Customer Service Representative Jobs in Norridge, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Danny Chung Insurance and Financial Services
- Skokie, IL (6 miles from Norridge, IL)
- 6 days ago
- Danny Chung Insurance and Financial Services
- Skokie, IL (6 miles from Norridge, IL)
- 6 days ago
I am currently seeking a FULL TIME employee for my insurance and financial services office in SKOKIE,IL. Benefits: Commission and Bonus based on performance Competitive Salary Opportunity for...
Customer Service - Whole Foods
- River Forest, IL (5 miles from Norridge, IL)
- 1 hour ago
- River Forest, IL (5 miles from Norridge, IL)
- 1 hour ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
- Palatine, IL (14 miles from Norridge, IL)
- 2 hours ago
- Palatine, IL (14 miles from Norridge, IL)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Carol Stream, IL (16 miles from Norridge, IL)
- 2 hours ago
- Carol Stream, IL (16 miles from Norridge, IL)
- 2 hours ago
We're looking for a Customer Service Representative who's ready to jump in, make an impact, and grow with us!...
Seasonal Customer Relations Specialist (On-Site)
- Bolingbrook, IL (22 miles from Norridge, IL)
- 3 hours ago
- Bolingbrook, IL (22 miles from Norridge, IL)
- 3 hours ago
About the Role: We're getting ready for the Christmas rush! Our Seasonal Customer Relations Specialist team plays a key role in spreading holiday cheer by delivering exceptional service to our...
Customer Service Rep(02881) 1229 N Clybourn Ave
- Chicago, IL (9 miles from Norridge, IL)
- 4 hours ago
- Chicago, IL (9 miles from Norridge, IL)
- 4 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Senior Customer Support Specialist - Chicago, IL
- Chicago, IL (9 miles from Norridge, IL)
- 4 hours ago
- Chicago, IL (9 miles from Norridge, IL)
- 4 hours ago
About the Role: The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. Within our Community Operations...
Customer Care Representative Associate II
- Oak Brook, IL (12 miles from Norridge, IL)
- 16 hours ago
- Oak Brook, IL (12 miles from Norridge, IL)
- 16 hours ago
If you are a current Chamberlain Group employee, please click here to apply through your Workday account. Job Description Chamberlain Group is a global leader in access solutions with top brands,...
Remote WorkPharmacy Customer Service Associate
- Arlington Heights, IL (12 miles from Norridge, IL)
- 17 hours ago
- Arlington Heights, IL (12 miles from Norridge, IL)
- 17 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative, 1st Shift
- Oak Brook, IL (12 miles from Norridge, IL)
- 17 hours ago
- Oak Brook, IL (12 miles from Norridge, IL)
- 17 hours ago
Store 4706702: 2210 W 22nd St, Oak Brook, Illinois 60523 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
- Deer Park, IL (21 miles from Norridge, IL)
- 22 hours ago
- Deer Park, IL (21 miles from Norridge, IL)
- 22 hours ago
Customer Service Representative Location (city, state): Deer Park, IL (On-site) Industry: Medical Devices Pay: $23-25/hr based on experience About Our Client: Our client is a leader in the Medical Devices...
Customer Service Agent - MDW (Part-Time)
- Chicago, IL (9 miles from Norridge, IL)
- 22 hours ago
- Chicago, IL (9 miles from Norridge, IL)
- 22 hours ago
Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and...
Customer Service Associate - Temporary
- Vernon Hills, IL (19 miles from Norridge, IL)
- 1 day ago
- Vernon Hills, IL (19 miles from Norridge, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service & E-Commerce Supervisor - Full Time
- Kildeer, IL (21 miles from Norridge, IL)
- 1 day ago
- Kildeer, IL (21 miles from Norridge, IL)
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service Representative
- Lombard, IL (11 miles from Norridge, IL)
- 1 day ago
- Lombard, IL (11 miles from Norridge, IL)
- 1 day ago
Job Description Sika is looking for an experienced Customer Service Representative to join its growing team in the Lombard, Illinois area for our Roofing business....
Demographic Data for Norridge, IL
Moving to Norridge, IL? Find some basic demographic data about Norridge, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Norridge, IL
Highest Education Level
Customer Service Representatives in Norridge, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Asset Protection
- Payment Processing
- Order Entry
- Customer Support
- Baking
- Order Processing
- Sales Leadership
- Courteous
- Willingness To Learn
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Listening
- Customer Relations
- Friendliness
- Retail
- Telephone Skills
- Military Background
- High School Diploma
- Driving
- Flexibility
- Filing
- Inventory Management
- Policy Development
- Multitasking
- Spanish
- English
- Microsoft Office
- Problem Solving
- Sales
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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