Customer Service Representative Jobs in Plainfield, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Aurora, IL (15 miles from Plainfield, IL)
- 15 days ago
- Aurora, IL (15 miles from Plainfield, IL)
- 15 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Inside Sales-Reactivation Specialist
- Aurora, IL (15 miles from Plainfield, IL)
- 18 days ago
- Aurora, IL (15 miles from Plainfield, IL)
- 18 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Sales Account Manager
- Naperville, IL (14 miles from Plainfield, IL)
- 18 days ago
- Naperville, IL (14 miles from Plainfield, IL)
- 18 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Overnight Technical Customer Support Rep
- Oak Brook, IL (22 miles from Plainfield, IL)
- 4 hours ago
- Oak Brook, IL (22 miles from Plainfield, IL)
- 4 hours ago
We are seeking a Overnight Technical Customer Support Representative for our client in the education space. This individual will be trained on their proprietary systems, but must possess some...
Remote Work- Aurora, IL (15 miles from Plainfield, IL)
- 4 hours ago
- Aurora, IL (15 miles from Plainfield, IL)
- 4 hours ago
VCA Aurora Animal Hospital** is seeking an experienced **Client Service Representative (Veterinary Receptionist)** to join our day team! **Schedule:** Full-time, 8:00 am - 4 pm, with rotating...
Customer Service Rep(9170) - 200 North Avenue
- West Chicago, IL (22 miles from Plainfield, IL)
- 9 hours ago
- West Chicago, IL (22 miles from Plainfield, IL)
- 9 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service - Self Storage Manager
- Orland Park, IL (21 miles from Plainfield, IL)
- 18 hours ago
- Orland Park, IL (21 miles from Plainfield, IL)
- 18 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- Woodridge, IL (15 miles from Plainfield, IL)
- 1 day ago
- Woodridge, IL (15 miles from Plainfield, IL)
- 1 day ago
... International Parkway, Woodridge, Illinois 60517 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important...
- Downers Grove, IL (19 miles from Plainfield, IL)
- 1 day ago
- Downers Grove, IL (19 miles from Plainfield, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Automotive Customer Service Advisor
- Naperville, IL (14 miles from Plainfield, IL)
- 1 day ago
- Naperville, IL (14 miles from Plainfield, IL)
- 1 day ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Pharmacy Customer Service Associate
- Westmont, IL (20 miles from Plainfield, IL)
- 1 day ago
- Westmont, IL (20 miles from Plainfield, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Shorewood, IL (2 miles from Plainfield, IL)
- 1 day ago
- Shorewood, IL (2 miles from Plainfield, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Remote --- Customer Service Representative
- Oak Brook, IL (22 miles from Plainfield, IL)
- 2 days ago
- Oak Brook, IL (22 miles from Plainfield, IL)
- 2 days ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkInside Sales, Customer Service & Order Entry
- Frankfort, IL (21 miles from Plainfield, IL)
- 2 days ago
- Frankfort, IL (21 miles from Plainfield, IL)
- 2 days ago
Now Hiring - Inside Sales, Customer Service & Order Entry Strong computer skills needed. Immediate Openings and on site interviews. $500 BONUS after 6 months Pay based on experience, health,...
Eyewear Customer Service/Sales Advisor Part Time
- Coal City, IL (19 miles from Plainfield, IL)
- 2 days ago
- Coal City, IL (19 miles from Plainfield, IL)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Demographic Data for Plainfield, IL
Moving to Plainfield, IL? Find some basic demographic data about Plainfield, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Plainfield, IL
Highest Education Level
Customer Service Representatives in Plainfield, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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