Customer Service Representative Jobs in Libertyville, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 204 Jobs

Color Specialist- Retail Customer Service

  • Northbrook, IL (12 miles from Libertyville, IL)
  • 1 hour ago
  • Northbrook, IL (12 miles from Libertyville, IL)
  • 1 hour ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative

  • Wheeling, IL (10 miles from Libertyville, IL)
  • 8 hours ago
  • Wheeling, IL (10 miles from Libertyville, IL)
  • 8 hours ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Service Rep(02990) - 3905 W Algonquin Rd

  • Algonquin, IL (20 miles from Libertyville, IL)
  • 9 hours ago
  • Algonquin, IL (20 miles from Libertyville, IL)
  • 9 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Store Customer Service Specialist (Zone-Multiple Locations)

  • Pleasant Prairie, WI (17 miles from Libertyville, IL)
  • 10 hours ago
  • Pleasant Prairie, WI (17 miles from Libertyville, IL)
  • 10 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative (10:00am - 7:00pm)

  • Barrington, IL (13 miles from Libertyville, IL)
  • 14 hours ago
  • Barrington, IL (13 miles from Libertyville, IL)
  • 14 hours ago

What You Will Contribute: This is an entry level position in a Customer Service role, however call center experience is preferred....

Customer Service Rep

  • Northbrook, IL (12 miles from Libertyville, IL)
  • 20 hours ago
  • Northbrook, IL (12 miles from Libertyville, IL)
  • 20 hours ago

We have a culture that encourages an entrepreneurial spirit We offer multiple opportunities for development and upward mobility What Youll Do As a Customer Service Representative, you will be responsible...

Store Customer Service Specialist (Zone-Multiple Locations)

  • Pleasant Prairie, WI (17 miles from Libertyville, IL)
  • 20 hours ago
  • Pleasant Prairie, WI (17 miles from Libertyville, IL)
  • 20 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Color Specialist- Retail Customer Service

  • Northbrook, IL (12 miles from Libertyville, IL)
  • 20 hours ago
  • Northbrook, IL (12 miles from Libertyville, IL)
  • 20 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Retail Customer Service Cashier

  • Wadsworth, IL (11 miles from Libertyville, IL)
  • 21 hours ago
  • Wadsworth, IL (11 miles from Libertyville, IL)
  • 21 hours ago

Req ID: 459449 Address: 43100 US Hwy 41 Wadsworth, IL, 60083 Benefits: $15.50 - $20.15 p/hr * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...

Customer Service - Whole Foods

  • Evanston, IL (20 miles from Libertyville, IL)
  • 22 hours ago
  • Evanston, IL (20 miles from Libertyville, IL)
  • 22 hours ago

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...

Customer Service Representative

  • Schaumburg, IL (18 miles from Libertyville, IL)
  • 23 hours ago
  • Schaumburg, IL (18 miles from Libertyville, IL)
  • 23 hours ago

Commercial & Personal Lines Insurance Customer Service Representative We are excited to present an opportunity to make an immediate impact working with an independent insurance company in the area...

Veterinary Customer Service Representative-Lead

  • Hoffman Estates, IL (13 miles from Libertyville, IL)
  • 1 day ago
  • Hoffman Estates, IL (13 miles from Libertyville, IL)
  • 1 day ago

Lead Veterinary Customer Service Representative Thrive Pet Healthcare Specialists Hoffman Estates, IL Full-time At Thrive Pet Healthcare Specialists, we provide emergency, specialty, and critical care...

Eyewear Customer Service/Sales Advisor

  • Des Plaines, IL (16 miles from Libertyville, IL)
  • 1 day ago
  • Des Plaines, IL (16 miles from Libertyville, IL)
  • 1 day ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Customer Service Rep(09175) 911 Foster

  • Evanston, IL (20 miles from Libertyville, IL)
  • 1 day ago
  • Evanston, IL (20 miles from Libertyville, IL)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

FT Sales Associate

  • Kenosha, WI (24 miles from Libertyville, IL)
  • 1 day ago
  • Kenosha, WI (24 miles from Libertyville, IL)
  • 1 day ago

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...

Demographic Data for Libertyville, IL

Moving to Libertyville, IL? Find some basic demographic data about Libertyville, IL below.


Local
National
29,353
1,291
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Libertyville, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Libertyville, IL offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Libertyville, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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