN)
- 19 hours ago
Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of...
In PersonClient Services Representative: 40 Hours Per Week (PM)
- Alverno Clinical Laboratories
- Hammond, IN
- 20 hours ago
- Hammond, IN
- 20 hours ago
Central Laboratory- Client Service Location: 2434 Interstate Plaza Dr. Hammond, IN 46324 Shift: Variable start time as needed for coverage; Flexible start times around 3:00 PM - 4:00 PM; Weekend...
In Person Full TimeBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- Lansing, IL (6 miles from Hammond, IN)
- 1 day ago
- Lansing, IL (6 miles from Hammond, IN)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin-Williams
- Matteson, IL (16 miles from Hammond, IN)
- 1 day ago
- Matteson, IL (16 miles from Hammond, IN)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Orland Park, IL (17 miles from Hammond, IN)
- 1 day ago
- Orland Park, IL (17 miles from Hammond, IN)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonRemote Customer Service Rep. - $28/hour + $2,500 Sign-On Bonus
- Chicago, IL (19 miles from Hammond, IN)
- 1 day ago
- Chicago, IL (19 miles from Hammond, IN)
- 1 day ago
Remote Customer Service - $28/hour + Commission & Sign-On Bonus Overview: Most companies are one OSHA inspection away from serious problems. They just dont realize it yet. Raincoat Claims...
RemoteDemographic Data for Hammond, IN
Moving to Hammond, IN? Find some basic demographic data about Hammond, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hammond, IN
Highest Education Level
Customer Service Representatives in Hammond, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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