Customer Service Representative Jobs in Moline, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Agent (Customer Service) - Full Time - On-Site Position in Davenport, Iowa
- Berkshire Hathaway Energy Company
- Davenport, IA (5 miles from Moline, IL)
- 2 days ago
- Davenport, IA (5 miles from Moline, IL)
- 2 days ago
Join Our Team: Customer Experience Agent Location: On-site in Davenport, Iowa Class Start Date: July 13, 2026 MidAmerican Energy Company is looking for passionate individuals to join our Customer...
In Person Full TimeCustomer Service Representative
- Group O
- Milan, IL (8 miles from Moline, IL)
- 5 days ago
- Milan, IL (8 miles from Moline, IL)
- 5 days ago
Customer Service Representative Location: Remote - United States Department: Call Center Workplace Type: Fully remote Reporting To: Kimberly Castillo-Cisneros Compensation: $16.00 / hour Customer Service...
RemoteCustomer Service Rep(02748) - 4200 Blackhawk Rd
- Domino's
- Rock Island, IL (4 miles from Moline, IL)
- 7 days ago
- Rock Island, IL (4 miles from Moline, IL)
- 7 days ago
Offers smiles to customers over the phone and in person. Help with all general restaurant duties. Must be able to work evenings.Additional InformationAll your information will be kept confidential...
In PersonJob DetailsJob Location: East Moline EM - Moline, IL 61265Position Type: Full-Time/Part-TimeJob Category: Customer Service Job Summary Responsible for new member sales and a positive member...
In PersonCustomer Service Rep(01747) - 902 W. Kimberly Road
- Domino's Pizza
- Davenport, IA (5 miles from Moline, IL)
- 9 days ago
- Davenport, IA (5 miles from Moline, IL)
- 9 days ago
Company Description Job Description CSR's need to be outgoing, polite and self-motivated. Job Duties include: Answering phones, Greeting carry out customers, misc. cleaning, cutting pizzas, making...
In PersonGeneral information Job Title MLI Customer Service Agent / PT Date Monday, May 25, 2026 Entity Unifi Aviation, LLC State Illinois City Moline Base Pay Rate: $ 15.00 Full/Part Time Part Time Exempt...
In PersonCust Service Rep - Integrated Supply
- Vallen
- East Moline, IL (5 miles from Moline, IL)
- 13 days ago
- East Moline, IL (5 miles from Moline, IL)
- 13 days ago
Service Representative (CSR)....
In PersonCustomer Service Associate - Dinner/Close Shift
- Raising Cane's
- Davenport, IA (5 miles from Moline, IL)
- 13 days ago
- Davenport, IA (5 miles from Moline, IL)
- 13 days ago
Starting hiring pay at: $ 14.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide...
In PersonJob Title Customer Service Inbound Calls Our client in Moline, IL is looking for hardworking, motivated talent to join their customer service team in Moline, IL on-site. This is not a remote...
In PersonMedical Equipment Driver & Customer Service (TEMP)
- Rotech Healthcare Inc.
- Moline, IL
- 14 days ago
- Moline, IL
- 14 days ago
About Rotech Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators,...
In Person TemporaryFirearms Customer Support Representative
- Rock Island Auction Company
- Rock Island, IL (4 miles from Moline, IL)
- 20 days ago
- Rock Island, IL (4 miles from Moline, IL)
- 20 days ago
Firearms Customer Support Representative Rock Island Auction Company (RIAC), the #1 firearms auction house in the world, is searching for full-time Customer Support Representative in Rock Island,...
In Person- Kwik Trip
- Riverdale, IA (5 miles from Moline, IL)
- 21 days ago
- Riverdale, IA (5 miles from Moline, IL)
- 21 days ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Tobacco Outlet 502 Pay Range: $15.00 to $20.30 Shift: Variable Actual pay will be based on various factors,...
In PersonCustomer Service Representative
- U-Haul
- Davenport, IA (5 miles from Moline, IL)
- 28 days ago
- Davenport, IA (5 miles from Moline, IL)
- 28 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
In PersonSr. Customer Service & Sales Representative- Auto
- Arconic
- Davenport, IA (5 miles from Moline, IL)
- 30+ days ago
- Davenport, IA (5 miles from Moline, IL)
- 30+ days ago
At Arconic, we are looking for people who share our values of integrity, inclusion, and diversity, and who demonstrate agility, results commitment, and the capability to grow themselves and...
In PersonRepresentative - Customer Service (Order Clerk) 1s
- LUXOTTICA OF AMERICA INC
- Milan, IL (8 miles from Moline, IL)
- 30+ days ago
- Milan, IL (8 miles from Moline, IL)
- 30+ days ago
GENERAL FUNCTION The Customer Service Representative (Order Clerk) is responsible for building and maintaining customer and vendor relationships and to manage request for quotations, stock orders, returns...
In PersonDemographic Data for Moline, IL
Moving to Moline, IL? Find some basic demographic data about Moline, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Moline, IL
Highest Education Level
Customer Service Representatives in Moline, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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