Customer Service Representative Jobs in Goshen, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Maximus is currently looking for a Customer Service Representative II to join our growing team....
In Person- Thor Industries Inc.
- Middlebury, IN (11 miles from Goshen, IN)
- 1 day ago
- Middlebury, IN (11 miles from Goshen, IN)
- 1 day ago
Prior high volume call center experience is helpful. Necessary Skills & Abilities: Willingness to learn, grow and adapt to an ever changing product environment....
In PersonBMV Customer Service Representative
- Indiana State Government
- Warsaw, IN (24 miles from Goshen, IN)
- 1 day ago
- Warsaw, IN (24 miles from Goshen, IN)
- 1 day ago
Service Representatives are the frontline contact for the Bureau of Motor Vehicles....
In PersonCustomer Service Associate - Dinner/Close Shift
- Raising Cane's
- Mishawaka, IN (15 miles from Goshen, IN)
- 3 days ago
- Mishawaka, IN (15 miles from Goshen, IN)
- 3 days ago
un Customer Service Associate - Dinner/Close Shift Raising Cane's image 1 of 1 compensation: $15.00 per hour job title: Customer Service Associate - Dinner/Close Shift Apply Now Starting hiring...
In PersonCustomer Service Representative
- Circle K
- Warsaw, IN (24 miles from Goshen, IN)
- 3 days ago
- Warsaw, IN (24 miles from Goshen, IN)
- 3 days ago
Store 4702453: 1695 W Lake St, Warsaw, Indiana 46580 Shift Availability Days & Evenings & Overnight Time Type Part time Customer Service Representative We want you to join our team as a Customer Service...
In PersonCustomer Service Representative (Part-Time)
- Dayton Freight
- Elkhart, IN (12 miles from Goshen, IN)
- 5 days ago
- Elkhart, IN (12 miles from Goshen, IN)
- 5 days ago
Overview Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments...
In Person Part TimeCustomer Care Representative - Enterprise
- MSC Industrial Direct Co., Inc.
- Elkhart, IN (12 miles from Goshen, IN)
- 6 days ago
- Elkhart, IN (12 miles from Goshen, IN)
- 6 days ago
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a...
In PersonInbound Customer Service Center Representative I, Customer Service Center, South Bend, IN (Summer)
- 1st Source Bank
- South Bend, IN (21 miles from Goshen, IN)
- 7 days ago
- South Bend, IN (21 miles from Goshen, IN)
- 7 days ago
To provide quality service to clients via telephone, responding to both internal and external customers, and assist in customer needs and problem resolution. Center hours are Monday through Friday...
In PersonCorporate Customer Service Training for High School Intern
- forest river inc
- Middlebury, IN (11 miles from Goshen, IN)
- 7 days ago
- Middlebury, IN (11 miles from Goshen, IN)
- 7 days ago
Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening for high school intern interested in customer...
In Person Internship- Allegiant
- South Bend, IN (21 miles from Goshen, IN)
- 7 days ago
- South Bend, IN (21 miles from Goshen, IN)
- 7 days ago
Summary: This position is responsible for providing customer service to all customers, including scheduled or charter services. Customer Service agents must be attentive to the customer's needs,...
In PersonCustomer Service Representative
- AMCON Distributing Company
- South Bend, IN (21 miles from Goshen, IN)
- 8 days ago
- South Bend, IN (21 miles from Goshen, IN)
- 8 days ago
Join our team as a Customer Service Representative!...
In Person- David's Bridal
- Mishawaka, IN (15 miles from Goshen, IN)
- 10 days ago
- Mishawaka, IN (15 miles from Goshen, IN)
- 10 days ago
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent...
In Person Part TimeCustomer Service Representative
- Imagineering Finishing Technologies
- South Bend, IN (21 miles from Goshen, IN)
- 12 days ago
- South Bend, IN (21 miles from Goshen, IN)
- 12 days ago
About Us Imagineering Finishing Technologies is a leading metal finishing company dedicated to delivering high-quality solutions to our clients. The Imagineering brand is globally acknowledged as...
In Person- Spherion
- Warsaw, IN (24 miles from Goshen, IN)
- 12 days ago
- Warsaw, IN (24 miles from Goshen, IN)
- 12 days ago
Spherion is hiring a Customer Care Representative for our client in Warsaw, IN! This is a direct hire opportunity! Responsibilities: The Customer Care Representative supports Midwest customers by...
In PersonCustomer Service Representative
- U-Haul
- South Bend, IN (21 miles from Goshen, IN)
- 12 days ago
- South Bend, IN (21 miles from Goshen, IN)
- 12 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonDemographic Data for Goshen, IN
Moving to Goshen, IN? Find some basic demographic data about Goshen, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Goshen, IN
Highest Education Level
Customer Service Representatives in Goshen, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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