Customer Service Representative Jobs in Elkhart, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 48 Jobs

Teller (Client Services Representative), Airport Banking Center, South Bend, IN

  • South Bend, IN (14 miles from Elkhart, IN)
  • 1 hour ago
  • South Bend, IN (14 miles from Elkhart, IN)
  • 1 hour ago

POSITION SUMMARY Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL...

Personal Banker (Client Services Associate), Portage Avenue Banking Center, South Bend, IN

  • South Bend, IN (14 miles from Elkhart, IN)
  • 1 hour ago
  • South Bend, IN (14 miles from Elkhart, IN)
  • 1 hour ago

POSITION SUMMARY Provides clients with friendly service and meets financial needs by completing transactions and uncovering other opportunities to promote additional services. ESSENTIAL...

BMV Customer Service Representative

  • Mishawaka, IN (8 miles from Elkhart, IN)
  • 10 hours ago
  • Mishawaka, IN (8 miles from Elkhart, IN)
  • 10 hours ago

Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....

Personal Banker (Client Services Associate), South Bend Main Office, South Bend, IN

  • South Bend, IN (14 miles from Elkhart, IN)
  • 1 day ago
  • South Bend, IN (14 miles from Elkhart, IN)
  • 1 day ago

Provides clients with friendly service and meets financial needs by completing transactions and uncovering other opportunities to promote additional services. ESSENTIAL REQUIREMENTS Processes...

BMV Customer Service Representative 2

  • Elkhart, IN
  • 1 day ago
  • Elkhart, IN
  • 1 day ago

Substitute for Customer Service Representatives as needed....

Representative Customer Service

  • Bristol, IN (8 miles from Elkhart, IN)
  • 2 days ago
  • Bristol, IN (8 miles from Elkhart, IN)
  • 2 days ago

The Customer Service Representative 1 is responsible for providing prompt, professional and accurate service to our customers....

Customer Service Tech Agent

  • South Bend, IN (14 miles from Elkhart, IN)
  • 3 days ago
  • South Bend, IN (14 miles from Elkhart, IN)
  • 3 days ago

Overview Who We Are: Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing and bettering the RV, marine,...

Teller (Client Services Representative), McKinley Avenue Banking Center, Mishawaka, IN

  • Mishawaka, IN (10 miles from Elkhart, IN)
  • 3 days ago
  • Mishawaka, IN (10 miles from Elkhart, IN)
  • 3 days ago

Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL REQUIREMENTS...

Dispatch/Customer Service

  • Three Rivers, MI (24 miles from Elkhart, IN)
  • 4 days ago
  • Three Rivers, MI (24 miles from Elkhart, IN)
  • 4 days ago

The SJCTA Dispatcher will coordinate and schedule passengers for pick-up and delivery in a safe, eficient, and timely manner using dispatch software provided by SJCTA. Duties & Responsibilities:...

Insurance Sales Agent - Customer Service

  • South Bend, IN (14 miles from Elkhart, IN)
  • 5 days ago
  • South Bend, IN (14 miles from Elkhart, IN)
  • 5 days ago

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound...

Retail Customer Service Cashier

  • Goshen, IN (12 miles from Elkhart, IN)
  • 7 days ago
  • Goshen, IN (12 miles from Elkhart, IN)
  • 7 days ago

Req ID: 458857 Address: 2201 CR 17 Elkhart, IN, 46528 Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) - 100%...

BMV Customer Service Representative 2

  • Goshen, IN (12 miles from Elkhart, IN)
  • 9 days ago
  • Goshen, IN (12 miles from Elkhart, IN)
  • 9 days ago

Substitute for Customer Service Representatives as needed....

Retail Customer Service Cashier

  • Elkhart, IN
  • 11 days ago
  • Elkhart, IN
  • 11 days ago

Req ID: 458857 Address: 2201 CR 17 Elkhart, IN, 46528 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match...

Customer Service Representative - Patient Registration

  • Dowagiac, MI (19 miles from Elkhart, IN)
  • 13 days ago
  • Dowagiac, MI (19 miles from Elkhart, IN)
  • 13 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • South Bend, IN (14 miles from Elkhart, IN)
  • 15 days ago
  • South Bend, IN (14 miles from Elkhart, IN)
  • 15 days ago

About Us Imagineering Finishing Technologies is a leading metal finishing company dedicated to delivering high-quality solutions to our clients. The Imagineering brand is globally acknowledged as...

Demographic Data for Elkhart, IN

Moving to Elkhart, IN? Find some basic demographic data about Elkhart, IN below.


Local
National
99,724
2,525
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

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Salary for Customer Service Representative Jobs in Elkhart, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Elkhart, IN offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Elkhart, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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