Customer Service Representative Jobs in Goshen, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Teller (Client Services Representative) Warsaw Downtown Banking Center, Warsaw, IN
- Warsaw, IN (24 miles from Goshen, IN)
- moments ago
- Warsaw, IN (24 miles from Goshen, IN)
- moments ago
Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL REQUIREMENTS...
Customer Service Representative
- South Bend, IN (21 miles from Goshen, IN)
- moments ago
- South Bend, IN (21 miles from Goshen, IN)
- moments ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Teller (Client Services Representative), Airport Banking Center, South Bend, IN
- South Bend, IN (21 miles from Goshen, IN)
- 13 hours ago
- South Bend, IN (21 miles from Goshen, IN)
- 13 hours ago
POSITION SUMMARY Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL...
Personal Banker (Client Services Associate), Portage Avenue Banking Center, South Bend, IN
- South Bend, IN (21 miles from Goshen, IN)
- 13 hours ago
- South Bend, IN (21 miles from Goshen, IN)
- 13 hours ago
POSITION SUMMARY Provides clients with friendly service and meets financial needs by completing transactions and uncovering other opportunities to promote additional services. ESSENTIAL...
BMV Customer Service Representative
- Mishawaka, IN (17 miles from Goshen, IN)
- 23 hours ago
- Mishawaka, IN (17 miles from Goshen, IN)
- 23 hours ago
Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....
Personal Banker (Client Services Associate), South Bend Main Office, South Bend, IN
- South Bend, IN (21 miles from Goshen, IN)
- 2 days ago
- South Bend, IN (21 miles from Goshen, IN)
- 2 days ago
Provides clients with friendly service and meets financial needs by completing transactions and uncovering other opportunities to promote additional services. ESSENTIAL REQUIREMENTS Processes...
BMV Customer Service Representative 2
- Elkhart, IN (12 miles from Goshen, IN)
- 2 days ago
- Elkhart, IN (12 miles from Goshen, IN)
- 2 days ago
Substitute for Customer Service Representatives as needed....
Pharmacy Customer Service Associate
- Warsaw, IN (24 miles from Goshen, IN)
- 3 days ago
- Warsaw, IN (24 miles from Goshen, IN)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Representative Customer Service
- Bristol, IN (10 miles from Goshen, IN)
- 3 days ago
- Bristol, IN (10 miles from Goshen, IN)
- 3 days ago
The Customer Service Representative 1 is responsible for providing prompt, professional and accurate service to our customers....
- South Bend, IN (21 miles from Goshen, IN)
- 4 days ago
- South Bend, IN (21 miles from Goshen, IN)
- 4 days ago
Overview Who We Are: Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing and bettering the RV, marine,...
Teller (Client Services Representative), McKinley Avenue Banking Center, Mishawaka, IN
- Mishawaka, IN (15 miles from Goshen, IN)
- 4 days ago
- Mishawaka, IN (15 miles from Goshen, IN)
- 4 days ago
Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL REQUIREMENTS...
Insurance Sales Agent - Customer Service
- South Bend, IN (21 miles from Goshen, IN)
- 5 days ago
- South Bend, IN (21 miles from Goshen, IN)
- 5 days ago
Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound...
Req ID: 458857 Address: 2201 CR 17 Elkhart, IN, 46528 Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) - 100%...
Substitute for Customer Service Representatives as needed....
Retail Customer Service Cashier
- Elkhart, IN (12 miles from Goshen, IN)
- 12 days ago
- Elkhart, IN (12 miles from Goshen, IN)
- 12 days ago
Req ID: 458857 Address: 2201 CR 17 Elkhart, IN, 46528 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match...
Demographic Data for Goshen, IN
Moving to Goshen, IN? Find some basic demographic data about Goshen, IN below.
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Salary for Customer Service Representative Jobs in Goshen, IN
Highest Education Level
Customer Service Representatives in Goshen, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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