Customer Service Representative Jobs in Springfield, IL

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1-15 of 42 Jobs
Path Hire - Springfield, IL
As a Customer Service Representative, your role will be to focus on providing the correct resolutions for both customers and the business....
Remote Work
1 day ago
C3/CustomerContactChannels - Springfield, IL
call resolution guidelines and/or escalated process Meet or exceed company and client performance metrics Maintain a balance between company policy and client benefit in decision making Continuously...
Remote Work
1 day ago
ResMed - Springfield, IL
Associates Degree and/or college coursework preferred Two years of call center experience or equivalent Prior remote experience highly preferred....
Remote Work
12 hours ago
Wells Fargo - Springfield, IL
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for...
5 hours ago
Clinical Computer Systems, Inc. - Springfield, IL
Primary Responsibilities: Manage difficult or emotional customer situations. Respond promptly to customer needs; solicit customer feedback to improve service. Gather and analyze information...
1 day ago
Jobtome - Buffalo, IL (14 miles from Springfield, IL)
This position is a work from home position. You will not need to come into the office. No Experience Needed. Benefits: Health Insurance, 401K, Vacation & PTO. (APPLY) An AmazonCustomer Service...
Remote Work
1 day ago
AT&T - Springfield, IL
Customer Service Representative Loyalty Work From Home Answer your calling and take the lead at our company from the comfort of your home....
Remote Work
4 days ago
Walgreens - Chatham, IL (10 miles from Springfield, IL)
Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
8 days ago
Hy-Vee - Springfield, IL
Job Title: Customer Service Clerk FLSA: Non-Exempt Department: Grocery Revision Date: 05/2015 General Function: As a Customer Service Clerk, this position will be responsible for processing mail,...
10 days ago
Circle K Stores, Inc. - Springfield, IL
Store 4701422: 2700 Stevenson Dr, Springfield, Illinois 62703-4426 Customer Service Representative We want you to join our team as a Customer Service Representative....
10 days ago
Walgreens - Springfield, IL
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
10 days ago
Liberty National Insurance Company - Springfield, IL
Sales/Customer Service Liberty National Insurance Company Springfield, IL JOB DETAILS LOCATION Springfield, IL POSTED 3 Days Ago Promoted by Liberty National Insurance Company Description Are you...
13 days ago
U-Haul - Springfield, IL
Location: 1032 Stevenson Dr, Springfield, Illinois 62703 United States of America Have you ever wished the open road could be your office? Then consider becoming U-Hauls newest U-Box Customer Care...
13 days ago
Hicksgas - Springfield, IL
Meet DCC Propane: DCC Propane, LLC, a division of DCC plc, has served communities for over 70 years providing propane for residential, agricultural, commercial, and industrial uses, and water...
13 days ago
U-Haul - Springfield, IL
Location: 1032 Stevenson Dr, Springfield, Illinois 62703 United States of America Have you ever wished the open road could be your office? Then consider becoming U-Hauls newest U-Box Customer Care...
16 days ago

Demographic Data for Springfield, IL

Moving to Springfield, IL? Find some basic demographic data about Springfield, IL below.


141,894
4,048
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...

Salesforce Sales Development Representative
If you've always wanted a rewarding career, the tech sales industry may be the path for you. If you're an ambitious problem-solver who likes to win, you'll find tech sales not only fulfilling, but...

Customer Experience Design for Customer Success: Ensuring Customer Success

Do you want to foster long-term customer loyalty and increase repeat purchases for your business? Acquiring a new customer can cost five times more than retaining an existing one, so learning...


Title Synonyms

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Salary for Customer Service Representative Jobs in Springfield, IL

This is the average annual salary for Customer Service Representative jobs in Springfield, IL as reported by the BLS.

$33,532

Top Hiring Companies

Top hiring companies in your area for Customer Service Representative positions

Highest Education Level

Customer Service Representatives in Springfield, IL offer the following education background
  • High School or GED (32.5%)
  • Bachelor's Degree (27.5%)
  • Associate's Degree (15.1%)
  • Vocational Degree or Certification (13.2%)
  • Master's Degree (6.8%)
  • Some College (2.8%)
  • Some High School (1.2%)
  • Doctorate Degree (0.7%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Springfield, IL
  • 1-2 years (42.9%)
  • Less than 1 year (38.0%)
  • None (6.9%)
  • 2-4 years (6.8%)
  • 4-6 years (4.1%)
  • 6-8 years (1.1%)
  • 8-10 years (0.2%)

Other Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.