Customer Service Representative Jobs in Naperville, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Home Improvement - Work from home
- Mr. Handyman
- Oak Park, IL (19 miles from Naperville, IL)
- 2 hours ago
- Oak Park, IL (19 miles from Naperville, IL)
- 2 hours ago
Are you ready to join a team that provides excellent service and value to our customers and our team members? At Mr. Handyman were growing our team so we can continue to be one of the most...
RemoteCustomer Service Representative
- National Express
- Warrenville, IL (5 miles from Naperville, IL)
- 11 hours ago
- Warrenville, IL (5 miles from Naperville, IL)
- 11 hours ago
Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee...
In PersonCustomer Service Representative
- MC Machinery Systems, Inc.
- Elk Grove Village, IL (18 miles from Naperville, IL)
- 11 hours ago
- Elk Grove Village, IL (18 miles from Naperville, IL)
- 11 hours ago
DESCRIPTION: The Customer Service Representative will support by providing helpful product information to clients and answer customer’s inquiries in a timely and courteous manner....
In PersonAutomotive Customer Service Advisor
- Icahn Automotive
- Chicago Ridge, IL (18 miles from Naperville, IL)
- 11 hours ago
- Chicago Ridge, IL (18 miles from Naperville, IL)
- 11 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
In Person- The Cary Company
- Addison, IL (12 miles from Naperville, IL)
- 13 hours ago
- Addison, IL (12 miles from Naperville, IL)
- 13 hours ago
About The Cary Company The Cary Company is a forward-thinking industrial distribution company committed to excellence in customer experience, innovation, and employee development. Our culture is...
In Person- GoodVets
- Elmwood Park, IL (19 miles from Naperville, IL)
- 19 hours ago
- Elmwood Park, IL (19 miles from Naperville, IL)
- 19 hours ago
Who We Are: GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- Orland Park, IL (18 miles from Naperville, IL)
- 1 day ago
- Orland Park, IL (18 miles from Naperville, IL)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonLead, Customer Service Rep (Mon - Fri, 6am-2:30pm)
- ID Logistics
- Joliet, IL (16 miles from Naperville, IL)
- 1 day ago
- Joliet, IL (16 miles from Naperville, IL)
- 1 day ago
Lead and train Customer Service team in logistics office and warehouse ensuring that phones are being answered and customer and vendor inquiries are addressed in a timely manner for the business...
In PersonCustomer Service Reservationist Wanted Full Time Immediate
- Elmhurst, IL (12 miles from Naperville, IL)
- 1 day ago
- Elmhurst, IL (12 miles from Naperville, IL)
- 1 day ago
CUSTOMER SERVICE RESERVATIONIST WANTED FULL TIME IMMEDIATE We are seeking a reliable Customer service / Reservationist for our Transportation Company for a full-time, long-term position. This role...
In Person Full TimeCLUB Customer Service Outfitter
- Cabelas
- Bolingbrook, IL (5 miles from Naperville, IL)
- 1 day ago
- Bolingbrook, IL (5 miles from Naperville, IL)
- 1 day ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
In Person- Waste Management
- Aurora, IL (6 miles from Naperville, IL)
- 1 day ago
- Aurora, IL (6 miles from Naperville, IL)
- 1 day ago
Stericycle is now part of WM. To learn more about WM's acquisition of Stericycle, CLICK HERE to read the press release. Customer Support Agent Needed Shift: Mon - Fri, 8a - 4:30p I. Job Summary...
In PersonCustomer Service Representative
- Pointe Pest Control
- West Chicago, IL (9 miles from Naperville, IL)
- 1 day ago
- West Chicago, IL (9 miles from Naperville, IL)
- 1 day ago
All duties for Customer Service Representative assigned by management. Qualifications & Requirements: High school diploma or equivalent required; college degree preferred....
In PersonCustomer Service Front Desk Representative - Lyons, Illinois (53451)
- Performance Home Medical
- Lyons, IL (16 miles from Naperville, IL)
- 1 day ago
- Lyons, IL (16 miles from Naperville, IL)
- 1 day ago
Job DetailsJob Location: Lyons, Illinois - Lyons, IL 60534Position Type: Full TimeSalary Range: $18.00 - $20.00 HourlyJob Category: Customer ServicePerformance Home Medical has been a leader in...
In PersonAutomotive Customer Service Agents
- McGrath Elmhurst Toyota
- Elmhurst, IL (12 miles from Naperville, IL)
- 1 day ago
- Elmhurst, IL (12 miles from Naperville, IL)
- 1 day ago
440 W. Lake Street, Elmhurst, IL 60126 Automotive Service BDC Agent Starting $18.00 per Hour + Monthly Performance Bonus! Great Training, Benefits, & Career Growth! McGrath Elmhurst Toyota is...
In PersonCustomer Service Representative
- Spartan Logistics Services
- Itasca, IL (15 miles from Naperville, IL)
- 1 day ago
- Itasca, IL (15 miles from Naperville, IL)
- 1 day ago
Requirements Your Role as a Customer Service Representative As a Customer Service Representative at Spartan Logistics, youll help ensure smooth and efficient operations by: Managing shipping and receiving...
In PersonDemographic Data for Naperville, IL
Moving to Naperville, IL? Find some basic demographic data about Naperville, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Naperville, IL
Highest Education Level
Customer Service Representatives in Naperville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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