Customer Service Representative Jobs in Greenwood, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 128 Jobs

Customer Service Representative

  • Community Choice Financial Family of Brands
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 90+ days ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 90+ days ago

Your Opportunity: Customer Service Representative CheckSmart Indianapolis, IN As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...

In Person

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 24

  • Crew Carwash
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 30+ days ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 30+ days ago

Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...

In Person Part Time

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 22

  • Crew Carwash
  • Plainfield, IN (13 miles from Greenwood, IN)
  • 5 days ago
  • Plainfield, IN (13 miles from Greenwood, IN)
  • 5 days ago

Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...

In Person Part Time

Full or Part-Time Daytime Customer Service Team Member 45

  • Crew Carwash
  • Avon, IN (15 miles from Greenwood, IN)
  • 7 days ago
  • Avon, IN (15 miles from Greenwood, IN)
  • 7 days ago

Full-Time or Part-Time Day Team Member At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a daytime Customer Service Team Member, you will have the opportunity to join a...

In Person Part Time

Customer Service - Self Storage Manager

  • Public Storage
  • Beech Grove, IN (8 miles from Greenwood, IN)
  • 4 hours ago
  • Beech Grove, IN (8 miles from Greenwood, IN)
  • 4 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $14.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

In Person

Patient Customer Service Representative Team Lead

  • R1 RCM
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 16 hours ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 16 hours ago

As a Patient Access Lead Customer Service Representative, youll play a key role in supporting both patient experience and team performance....

In Person

Representative, Customer Service

  • SpartanNash
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 16 hours ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 16 hours ago

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a...

In Person

Customer Service Rep (ID #512017)

  • Partners Personnel Management
  • Plainfield, IN (13 miles from Greenwood, IN)
  • 1 day ago
  • Plainfield, IN (13 miles from Greenwood, IN)
  • 1 day ago

Partners Personnel is excited to invite a dedicated and enthusiastic Customer Service Representative to join our team in Plainfield, IN....

In Person

Customer Service Representative I

  • Indiana University Health Bloomington Hospital
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 1 day ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 1 day ago

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, service with a...

In Person

Customer Experience Coordinator - Indianapolis, IN (Nora)

  • Veterinary Emergency Group
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 1 day ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 1 day ago

ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER...

In Person

BMV Customer Service Representative 2

  • Indiana State Government
  • Indianapolis, IN (14 miles from Greenwood, IN)
  • 1 day ago
  • Indianapolis, IN (14 miles from Greenwood, IN)
  • 1 day ago

Substitute for Customer Service Representatives as needed....

In Person

BMV Part-time Customer Service Representative

  • Indiana State Government
  • Plainfield, IN (13 miles from Greenwood, IN)
  • 1 day ago
  • Plainfield, IN (13 miles from Greenwood, IN)
  • 1 day ago

Service Representatives are the frontline contact for the Bureau of Motor Vehicles....

In Person Part Time

BMV Customer Service Representatives

  • Indiana State Government
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 1 day ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 1 day ago

Service Representatives are the frontline contact for the Bureau of Motor Vehicles....

In Person

Customer Service Advisor (Bilingual)

  • Valvoline Inc.
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 2 days ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 2 days ago

What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and...

In Person

Bilingual Multi-Location Customer Service Specialist (Spanish)

  • Sherwin-Williams
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 2 days ago
  • Indianapolis, IN (12 miles from Greenwood, IN)
  • 2 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

In Person

Demographic Data for Greenwood, IN

Moving to Greenwood, IN? Find some basic demographic data about Greenwood, IN below.


Local
National
94,670
2,160
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Greenwood, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Greenwood, IN offer the following education background
Bachelor's Degree
31.6%
High School or GED
26.1%
Associate's Degree
16.4%
Vocational Degree or Certification
12.9%
Master's Degree
8.2%
Some College
2.9%
Doctorate Degree
1.0%
Some High School
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Greenwood, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »