Customer Service Representative Jobs in Northbrook, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Mundelein, IL (14 miles from Northbrook, IL)
- 30+ days ago
- Mundelein, IL (14 miles from Northbrook, IL)
- 30+ days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative - PT
- Chicago, IL (17 miles from Northbrook, IL)
- 5 days ago
- Chicago, IL (17 miles from Northbrook, IL)
- 5 days ago
$18.00/hour Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored,...
Seasonal Customer Service Representative - FT
- Forest View, IL (20 miles from Northbrook, IL)
- 5 days ago
- Forest View, IL (20 miles from Northbrook, IL)
- 5 days ago
$18.00/hour Monthly Commission Opportunity Shift Premium may Apply Seasonal hiring! No experience necessary! Become a member of our Avis Budget Group team where youll be an appreciated and valued...
Customer Service Associate - Temporary
- River Forest, IL (15 miles from Northbrook, IL)
- 3 hours ago
- River Forest, IL (15 miles from Northbrook, IL)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lake Zurich, IL (12 miles from Northbrook, IL)
- 3 hours ago
- Lake Zurich, IL (12 miles from Northbrook, IL)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Lombard, IL (19 miles from Northbrook, IL)
- 3 hours ago
- Lombard, IL (19 miles from Northbrook, IL)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Experienced Client Service Representative
- Chicago, IL (17 miles from Northbrook, IL)
- 6 hours ago
- Chicago, IL (17 miles from Northbrook, IL)
- 6 hours ago
Client Service Representative VCA Cat Hospital of Chicago is seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets...
Customer Service Rep(02777) - 329 Chicago Ave
- Oak Park, IL (16 miles from Northbrook, IL)
- 12 hours ago
- Oak Park, IL (16 miles from Northbrook, IL)
- 12 hours ago
Customer Service Rep(02777) - 329 Chicago Ave Domino's Franchise - 3.4 Oak Park, IL Job Details Full-time Estimated: $30K - $31.5K a year 1 day ago Qualifications Entry level Full Job Description...
Customer Service Rep(02975) 738 E Schaumburg Rd
- Schaumburg, IL (13 miles from Northbrook, IL)
- 16 hours ago
- Schaumburg, IL (13 miles from Northbrook, IL)
- 16 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Stone Park, IL (15 miles from Northbrook, IL)
- 1 day ago
- Stone Park, IL (15 miles from Northbrook, IL)
- 1 day ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Client Services - Associate II
- Chicago, IL (17 miles from Northbrook, IL)
- 1 day ago
- Chicago, IL (17 miles from Northbrook, IL)
- 1 day ago
Wintrust Wealth Management serves the financial needs of private clients, including high net worth individuals, business owners, and institutions. Since our founding in 1931, we have been helping...
Showroom Customer Service Representative
- Chicago, IL (17 miles from Northbrook, IL)
- 1 day ago
- Chicago, IL (17 miles from Northbrook, IL)
- 1 day ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Part-Time Customer Service Representative - Neonatal ICU (Evenings)
- Chicago, IL (17 miles from Northbrook, IL)
- 1 day ago
- Chicago, IL (17 miles from Northbrook, IL)
- 1 day ago
Part-Time Customer Service Representative - Neonatal ICU (Evenings) Hiring Department : NICU Location : Chicago, IL USA Requisition ID : 1035424 FTE : 0.50 Work Schedule : 3pm-11pm with rotating weekends...
Overnight Technical Customer Support Rep
- Oak Brook, IL (22 miles from Northbrook, IL)
- 1 day ago
- Oak Brook, IL (22 miles from Northbrook, IL)
- 1 day ago
We are seeking a Overnight Technical Customer Support Representative for our client in the education space. This individual will be trained on their proprietary systems, but must possess some...
Remote WorkBilingual Customer Service Specialist (Spanish)
- Chicago, IL (17 miles from Northbrook, IL)
- 1 day ago
- Chicago, IL (17 miles from Northbrook, IL)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
Demographic Data for Northbrook, IL
Moving to Northbrook, IL? Find some basic demographic data about Northbrook, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Northbrook, IL
Highest Education Level
Customer Service Representatives in Northbrook, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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