Customer Service Representative Jobs in Greenwood, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Representative - Indianapolis
- Indianapolis, IN (12 miles from Greenwood, IN)
- 26 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 26 days ago
Description Leidos is seeking full-time Bilingual Customer Service Representatives at our FHA Resource Centers in Indianapolis, IN....
Bilingual Mortgage Origination - Customer Service Representative - Indianapolis
- Indianapolis, IN (12 miles from Greenwood, IN)
- 25 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 25 days ago
To be a successful Mortgage Origination Customer Service Representative, you will possess: The ability to navigate multiple computer systems and applications and utilize search tools....
Bilingual Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN (12 miles from Greenwood, IN)
- 25 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 25 days ago
As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...
Customer Service Representative - Indianapolis
- Indianapolis, IN (12 miles from Greenwood, IN)
- 26 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 26 days ago
As a Customer Service Representative, you will assist renters, homebuyers, and homeowners regarding their housing requests....
Mortgage Servicing - Customer Service Representative - Indianapolis
- Indianapolis, IN (12 miles from Greenwood, IN)
- 30+ days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 30+ days ago
As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...
Customer Service Rep(02560) - 9935 E. 21st Street
- Cumberland, IN (16 miles from Greenwood, IN)
- 7 hours ago
- Cumberland, IN (16 miles from Greenwood, IN)
- 7 hours ago
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
- Plainfield, IN (13 miles from Greenwood, IN)
- 8 hours ago
- Plainfield, IN (13 miles from Greenwood, IN)
- 8 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to...
Customer Service Rep(02560) - 9935 E. 21st Street
- Indianapolis, IN (12 miles from Greenwood, IN)
- 11 hours ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 11 hours ago
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers....
70182-LP Customer Service Associate II
- Cumberland, IN (16 miles from Greenwood, IN)
- 1 day ago
- Cumberland, IN (16 miles from Greenwood, IN)
- 1 day ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Customer Service Representative
- Indianapolis, IN (12 miles from Greenwood, IN)
- 1 day ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 1 day ago
Position: Customer Service Representative Location: Indianapolis, IN Hours: Monday-Friday, 8a-5p (On-Site) THE POSITION: We are looking for a full-time Customer Service Representative to join our customer-focused...
Client Services Representative
- Brownsburg, IN (20 miles from Greenwood, IN)
- 2 days ago
- Brownsburg, IN (20 miles from Greenwood, IN)
- 2 days ago
Client Services Representative **Job Number:** JO-2506-10986 **Location (City, State):** Brownsburg, IN **Employee Group:** Regular **Shift:** Day **Travel:** 5% **Site Name:** Indianapolis...
- Indianapolis, IN (12 miles from Greenwood, IN)
- 2 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 2 days ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Store Customer Service Specialist
- Lawrence, IN (17 miles from Greenwood, IN)
- 2 days ago
- Lawrence, IN (17 miles from Greenwood, IN)
- 2 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Indianapolis, IN (12 miles from Greenwood, IN)
- 2 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 2 days ago
Job Title Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions...
Customer Service - Self Storage Manager
- Beech Grove, IN (8 miles from Greenwood, IN)
- 2 days ago
- Beech Grove, IN (8 miles from Greenwood, IN)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Demographic Data for Greenwood, IN
Moving to Greenwood, IN? Find some basic demographic data about Greenwood, IN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Greenwood, IN
Highest Education Level
Customer Service Representatives in Greenwood, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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