Customer Service Representative Jobs in Hammond, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (7 miles from Hammond, IN)
- 7 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (7 miles from Hammond, IN)
- 7 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Healthcare Customer Service Representative - Remote
- Oak Brook, IL (24 miles from Hammond, IN)
- 4 hours ago
- Oak Brook, IL (24 miles from Hammond, IN)
- 4 hours ago
HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE - REMOTE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Service Rep-State Farm Agent Team Member
- Chicago, IL (19 miles from Hammond, IN)
- 10 hours ago
- Chicago, IL (19 miles from Hammond, IN)
- 10 hours ago
This job was posted by : For more information, please see: State Farm Insurance Agency seeks an Insurance Customer Service-Agent Team Member to join their team. Insurance experience and Insurance...
- Chicago, IL (19 miles from Hammond, IN)
- 10 hours ago
- Chicago, IL (19 miles from Hammond, IN)
- 10 hours ago
This job was posted by : For more information, please see: **Motus**\ \ United States\ \ Motus is the industry leader in vehicle reimbursement and risk mitigation solutions for employees who...
- Chicago, IL (19 miles from Hammond, IN)
- 1 day ago
- Chicago, IL (19 miles from Hammond, IN)
- 1 day ago
About Ingredion: Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you've experienced our work in your favorite chocolate, your pet's food, the paper you write...
Business Insurance Senior Client Service Representative
- Orland Park, IL (17 miles from Hammond, IN)
- 1 day ago
- Orland Park, IL (17 miles from Hammond, IN)
- 1 day ago
Company: Marsh McLennan Agency Description: Senior Client Service Representative Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of...
- Chicago, IL (19 miles from Hammond, IN)
- 2 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 2 days ago
Customer Relations Specialist Better Business Bureau Chicago Chicago, IL, USA 4 days ago Quick Job type Full-time Quick Job description Job Title : Customer Engagement & Data Specialist...
Part-time-Seasonal-Parent Support Customer Service Rep
- Chicago, IL (19 miles from Hammond, IN)
- 2 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 2 days ago
Part-time-Seasonal-Parent Support Customer Service Rep Employer Chicago Public Schools - CPS Location Chicago, IL, US Salary Competitive categories now Employer Chicago Public Schools - CPS...
Customer Service Representative
- Harvey, IL (8 miles from Hammond, IN)
- 2 days ago
- Harvey, IL (8 miles from Hammond, IN)
- 2 days ago
CSR At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
- Chicago, IL (19 miles from Hammond, IN)
- 2 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 2 days ago
Customer Service Agent Hustle Notice Biz Chicago, IL, US Hace 5 dias Quick Tipo de contrato A tiempo completo Quick Descripcion del trabajo Description Location : Birmingham, AL Job Type :...
customer service representative (CSR)
- Chicago, IL (19 miles from Hammond, IN)
- 2 days ago
- Chicago, IL (19 miles from Hammond, IN)
- 2 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative
- Westchester, IL (24 miles from Hammond, IN)
- 2 days ago
- Westchester, IL (24 miles from Hammond, IN)
- 2 days ago
Ohly has a great opportunity for Customer Service Representative to join our team in Westchester, IL. The Customer Service Representative is responsible for duties as described below....
Customer Service Representative
- Merrillville, IN (14 miles from Hammond, IN)
- 2 days ago
- Merrillville, IN (14 miles from Hammond, IN)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
CLUB Customer Service Outfitter- Part Time
- Portage, IN (17 miles from Hammond, IN)
- 2 days ago
- Portage, IN (17 miles from Hammond, IN)
- 2 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
- Orland Park, IL (17 miles from Hammond, IN)
- 2 days ago
- Orland Park, IL (17 miles from Hammond, IN)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Hammond, IN
Moving to Hammond, IN? Find some basic demographic data about Hammond, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Hammond, IN
Highest Education Level
Customer Service Representatives in Hammond, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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