Customer Service Representative Jobs in Naperville, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(02736) - 19310 S LaGrange Rd
- Mokena, IL (20 miles from Naperville, IL)
- moments ago
- Mokena, IL (20 miles from Naperville, IL)
- moments ago
Company Description Job Description We are looking for well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of people,and are willing to learn....
Pay: $15 to $17/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Customer Service Specialist - Office Based
- Elmhurst, IL (12 miles from Naperville, IL)
- 1 hour ago
- Elmhurst, IL (12 miles from Naperville, IL)
- 1 hour ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Specialist - Elmhurst Office Based
- Elmhurst, IL (12 miles from Naperville, IL)
- 1 hour ago
- Elmhurst, IL (12 miles from Naperville, IL)
- 1 hour ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Manufacturing Customer Service Rep
- Woodridge, IL (5 miles from Naperville, IL)
- 7 hours ago
- Woodridge, IL (5 miles from Naperville, IL)
- 7 hours ago
Let Kelly Services find your dream job! Kelly Services is seeking an experienced Customer Support & Relationship Specialist in Woodridge, IL. Must have at least three years of experience in...
- Oak Forest, IL (22 miles from Naperville, IL)
- 8 hours ago
- Oak Forest, IL (22 miles from Naperville, IL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Orland Park, IL (18 miles from Naperville, IL)
- 8 hours ago
- Orland Park, IL (18 miles from Naperville, IL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative II
- Northlake, IL (16 miles from Naperville, IL)
- 10 hours ago
- Northlake, IL (16 miles from Naperville, IL)
- 10 hours ago
Qualifications Education & Experience Minimum High School or GED Minimum 2 year of extensive computer and order entry experience Preferred 3 year call center experience Preferred 3 year previous customer...
Remote WorkCustomer Service Representative
- Carol Stream, IL (9 miles from Naperville, IL)
- 10 hours ago
- Carol Stream, IL (9 miles from Naperville, IL)
- 10 hours ago
Overview We are currently seeking a Customer Service Representative to answer incoming customer service calls and emails, process customer orders, and provide technical customer support to outside representatives...
- Palos Hills, IL (16 miles from Naperville, IL)
- 10 hours ago
- Palos Hills, IL (16 miles from Naperville, IL)
- 10 hours ago
Overview CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client...
Remote --- Customer Service Representative
- Oak Brook, IL (10 miles from Naperville, IL)
- 20 hours ago
- Oak Brook, IL (10 miles from Naperville, IL)
- 20 hours ago
REMOTE --- CUSTOMER SERVICE REPRESENTATIVE at Teleperformance USA in Job Description Category : Customer Service/Support About TP TP is a global, digital business services company....
Remote WorkCustomer Service Representative (Hybrid or Remote)
- Elk Grove Village, IL (18 miles from Naperville, IL)
- 20 hours ago
- Elk Grove Village, IL (18 miles from Naperville, IL)
- 20 hours ago
10:30 am to 7 pm Monday through Friday shift Hybrid or Remote What you will do - Under minimal supervision the Customer Service Representative is expected to perform with honesty and integrity instituting...
Remote Work- Merrionett pk, IL (22 miles from Naperville, IL)
- 20 hours ago
- Merrionett pk, IL (22 miles from Naperville, IL)
- 20 hours ago
Overview Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
Customer Service Representative I
- Warrenville, IL (5 miles from Naperville, IL)
- 20 hours ago
- Warrenville, IL (5 miles from Naperville, IL)
- 20 hours ago
Position Highlights: Position: Customer Service Representative I Location: Warrenville, IL Full Time Hours: Monday-Friday, standard business hours What you will do: Answers patient telephone calls,...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Oak Brook, IL (10 miles from Naperville, IL)
- 21 hours ago
- Oak Brook, IL (10 miles from Naperville, IL)
- 21 hours ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Demographic Data for Naperville, IL
Moving to Naperville, IL? Find some basic demographic data about Naperville, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Naperville, IL
Highest Education Level
Customer Service Representatives in Naperville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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