Customer Service Representative Jobs in Spring Grove, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Waukegan, IL (20 miles from Spring Grove, IL)
- 7 days ago
- Waukegan, IL (20 miles from Spring Grove, IL)
- 7 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Sales Account Manager
- Waukegan, IL (20 miles from Spring Grove, IL)
- 14 days ago
- Waukegan, IL (20 miles from Spring Grove, IL)
- 14 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Inside Sales-Reactivation Specialist
- Waukegan, IL (20 miles from Spring Grove, IL)
- 17 days ago
- Waukegan, IL (20 miles from Spring Grove, IL)
- 17 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
- Burlington, WI (13 miles from Spring Grove, IL)
- 17 days ago
- Burlington, WI (13 miles from Spring Grove, IL)
- 17 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Representative
- Round Lake Park, IL (9 miles from Spring Grove, IL)
- 5 hours ago
- Round Lake Park, IL (9 miles from Spring Grove, IL)
- 5 hours ago
Groot, a Waste Connection's company, has an immediate opening for a Customer Service Representative in Round Lake Park, Illinois Our priority is to make sure we hire professional customer service representatives...
Customer Service Rep(02787) 837 S Lake St
- Mundelein, IL (15 miles from Spring Grove, IL)
- 8 hours ago
- Mundelein, IL (15 miles from Spring Grove, IL)
- 8 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service - Sales Manager
- Kenosha, WI (23 miles from Spring Grove, IL)
- 21 hours ago
- Kenosha, WI (23 miles from Spring Grove, IL)
- 21 hours ago
Get It Now Ready to do your best work? Interested in a minimum starting hourly rate of $15.73 per hour - $18.50 per hour? Why should I apply in just a few clicks? Paid Time Off and Sundays Off --...
Customer Service Rep(02891) - 38973 Lewis Ave
- Beach Park, IL (14 miles from Spring Grove, IL)
- 1 day ago
- Beach Park, IL (14 miles from Spring Grove, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02778) - 308 W. Rollins Rd
- Round Lake Beach, IL (9 miles from Spring Grove, IL)
- 1 day ago
- Round Lake Beach, IL (9 miles from Spring Grove, IL)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Eyewear Customer Service/Sales Advisor
- Grayslake, IL (11 miles from Spring Grove, IL)
- 1 day ago
- Grayslake, IL (11 miles from Spring Grove, IL)
- 1 day ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative- HVAC Industry
- Vlg of Lakewd, IL (15 miles from Spring Grove, IL)
- 2 days ago
- Vlg of Lakewd, IL (15 miles from Spring Grove, IL)
- 2 days ago
An established HVAC company based in Crystal Lake, IL, looking for a dedicated Customer Service Representative to join their dynamic team....
Customer Service Delivery Driver PM
- Pleasant Prairie, WI (17 miles from Spring Grove, IL)
- 2 days ago
- Pleasant Prairie, WI (17 miles from Spring Grove, IL)
- 2 days ago
Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and...
- Rochester, WI (20 miles from Spring Grove, IL)
- 2 days ago
- Rochester, WI (20 miles from Spring Grove, IL)
- 2 days ago
Location: 12354 Uline Way, Kenosha, WI 53144 Positions: Customer Service Representative Customer Service Representative - Bilingual (Spanish) Customer Service Representative - Overnights Customer Service...
Customer Service Representative I
- Beach Park, IL (14 miles from Spring Grove, IL)
- 3 days ago
- Beach Park, IL (14 miles from Spring Grove, IL)
- 3 days ago
At Luxor, we cultivate a culture of innovation and forward-thinking that our employees thrive in, and this mindset is reflected in our products. As a manufacturer of cutting-edge workspace...
Customer Service Representative
- North Chicago, IL (20 miles from Spring Grove, IL)
- 3 days ago
- North Chicago, IL (20 miles from Spring Grove, IL)
- 3 days ago
Customer Service Representative Spectraforce Technologies United States, Illinois, North Chicago Jun 24, 2025 Position Title: Customer Service Representative Duration: 6+ Months Location: Grayslake,...
Demographic Data for Spring Grove, IL
Moving to Spring Grove, IL? Find some basic demographic data about Spring Grove, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Spring Grove, IL
Highest Education Level
Customer Service Representatives in Spring Grove, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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