Customer Service Representative Jobs in Shiloh, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
(STL) Part-Time Customer Service Agent (Alaska)
- United Ground Express, Inc.
- Saint Louis, MO (15 miles from Shiloh, IL)
- 1 hour ago
- Saint Louis, MO (15 miles from Shiloh, IL)
- 1 hour ago
Key responsibilities Greeting passengers and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes,...
In Person Part TimeCustomer Service Representative
- Tower Loan
- Fairview Heights, IL (5 miles from Shiloh, IL)
- 17 hours ago
- Fairview Heights, IL (5 miles from Shiloh, IL)
- 17 hours ago
At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business!...
In PersonCustomer Care Representative I
- Elevance Health
- Saint Louis, MO (15 miles from Shiloh, IL)
- 1 day ago
- Saint Louis, MO (15 miles from Shiloh, IL)
- 1 day ago
Anticipated End Date: 2026-06-12 Position Title: Customer Care Representative I Job Description: Customer Care Representative I Location: This role enables associates to work virtually full-time,...
In PersonRemote Customer Service Rep - Starting Monday, July 13, 2026
- Transworld Systems Inc.
- Belleville, IL (10 miles from Shiloh, IL)
- 1 day ago
- Belleville, IL (10 miles from Shiloh, IL)
- 1 day ago
Come join our thriving team as a Remote Customer Service Representative!...
RemoteCustomer Service Representative
- U-Haul
- Saint Louis, MO (15 miles from Shiloh, IL)
- 1 day ago
- Saint Louis, MO (15 miles from Shiloh, IL)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In Person- Axelon Services Corporation
- Clayton, MO (23 miles from Shiloh, IL)
- 1 day ago
- Clayton, MO (23 miles from Shiloh, IL)
- 1 day ago
Customer Service Rep Pay: 20/hr, W 2 Duration: 3+ Month Contract Work Mode: 100% onsite Location: Clayton-South Central Ave, MO Responsibilities: Provide application support to both internal teams...
In Person- Randstad
- Saint Louis, MO (15 miles from Shiloh, IL)
- 1 day ago
- Saint Louis, MO (15 miles from Shiloh, IL)
- 1 day ago
Client Job Description: MUST HAVE Series 7 and must have been active within past 18 months and clean CRD. Series 7, Customer Support Analyst II In this contingent resource assignment, you may:...
In PersonCustomer Service Electrical Engineer
- Hydromat
- Saint Louis, MO (15 miles from Shiloh, IL)
- 3 days ago
- Saint Louis, MO (15 miles from Shiloh, IL)
- 3 days ago
Do you want to work on a project from development through completion? Are you a driven individual in search of a rewarding career to perfect your craft? Do you enjoy working with a team? Are you...
In PersonEmail/Customer Support Representative
- TEKsystems
- Saint Louis, MO (15 miles from Shiloh, IL)
- 4 days ago
- Saint Louis, MO (15 miles from Shiloh, IL)
- 4 days ago
This position is within the Performance Films department and will be responsible for coordination of all activities necessary to provide sales, service and distribution support to our customers....
In PersonInside Optimization Specialist - Customer Service - Vet Tech
- IQVIA Holdings Inc
- Saint Louis, MO (15 miles from Shiloh, IL)
- 5 days ago
- Saint Louis, MO (15 miles from Shiloh, IL)
- 5 days ago
Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been...
In Person- Zelis
- Saint Louis, MO (15 miles from Shiloh, IL)
- 5 days ago
- Saint Louis, MO (15 miles from Shiloh, IL)
- 5 days ago
At Zelis, we Get Stuff Done. So, lets get to it! A Little About Us Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than...
In PersonCorporate Customer Service Representative
- FGXI Corporate
- Saint Louis, MO (15 miles from Shiloh, IL)
- 6 days ago
- Saint Louis, MO (15 miles from Shiloh, IL)
- 6 days ago
Requisition I D: 930602 Store #: E06025 Customer Service MIDSL Position : Full-Time Total Rewards: Benefits/Incentive Information If youve worn a pair of glasses, weve already met. We are a global...
In PersonNon-Clinical - Administrative Customer Service Representative
- Aya Healthcare corporate careers
- Saint Louis, MO (15 miles from Shiloh, IL)
- 6 days ago
- Saint Louis, MO (15 miles from Shiloh, IL)
- 6 days ago
Aya Healthcare has an immediate opening for a Travel Non-Clinical - Administrative Customer Service Representative job in Saint Louis, Missouri paying $694.00 to $923.00 weekly....
In Person ContractCustomer Service Representative
- Central Bancompany
- Columbia, IL (20 miles from Shiloh, IL)
- 7 days ago
- Columbia, IL (20 miles from Shiloh, IL)
- 7 days ago
POSITION SUMMARY: This designation is used to identify those tellers that have serve primarily as tellers, but are also cross trained to do new accounts work. They will occasionally cover the new...
In PersonCustomer Service Representative - Tier 1
- Eaton Corporation
- Highland, IL (17 miles from Shiloh, IL)
- 7 days ago
- Highland, IL (17 miles from Shiloh, IL)
- 7 days ago
Eaton's ES GEIS CHD division is currently seeking a Customer Service Representative - Tier 1. This role is onsite at either our Syracuse, NY or Highland, IL facilities....
In PersonDemographic Data for Shiloh, IL
Moving to Shiloh, IL? Find some basic demographic data about Shiloh, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Shiloh, IL
Highest Education Level
Customer Service Representatives in Shiloh, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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